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Binary Defense MDR pros and cons

Vendor: Binary Defense
4.6 out of 5
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Pros & Cons summary

Binary Defense MDR excels in customization, rapid threat response with a four-minute average, and seamless integration with client environments, though it lacks non-English support and faces staffing challenges. 24/7 monitoring filters critical alerts, but improvements in vulnerability management, reporting, and communication with TrustedSec are needed. Dedicated teams ensure constant vigilance, but enhancements in security updates and operational independence are essential for global efficacy.

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Prominent pros & cons

PROS

Customization and collaboration offered by Binary Defense were key factors in its selection, providing the exact support and features needed.
The detailed alerts from Binary Defense highlight the importance of speed and accuracy, with their quick response time being crucial for threat prevention.
Binary Defense's 24/7 monitoring and threat hunting are highly valued, ensuring timely detection and analysis of the latest breaches.
The team of cybersecurity analysts at Binary Defense is appreciated for filtering out noise and focusing on critical threats, reducing false positives.
Binary Defense adapts to the client's environment, maintaining data ownership and control while providing comprehensive monitoring and support.

CONS

Support for non-English speakers needs improvement, as many global users face challenges due to lack of language support.
An earlier version of the agent exhibited high memory usage, but a candidate fix was provided.
Binary Defense lacks integration with vulnerability management, which is a significant missing feature.
Enhancements are required in the service portal, which could benefit from improvements.
More efficient device isolation and faster response times are needed for managing security incidents.
 

Binary Defense MDR Pros review quotes

reviewer2588769 - PeerSpot reviewer
reviewer2588769
Cybersecurity Architect, Information Technology Division at a healthcare company with 1,001-5,000 employees
Oct 25, 2024
In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report.
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PF
reviewer3918472
Corporate Vice President | Deputy Chief Information Security Officer at a outsourcing company with 10,001+ employees
Jul 1, 2024
Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before.
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reviewer2175261 - PeerSpot reviewer
reviewer2175261
Director of Information Security at a healthcare company with 11-50 employees
May 3, 2023
The case interface is Binary Defense MDR's most valuable feature.
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Buyer's Guide
Binary Defense MDR
May 2026
Free Report: Binary Defense MDR Reviews and More
Learn what your peers think about Binary Defense MDR. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
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893,221 professionals have used our research since 2012.
reviewer2183049 - PeerSpot reviewer
reviewer2183049
IT VP at a manufacturing company with 1,001-5,000 employees
May 12, 2023
The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives.
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reviewer2185968 - PeerSpot reviewer
reviewer2185968
Head of Cybersecurity at a sports company with 501-1,000 employees
May 16, 2023
The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to.
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reviewer2176413 - PeerSpot reviewer
reviewer2176413
System Administrator at a recreational facilities/services company with 51-200 employees
May 4, 2023
Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done.
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reviewer2208147 - PeerSpot reviewer
reviewer2208147
Infrastructure and Security Services Director at a manufacturing company with 1,001-5,000 employees
Jun 9, 2023
Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted.
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Rich Ullom - PeerSpot reviewer
Rich Ullom
AVP, IT Security Compliance and Audit/Information Security Officer at The Western Reserve Group
May 1, 2023
The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor.
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reviewer2172486 - PeerSpot reviewer
reviewer2172486
Senior Manager, Cybersecurity at a energy/utilities company with 501-1,000 employees
Apr 28, 2023
One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter.
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reviewer2135073 - PeerSpot reviewer
reviewer2135073
IT Security Manager at a wholesaler/distributor with 1,001-5,000 employees
Mar 24, 2023
With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating.
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Binary Defense MDR Cons review quotes

reviewer2588769 - PeerSpot reviewer
reviewer2588769
Cybersecurity Architect, Information Technology Division at a healthcare company with 1,001-5,000 employees
Oct 25, 2024
The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed.
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PF
reviewer3918472
Corporate Vice President | Deputy Chief Information Security Officer at a outsourcing company with 10,001+ employees
Jul 1, 2024
While my understanding is that they're working on this, I would like to see some more of the quantification or reporting.
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reviewer2175261 - PeerSpot reviewer
reviewer2175261
Director of Information Security at a healthcare company with 11-50 employees
May 3, 2023
We found a couple of bugs in the user interface.
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Buyer's Guide
Binary Defense MDR
May 2026
Free Report: Binary Defense MDR Reviews and More
Learn what your peers think about Binary Defense MDR. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
DOWNLOAD NOW
893,221 professionals have used our research since 2012.
reviewer2183049 - PeerSpot reviewer
reviewer2183049
IT VP at a manufacturing company with 1,001-5,000 employees
May 12, 2023
We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement.
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reviewer2185968 - PeerSpot reviewer
reviewer2185968
Head of Cybersecurity at a sports company with 501-1,000 employees
May 16, 2023
It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test.
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reviewer2176413 - PeerSpot reviewer
reviewer2176413
System Administrator at a recreational facilities/services company with 51-200 employees
May 4, 2023
I would like to get more reports from Binary Defense about what they're blocking.
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reviewer2208147 - PeerSpot reviewer
reviewer2208147
Infrastructure and Security Services Director at a manufacturing company with 1,001-5,000 employees
Jun 9, 2023
It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR.
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Rich Ullom - PeerSpot reviewer
Rich Ullom
AVP, IT Security Compliance and Audit/Information Security Officer at The Western Reserve Group
May 1, 2023
I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine.
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reviewer2172486 - PeerSpot reviewer
reviewer2172486
Senior Manager, Cybersecurity at a energy/utilities company with 501-1,000 employees
Apr 28, 2023
The current reporting system could benefit from improvement.
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reviewer2135073 - PeerSpot reviewer
reviewer2135073
IT Security Manager at a wholesaler/distributor with 1,001-5,000 employees
Mar 24, 2023
If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today.
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