BigFix vs VMware Aria Automation comparison

HCLSoftware and VMware are both solutions in the Configuration Management category. HCLSoftware is ranked #6 with an average rating of 9.3, while VMware is ranked #7 with an average rating of 7.8. HCLSoftware holds a 9.2% mindshare in CM, compared to VMware’s 5.5% mindshare. Additionally, 97% of HCLSoftware users are willing to recommend the solution, compared to 94% of VMware users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 16, 2024

BigFix and VMware Aria Automation are two prominent solutions in the IT management space. BigFix has the upper hand in pricing and customer support, while VMware Aria Automation leads in advanced features for complex environments.

Features: BigFix offers patch management, asset discovery, and ease of deployment. VMware Aria Automation provides scalability, integrations, and extensive automation capabilities.

Room for Improvement: BigFix needs a more intuitive design, better synchronization, and enhanced reporting tools. VMware Aria Automation could benefit from simplified initial configuration, improved documentation, and a more user-friendly interface.

Ease of Deployment and Customer Service: BigFix is easier to deploy and provides excellent customer support. VMware Aria Automation, while more challenging to set up, offers comprehensive support to tackle initial difficulties.

Pricing and ROI: BigFix is considered more cost-effective with faster ROI. VMware Aria Automation has a higher upfront cost, justified by its extensive feature set, which many users find delivers significant long-term value.

To learn more, read our detailed BigFix vs. VMware Aria Automation Report (Updated: April 2025).

Buyer's Guide

BigFix vs. VMware Aria Automation

April 2025

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of May 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 10.3%, up from 9.4% compared to the previous year. The mindshare of BigFix is 9.2%, up from 7.7% compared to the previous year. The mindshare of VMware Aria Automation is 5.5%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Bella Yakoby

CEO at Novilis

Offers third-party patching feature, good scalability, and enhance endpoint management capabilities

From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.

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Le Quang Long

Cloud Engineer at BIDV - Ngân hàng TMCP Đầu tư & Phát triển Việt Nam

Significantly streamlined operations with good automation that helps with simplifying workflows

It helps me build a big catalog and provide it to my end users. It helps us automate the workflow of creating many VMs and the TensorFlow key method. I do not meet many people to operate it live beforehand. It operates for both of my products, but as a product, it is complicated to integrate and automate with other products.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the UEM capabilities."

"The most valuable feature is the policy CSPs."

"Windows Autopatch is the most valuable because it removes the burden of patch management."

"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."

"One of the main features of the solution is it allows the management of many devices in different ways."

"I like the fact that it's integrated with the rest of the Microsoft products, so customers can manage it from their Office 365 portal or Azure portal."

"I am easily able to manage devices and assets, especially laptops and desktops."

"It has a useful device management feature."

More Microsoft Intune pros

"It's very straightforward."

"It has improved my organization because we can automate a lot of tasks. We went from manually patching machines or doing our best and having very little visibility into it to us being able to set it and forget it and getting really good results on first-pass patching."

"We are able to go from patching thousands of machines by twenty to thirty people to one person."

"The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management."

"It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool."

"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."

"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."

"We've had no issues with stability."

More BigFix pros

"The self service portal: People don't have to come to us to request something. They can just go fill out a form. Within 30 minutes, they have what they requested."

"The whole VMR ecosystem allows us to serve multiple customers, multiple organizations and also multiple units per customer. We can cover every level without using the whole VRA and the rest of the ecosystem. We don't need to use a separate product to provide separate functionalities for the customer. We can cover all the use cases using only one product on our side which is really helpful. T"

"The most valuable features are the Catalog View and the access control business group. Access provisioning is probably the main use case for us, so we can separate access to different Catalog items among the different business groups and have that tied back to our AD LDAP systems."

"The most valuable feature is being able to deploy a virtual machine from a low level. We can automate everything including network configuration, firewall configuration, storage, storage attachment, OS deployment, middleware, and so forth."

"If you do a deployment for a proof of concept, it is simple."

"It provides velocity both from management and customer perspectives, from ingesting new catalog items, developing new workflows for additional features, and/or allowing customer access to multiple guest OS instances at scale in a shorter time frame."

"The solution is intuitive and user-friendly. E.g., you have less number of logins."

"The most valuable feature is the way that it plugs into our monitoring systems, and Infoblox and Puppet."

More VMware Aria Automation pros

Cons

"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."

"If we could remote into a device, it would be great. Currently, we cannot directly connect to the user device. We have to use other tools such as VMware for connecting to devices."

"Although Intune is from the same provider, its integration with other Microsoft products, like Microsoft Defender or Microsoft Purview, could be improved."

