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Bitdefender Total Security vs Symantec Endpoint Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Businesses achieve 80% ROI with Bitdefender Total Security, benefiting from cost-effective protection and 20% time savings over three years.
Sentiment score
5.4
Symantec Endpoint Security increases financial satisfaction by reducing downtime and enhancing threat response, offering competitive pricing and automation.
Symantec Endpoint Security filled gaps in our toolset, particularly with the ability to control network firewall on hosts remotely, which was greatly appreciated.
OT Technologist at a energy/utilities company with 201-500 employees
 

Customer Service

Sentiment score
8.2
Bitdefender Total Security offers extensive support with responsive service, though faster response times and clearer communication are desired.
Sentiment score
6.0
Symantec Endpoint Security customer service is highly rated, but post-acquisition support quality fluctuates with some language and delay issues.
The technical support is good, with a rating of eight out of ten.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
In some cases, it rates as high as ten out of ten, while in others, it can be as low as eight.
Head of Information System at EEC
There is no support in the German language, which is a problem for many public tenders.
Cyber Security Pre-Sales at SoftwareONE
 

Scalability Issues

Sentiment score
8.4
Bitdefender Total Security scales well for small businesses, praised for efficiency, easy device addition, and robust protection.
Sentiment score
6.9
Symantec Endpoint Security is scalable, efficient for large deployments, and adaptable, with minor integration and support challenges noted.
The scalability of Bitdefender Total Security is impressive, and I would rate it a nine out of ten due to its strong capabilities.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
Symantec Endpoint Security is quite scalable, and it is very important for large clients.
Cyber Security Pre-Sales at SoftwareONE
The scalability of the servers is good, as it requires computational powers.
Senior Security Delivery Analyst at Accenture
 

Stability Issues

Sentiment score
8.7
Bitdefender Total Security is praised for its stability and reliability, with users experiencing smooth updates and no major issues.
Sentiment score
7.6
Symantec Endpoint Security is praised for stability and reliability, despite occasional crashes and compatibility issues during updates.
The stability of Bitdefender Total Security is high, and I would rate it at nine out of ten.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
I have encountered issues where I had to uninstall and reinstall the product on end users' computers to view the logs again.
OT Technologist at a energy/utilities company with 201-500 employees
Previously, we used to have multiple servers such as GUP servers and numerous servers for pushing updates, but we reduced it and transitioned almost 30,000 devices to CrowdStrike, which was easy to manage.
Senior Security Delivery Analyst at Accenture
 

Room For Improvement

Bitdefender Total Security needs enhancements in stability, resource usage, ransomware flexibility, and better online privacy, support, and VPN options.
Symantec Endpoint Security suffers from high resource usage, management complexity, outdated interface, and ineffective virus detection and support.
There is a commercial aspect where having an unlimited VPN would enhance the product.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
VPN is becoming a lot more commonplace and needed, and some competitors are now including it as part of their offering.
MSP Partner Manager at a computer software company with 51-200 employees
Device management is not very good and I am not enabling it in my organization due to security reasons.
System Administrator at Aljazera Market co
I would like to see improvements in the scanning part of the solution, specifically to enhance the CPU and hard disk usage during scanning and updates to prevent disruption during work hours.
Head of Information System at EEC
It is cumbersome to use, particularly in handling firewall management.
OT Technologist at a energy/utilities company with 201-500 employees
 

Setup Cost

Bitdefender Total Security offers value with moderate pricing, strong features, and flexible license options, despite mixed affordability opinions.
Symantec Endpoint Security's pricing is diverse, being both negotiable and adaptable for different budgets and organizations' needs.
The pricing is considered to be a good value for money.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
It seems to be half the cost or more affordable than other solutions.
OT Technologist at a energy/utilities company with 201-500 employees
The pricing is very low compared to other companies like SentinelOne and others.
System Administrator at Aljazera Market co
I rate the pricing, setup cost, and licensing around nine out of ten.
Head of Information System at EEC
 

Valuable Features

Bitdefender Total Security offers comprehensive protection and enhancement features, including a VPN, password manager, and centralized management console.
Symantec Endpoint Security provides integrated, user-friendly protection for multiple platforms with advanced malware detection and comprehensive endpoint management.
It also offers robust protection against next-generation threats like ransomware and phishing.
Business Development & Marketing Manager at a tech vendor with 11-50 employees
It stops the endpoints from being exploited.
MSP Partner Manager at a computer software company with 51-200 employees
Symantec Endpoint Security offers great features such as reporting capabilities with a customized dashboard that pulls in EDR timelines, threat maps, and compliance metrics into one view.
Senior Associate at a tech vendor with 10,001+ employees
Symantec Endpoint Security offers many valuable features, such as file explosion, application learning, DLP, injection detection, and EDR solutions for traffic control.
System Administrator at Aljazera Market co
The incident response capabilities allow me to resolve authentication and support issues promptly, ensuring the system operates without downtime.
Head of Information System at EEC
 

Categories and Ranking

Bitdefender Total Security
Ranking in Endpoint Protection Platform (EPP)
17th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
13th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
146
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Bitdefender Total Security is 2.9%, up from 2.6% compared to the previous year. The mindshare of Symantec Endpoint Security is 3.4%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Symantec Endpoint Security3.4%
Bitdefender Total Security2.9%
Other93.7%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Robin Cook - PeerSpot reviewer
MSP Partner Manager at a computer software company with 51-200 employees
Protects personal devices effectively and prevents access to fraudulent websites
The only thing that it does not include, which I would like to see in it, is the VPN. If VPN was included in Bitdefender Total Security, that would be a really valuable feature to add to the product. The VPN is handy, but to pay quite a lot more on top is costly. VPN is becoming a lot more commonplace and needed, and some competitors are now including it as part of their offering. I have no intention of moving away from Bitdefender Total Security, but I just think that could be quite a valuable addition to have as part of the product.
Kumbesh Rajagopal - PeerSpot reviewer
Senior Security Delivery Analyst at Accenture
Management becomes easier with minimal complications, but improvement in support tools needed
Regarding areas of improvement for Symantec Endpoint Security, there are many changes, and the support portal tool is complicated compared to other tools. When trying to get service from Symantec, the process is complex. I'm not sure whether it's because of my project or something else. Though it is easy to manage, easy to get, easy to install, and works efficiently for managing policies, we faced a significant disadvantage. We wanted to add multiple hashes because of numerous new alerts coming, but we could only add them one by one, which is a considerable disadvantage in Symantec.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Computer Software Company
10%
Manufacturing Company
7%
Financial Services Firm
5%
Comms Service Provider
11%
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise32
Large Enterprise63
 

Questions from the Community

What do you like most about Bitdefender Total Security?
I found Bitdefender Total Security easy to use. The interface is straightforward, and it runs silently in the background.
What needs improvement with Bitdefender Total Security?
The only thing that it does not include, which I would like to see in it, is the VPN. If VPN was included in Bitdefender Total Security, that would be a really valuable feature to add to the produc...
Which is better - Cortex XDR or Symantec End-User Endpoint Security?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security s...
What do you like most about Symantec End-User Endpoint Security?
Symantec have everything – documentation, videos, data sheets.
 

Also Known As

No data available
Symantec EPP, Symantec Endpoint Protection (SEP)
 

Overview

 

Sample Customers

Information Not Available
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Find out what your peers are saying about Bitdefender Total Security vs. Symantec Endpoint Security and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.