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Binary Defense MDR vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Binary Defense MDR
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
16
Ranking in other categories
Managed Detection and Response (MDR) (14th)
SentinelOne Singularity Com...
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
204
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (3rd), AI Observability (3rd)
 

Mindshare comparison

Binary Defense MDR and SentinelOne Singularity Complete aren’t in the same category and serve different purposes. Binary Defense MDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 1.0%, up 0.6% compared to last year.
SentinelOne Singularity Complete, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 5.1% mindshare, down 5.4% since last year.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Binary Defense MDR1.0%
CrowdStrike Falcon Complete MDR7.1%
Huntress Managed EDR6.7%
Other85.2%
Managed Detection and Response (MDR)
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete5.1%
CrowdStrike Falcon8.7%
Microsoft Defender for Endpoint7.3%
Other78.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

reviewer2588769 - PeerSpot reviewer
Cybersecurity Architect, Information Technology Division at a healthcare company with 1,001-5,000 employees
Phenomenal response time and good handling of context in our diverse environment
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are bringing out. So far, I do not have anything negative or a concern. There were two small mistakes that the technician made, and they were remedied immediately. Once we brought them to their attention, they were remedied. I do not have any complaints. They were just simple mistakes that anybody could make, and their response was a positive response. So far, I have not had anything negative to say. The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed. They are working on that function. It is going to be resolved in the next month or two. We have service level agreements with them, but they can use improved statistics for service level agreements. This is the only point of improvement I can identify.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"Binary Defense has a human service department that provides live monitoring for our systems."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The case interface is Binary Defense MDR's most valuable feature."
"The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform."
"The single pane of glass is probably the most valuable. That is a big one. We could see everything from one view."
"Device control and network control are valuable."
"I work in vulnerability management, and for me, at the moment, its automation is most valuable. For the SOC team, incident visibility would be most valuable, but for me, it is automation."
"The most valuable features are forensic investigation and ransomware prevention."
"The portal is the most valuable feature because it provides us with a single pane of glass view and is highly intuitive."
"The product can scale as needed."
"We are freeing up our resources and our security analysts' time to focus on the most critical threats to our landscape by not having to chase down false positives."
 

Cons

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I would like to get more reports from Binary Defense about what they're blocking."
"I would like to see more frequent check-ins with our security status."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"It would help if they could get all the relevant threat information, the related events, in one place. Currently, we need to go to a number of places and do research. If they could have it all in one place, that would help investigations."
"Their CASB tool needs to mature. I think there are some CASB vendors out there that have a dashboard tool that's much more mature than SentinelOne. That would be the only constructive criticism that I have."
"Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed."
"Generally, the stability is good, but I would like to see better stability from the solution. The stability issue is partially a con of a behavioral-based product, but being behavioral-based, it also has a lot of pros."
"The learning curve was a little steep."
"The solution can improve by adding more granular firewall capabilities."
"The solution needs better reporting on new threats and malware. The reporting is present, but I can't find the information easily."
"SentinelOne Singularity Complete could improve by having DNS filtering. Other competitor solutions have this feature."
 

Pricing and Cost Advice

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
"It has been good. We have saved money, and we have a better product."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"SentinelOne is significantly less expensive than CrowdStrike. I recently did a price comparison between CrowdStrike and SentinelOne to determine where we are going for the next three years. CrowdStrike is 200% to 300% the cost."
"The license is paid annually and is competitive."
"SentinelOne Singularity Complete can be expensive for the SMB market but is suitable for enterprise-level organizations."
"Its pricing is competitive."
"It is very affordable and easy to license, and it allows us to onboard new analysts quickly, with a turnaround time of one day at most."
"Nothing good is cheap, and SentinelOne is no exception."
"The cost of utilizing all the features of SentinelOne Singularity Complete is high."
"When we were checking out different platforms, we did get a price from Microsoft, and it was unreasonable. SentinelOne was definitely reasonable and worth the money."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Healthcare Company
8%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business87
Midsize Enterprise44
Large Enterprise77
 

Questions from the Community

What is your experience regarding pricing and costs for Binary Defense MDR?
It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...
What needs improvement with Binary Defense MDR?
We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...
What is your primary use case for Binary Defense MDR?
They co-manage our Sentinel SIEM instance, and they provide a Security Operations Center (SOC) with 24/7 coverage. They perform research and remediation. They have a separate team for phishing. Tha...
Cortex XDR by Palo Alto vs. Sentinel One
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Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Huntress, CrowdStrike, Field Effect and others in Managed Detection and Response (MDR). Updated: January 2026.
881,707 professionals have used our research since 2012.