"The initial setup is a little bit complex."

"While Intune works perfectly well, the only potential downside is that the deployment could be a bit complex for some users."

"From an end-user perspective of Microsoft Intune, I haven't experienced any challenges since installation. However, some customers have reported experiencing slowness when using lower versions of the Android system."

"Since GMS is unavailable in China, we currently rely on device administrator enrollment for managing Android devices there."

"What would make this product better is adding more security policies and features in the next upgrade."

More Microsoft Intune cons

"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."

"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."

"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."

"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."

"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."

"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."

"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."

"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."

More BigFix cons

"This solution could be integrated with more hardware for an improved offering."

"I would like to see a simpler way of provisioning it. As is, we can automate the provisioning of a VM, however, when it comes to the external IPs, that is outside of VMware. But that has to be automated as well. If there was a way for us to have the virtual machines connect to switches that are external to VMware, that would be great. That way, it would handle the entire workflow from creation and provisioning of a VM to the connectivity to the external IP addresses which allow our customers to have access to the VM. Currently, that IP configuration has to be done manually."

"They could extend the ability to use vRealize Orchestrator Automation for organizations with multiple tenants. It should be easier to operate and extend different capabilities from vRealize Orchestrator. Currently, it's difficult to build advanced services in Aria Automation because you need to use the vRealize Orchestrator."

"The stability is 95 percent. There are some situations where it gets a little bit clumsy. When it gets really big, when you're dealing with a very large deployment, it can be a little bit difficult, but it's better than nothing. It does a significant job, given what it's tasked to do."

"The high price of the tool is an area of concern where improvements are required."

"In terms of usability, It has had its challenges. It requires a lot of custom code to integrate into our environment. It can take a little while to get it to do what we want, takes some code instead of having built-in functionality. Part it is how we use it. It would be a lot easier to use in a greenfield scenario versus brownfield, which is the way we using it."

"Deploying and configuring the solution takes a lot of time."

"I would like to see support for Google Cloud and Azure. Because they don't support Google and Azure today, we need something that's cohesive with our entire landscape. There is a gap right now with VMware. If you want support for these environments, you have to go elsewhere right now."

More VMware Aria Automation cons

Pricing and Cost Advice

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."

"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."

"Microsoft Intune is included in the E5 license at no additional cost."

"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."

"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."

"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."

"Pricing can be improved."

More Microsoft Intune pricing and cost advice

"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."

"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."

"The license is subscription-based."

"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."

"I can estimate the reduced cost of servers maintenance to approximatively $500,000."

"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."

"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."

"It might be about $23 a client."

More BigFix pricing and cost advice

"SaltStack is an open-source product."

"vRealize automation really should be a front door to the whole VMware suite of products."

"The cost of the solution is reasonable for us. Although it is relatively high, we prioritize stability and integration over cost."

"I would rate it high because, compared to other solutions, VMware’s pricing is quite expensive. VMware products have become significantly more costly in recent years, leading to higher costs."

"They should provide one license for all the sub-products."

"The solution is free of cost."

"A simplified version for small businesses would be good."

"As far as value is concerned, it has been essential to our environment. We have been able to deploy VMs quickly and the developers have their own sandbox, so they can spin up and destroy VMs at their own will."

More VMware Aria Automation pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

19%

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Educational Organization

44%

Financial Services Firm

Government

Computer Software Company

Financial Services Firm

14%

Computer Software Company

13%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

See all answers

What do you like most about BigFix?

The most valuable features of the solution are Windows patching and the hardware and software inventory.

See all answers

What is your experience regarding pricing and costs for BigFix?

The pricing is competitive, but not the most competitive.

See all answers

What needs improvement with BigFix?

Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution...

See all answers

What's the difference between VMware vRA (automation) and vROps (operations)?

vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything y...

See all answers

Is there any way to try VMware Aria Automation for free?

When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A fre...

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Which sectors can benefit the most from VMware Aria Automation?

I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of compa...

