Arctic Wolf Managed Detection and Response vs Binary Defense MDR comparison

Arctic Wolf Managed Detection and Response vs. Binary Defense MDR

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arctic Wolf Managed Detecti...

Ranking in Managed Detection and Response (MDR)

4th

Average Rating

9.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

SOC as a Service (1st)

Binary Defense MDR

Ranking in Managed Detection and Response (MDR)

13th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 5.7%, down from 9.8% compared to the previous year. The mindshare of Binary Defense MDR is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Market Share Distribution
Product	Market Share (%)
Arctic Wolf Managed Detection and Response	5.7%
Binary Defense MDR	0.8%
Other	93.5%

Managed Detection and Response (MDR)

Featured Reviews

Dan Stepanukha

Network Administrator at a real estate/law firm with 201-500 employees

Stays ahead of threats with fast alerts and improves compliance documentation for investor readiness

The best features Arctic Wolf Managed Detection and Response offers are its time sensitivity. It alerts us right away if an anomaly occurs. The time sensitivity helps our team by making our response faster in case it's an actual attack, which luckily hasn't happened yet. Speed is definitely one of the best features of Arctic Wolf Managed Detection and Response. The documentation is really good with Arctic Wolf Managed Detection and Response, making filling out our NIST and incident response really easy. Arctic Wolf Managed Detection and Response has positively impacted my organization as it's an added layer of security, which has been really good. It also helped us stay up to date with our security posture so we can work better with investors who require certain paperwork or security postures. Arctic Wolf Managed Detection and Response has helped with investor requirements by assisting us with incident response paperwork, providing a score for NIST 2.0 framework rating, and allowing us to easily fill out documentation for bigger investors like Merrill Lynch so we can continue to work with them.

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reviewer2588769

Cybersecurity Architect, Information Technology Division at a healthcare company with 1,001-5,000 employees

Phenomenal response time and good handling of context in our diverse environment

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are bringing out. So far, I do not have anything negative or a concern. There were two small mistakes that the technician made, and they were remedied immediately. Once we brought them to their attention, they were remedied. I do not have any complaints. They were just simple mistakes that anybody could make, and their response was a positive response. So far, I have not had anything negative to say. The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed. They are working on that function. It is going to be resolved in the next month or two. We have service level agreements with them, but they can use improved statistics for service level agreements. This is the only point of improvement I can identify.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Arctic Wolf is laser-focused on providing top-notch customer service."

"Arctic Wolf Managed Detection and Response helped secure our investor relationships, specifically with Merrill Lynch, which required us to document our security posture, and Arctic Wolf Managed Detection and Response made it really easy for that."

"The agents give pretty good visibility into what is happening at the endpoint."

"Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things."

"The product provides integrations with several different SaaS applications."

"This service makes answering audits much easier since it covers so many security best practices."

More Arctic Wolf Managed Detection and Response pros

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"In the six months we have been with Binary Defense on this, they run with the ball. They take care of our problems. When we get a ticket, they do not just give us a report."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."

"The case interface is Binary Defense MDR's most valuable feature."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"Binary Defense has a human service department that provides live monitoring for our systems."

More Binary Defense MDR pros

Cons

"If you are not in the security field, this can be difficult to figure out from time to time."

"They could probably expand on their integration tools. They can integrate with more security tools."

"It will be helpful if the dashboard is more granular."

"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."

"The only frustrating aspect is the lack of support for Windows on ARM devices. We cannot fully secure these devices until they release an updated version of their agent software."

"While they do inventory assets, including software inventory and CVE updates based on software subscriptions, would be a major improvement."

"In the future, I would like to see a summary report."

"We need an easier way to audit and act on agents."

More Arctic Wolf Managed Detection and Response cons

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"We found a couple of bugs in the user interface."

"I would like to get more reports from Binary Defense about what they're blocking."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."

"I would like to see more frequent check-ins with our security status."

More Binary Defense MDR cons

Pricing and Cost Advice

"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."

"The pricing is fair."

"I rate the tool's pricing a nine out of ten."

"The pricing is pretty competitive."

"I find their pricing to be reasonable and competitive."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"It has been good. We have saved money, and we have a better product."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

More Binary Defense MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Manufacturing Company

Healthcare Company

Government

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	7

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?

The agents give pretty good visibility into what is happening at the endpoint.

What is your experience regarding pricing and costs for Arctic Wolf Managed Detection and Response?

My experience with pricing, setup cost, and licensing was very good. It was a good experience because of the transparent pricing, which was very reasonable based on some of the other services that ...

What needs improvement with Arctic Wolf Managed Detection and Response?

Some of the alerts or reports were not very easy to understand, and it took time to go through those, which was sometimes a little frustrating. Some of the reports from Arctic Wolf Managed Detectio...

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...

What needs improvement with Binary Defense MDR?

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Product Reports

Arctic Wolf Managed Detection and Response

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Arctic Wolf Managed Detection and Response report

Binary Defense MDR

Download Binary Defense MDR product report

Also Known As

Arctic Wolf AWN CyberSOC

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Overview

Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.

Arctic Wolf Networks

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Binary Defense

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Arctic Wolf Managed Detection and Response vs. Binary Defense MDR