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Comparisons

Jamf Pro vs Microsoft Intune

Compared 13% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Microsoft Purview Data Governance vs Microsoft Intune

Compared 2% of the time

More Microsoft Intune Competitors

Tanium vs BigFix

Compared 9% of the time

Microsoft Configuration Manager vs BigFix

Compared 8% of the time

Red Hat Ansible Automation Platform vs BigFix

Compared 7% of the time

Red Hat Satellite vs BigFix

Compared 5% of the time

ManageEngine Patch Manager Plus vs BigFix

Compared 4% of the time

More BigFix Competitors

Red Hat Ansible Automation Platform vs VMware Aria Automation

Compared 16% of the time

VMware Aria Operations vs VMware Aria Automation

Compared 15% of the time

Morpheus vs VMware Aria Automation

Compared 11% of the time

VMware Cloud Director vs VMware Aria Automation

Compared 10% of the time

Nutanix Cloud Manager (NCM) vs VMware Aria Automation

Compared 7% of the time

More VMware Aria Automation Competitors

Product Reports

Buyer's Guide

Microsoft Intune

May 2025

Download Microsoft Intune product report

Buyer's Guide

BigFix

May 2025

Download BigFix product report

Buyer's Guide

VMware Aria Automation

April 2025

Download VMware Aria Automation product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Tivoli Endpoint Manager

VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

HCL BigFix Benefits

Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.

Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals.

Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues.

BigFix Features

BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.

Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.

Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.

Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.

Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

Reviews from Real Users

HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”

Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

HCLSoftware

VMware Aria Automation is a cloud management tool that allows companies to simplify their cloud experience through a modern automation platform. The solution is designed to deliver self-service clouds, multi-cloud automation with governance, and DevOps-based security and infrastructure management. It helps organizations improve IT agility, efficiency, and productivity through its various features.

VMware Aria Automation has multiple use cases that include the following:

Self-service multi-cloud: VMware Aria Automation can be used to deliver consistent self-service consumption. Another use case in this area is for delivering infrastructure across VMware Clouds as well as public clouds.
Multi-cloud governance: The solution can be used to manage cost, performance, networking, configuration, and security at scale for multi-cloud environments. VMware Aria Automation offers all this with an everything-as-code approach.
DevOps for infrastructure: Through VMware Aria Automation, companies can enable a powerful infrastructure as code platform with support for iterative development and infrastructure pipelining.
Kubernetes automation: Users can utilize VMware Aria Automation to automate the management of Kubernetes clusters and namespaces with support for vSphere with Tanzu.
Security operations: VMware Aria Automation facilitates event-driven automation to deliver full-service IT system compliance enforcement and vulnerability remediation.

VMware Aria Automation Features

VMware Aria Automation has various features that allow users to easily perform operations. Some of the solution's capacities include:

VMware Cloud agnostic template: This feature allows organizations to use a single cloud template to deploy with Infrastructure as a Code. Deployment options include VMware Cloud as well as major public cloud platforms such as Amazon AWS, Microsoft Azure, Google Cloud, and more.
Extensibility and customization: This VMware Aria Automation feature allows users to get full extensibility and customization. This can be achieved through Aria Automation Orchestrator, Action-Based Extensibility (ABX), and built-in integrations with common third-party tools.
Self-service multi-cloud: This feature enables users to request and provision infrastructure resources. It can be done across clouds using a unified and consistent Infrastructure as a Service (IaaS) consumption layer, idempotent REST API, and self-service catalog.
Centralized policies and governance: VMware Aria Automation offers a feature for users to manage multiple clouds with templatized cloud and policy definition, automated remediation, and cloud environment visibility.
Configuration management: Through this feature of the product, day 1 and 2 control can be achieved for virtualized and cloud environments. This can be done with intuitive configuration automation, compliance enforcement, and vulnerability remediation.
Infrastructure pipelining: Through this feature, organizations can access user-friendly release automation pipelines. They can be specifically tailored for CI/CD in infrastructure use cases.

VMware Aria Automation Benefits

VMware Aria Automation offers its users various benefits. Some of the biggest advantages that the solution brings to companies that utilize it include:

VMware Aria Automation provides faster time to market for companies through offloading manual tasks with advanced workflows and agile templating.
The solution offers high levels of security and control.
This product is suitable for beginners, as it offers a self-service consumption experience for users.
VMware Aria Automation accelerates innovation through Infrastructure as Code and DevOps principles.
The product provides users with flexibility, as it is compatible with the most popular public cloud solutions.
The solution offers fast deployment because of all natively integrated functions.

Reviews from Real Users

Awais J., CTO/CEO at a tech services company, likes VMware Aria Automation because it saves a lot of time, provides more visibility, and has extensive automation capabilities.

An IT consultant at a government rates VMware Aria Automation highly because the product gives you flexibility to analyze and consume resources.

VMware

Sample Customers

Mitchells and Buzzers, Callaway

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation

Rent-a-Center, Amway, Vistra Energy, Liberty Mutual

Buyer's Guide

BigFix vs. VMware Aria Automation

April 2025

Free Report: BigFix vs. VMware Aria Automation

Find out what your peers are saying about BigFix vs. VMware Aria Automation and other solutions. Updated: April 2025.

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