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BMC Helix Continuous Optimization vs ITRS Capacity Planner comparison

BMC and ITRS are both solutions in the Infrastructure Capacity Planning category. BMC is ranked #1, while ITRS is ranked #4. BMC holds a 28.8% mindshare in ICP, compared to ITRS’s 6.7% mindshare. Additionally, 100% of BMC users are willing to recommend the solution, compared to 100% of ITRS users who would recommend it.
BMC Helix Continuous Optimi...
Read 2 BMC Helix Continuous Optimization reviews
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  • 235 Comparison Views
100% willing to recommend
ITRS Capacity Planner
Read 1 ITRS Capacity Planner review
  • 128 Views
  • 128 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 1, 2025

BMC Helix Continuous Optimization and ITRS Capacity Planner compete in IT capacity management. ITRS Capacity Planner holds the upper hand due to its robust feature set, offering significant strategic advantages.

Features: BMC Helix Continuous Optimization offers predictive analytics, real-time capacity monitoring, and AI-driven insights to optimize resource usage. ITRS Capacity Planner provides comprehensive modeling capabilities, scenario planning, and in-depth predictive modeling.

Ease of Deployment and Customer Service: BMC Helix Continuous Optimization utilizes a cloud-based deployment model, facilitating integration with existing ecosystems, and is backed by responsive customer service. ITRS Capacity Planner's hybrid model provides flexibility but may require additional configuration, offering customization options.

Pricing and ROI: BMC Helix Continuous Optimization typically offers lower upfront setup costs, appealing to organizations focused on initial expenditure and efficiency gains for a favorable ROI. ITRS Capacity Planner may have higher initial costs, but its advanced features justify the price with potential high long-term returns through effective capacity management strategies.

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To learn more, read our detailed BMC Helix Continuous Optimization vs. DX Performance Management Report (Updated: July 2025).
Buyer's Guide
BMC Helix Continuous Optimization vs. DX Performance Management
July 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Continuous Optimi...
Ranking in Infrastructure Capacity Planning
1st
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
IT Operations Analytics (28th), Cloud Cost Management (34th)
ITRS Capacity Planner
Ranking in Infrastructure Capacity Planning
4th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Infrastructure Capacity Planning category, the mindshare of BMC Helix Continuous Optimization is 28.8%, down from 33.6% compared to the previous year. The mindshare of ITRS Capacity Planner is 6.7%, down from 12.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure Capacity Planning Market Share Distribution
ProductMarket Share (%)
BMC TrueSight Capacity Optimization28.8%
ITRS Capacity Planner6.7%
Other64.5%
Infrastructure Capacity Planning
 

Featured Reviews

Appperf677 - PeerSpot reviewer
Enables us to right-size systems to free up resources, and identify performance problems down to the process level
Since I already have a sneak peek into the next releases, I'm very happy about what's going to be included. I would like to see continued support for the legacy parts of the tool, the old, seasoned parts that are very valuable to me. That is a message I continue to give to BMC: All the new stuff's great, but don't take away this really important stuff. That's my biggest fear, that I might lose some of my old functionality that is still extremely valuable. I want to make sure we don't lose any functionality, and that they just still keep delivering on what they're doing. I don't have anything more to ask than what they're offering.
Read full review
MR
Using the machine-learning alerts has helped us catch errors before they become service-affecting
There is room for improvement on the reporting side of the product. The reports are perfectly serviceable and they give us the information that we need, but they can be a bit old-fashioned to look at. ITRS has acknowledged this — we've got a good relationship with them — and they're looking to make improvements and move more to real-time dashboards. The other thing that I don't particularly like about the current reports is that you can't save parameters. Every time you run a report you have to go through and reselect all the parameters that you want in that report. It would also be helpful for me if I could manage some elements of the system myself, a bit more. At the moment, if we want to have a new user and assign a license to that user on the system, we have to raise a ticket with their support desk. I would much prefer to be able to have a control panel where I can add people and assign licenses, just to speed up processes. Update (27/07): ITRS have provided the reporting functionality and it makes life so much easier! The ability to save and generate reports makes sharing information with colleagues without having to enter the parameters saves time each week.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most interesting feature is certainly the simulation of the load using different servers or different KPI parameters of the business."
"Workload characterization is super important because it lets us figure things out. Many people know, for example, that with Microsoft Word, Word.exe is the executable. Everybody knows their executable, but they don't always know what it does. It also launches other things. This tool has the ability and insight to track those things, and to know: "Oh, you wanted this executable, but this one started this, so you must want this, too." And it tells you what it had to add, what it was using or was spawning."
"We ingest a ton of business data. We are an insurance company and we have business data, like how many quotes are done an hour, and how many policies are sold per hour. The correlation engine in the new TrueSight Capacity Optimization components are wonderful. We can do correlation analysis over months of data, and then we run models to tell our business: 'If you do 1,000 more quotes an hour, we're going to have to upgrade, and we're going to need this much more hardware.'"
"The Forward Thinking scenario modeling is the most valuable feature. Using the tool, we've been able to model new demands on our systems and identify where bottlenecks will occur. We've been able to proactively address those issues and fix them before they become service-affecting."
 

Cons

"Some of the data management is painful. Some of the new features haven't been implemented in quite the way I would like to get to levels of detail. For example, Visualizer parser doesn't take everything it should out of the Visualizer files. We've had to put in a work-around, but the work-around is not as accurate as what's in the file."
"The memory management of Java application servers should be implemented to be able to size GC and footprint."
"There is room for improvement on the reporting side of the product. The reports are perfectly serviceable and they give us the information that we need, but they can be a bit old-fashioned to look at. ITRS has acknowledged this — we've got a good relationship with them — and they're looking to make improvements and move more to real-time dashboards."
 

Pricing and Cost Advice

"Right now, the licensing structure is by server. Everybody is licensed somewhat differently, depending on how big they are, how many licenses they have."
Information not available
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866,391 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
18%
Energy/Utilities Company
10%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Comparisons

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Compared 100% of the time
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No data available
 

Product Reports

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BMC Helix Continuous Optimization reportDownload BMC Helix Continuous Optimization product report
No data available
 

Also Known As

BMC Capacity Optimization, TrueSight Capacity Optimization, BMC Helix Optimize, BMC Helix Continuous Optimization
Sumerian
 

Overview

BMC Helix Continuous Optimization is a comprehensive performance and capacity management solution designed to help enterprises optimize IT resources, enhancing operational efficiency while managing costs effectively.

It provides predictive analytics and modeling capabilities, allowing businesses to meet evolving demands seamlessly. By proactively identifying resource constraints and predicting future trends, BMC Helix Continuous Optimization assists organizations in aligning IT resources with business objectives. This strategic approach ensures optimized performance, resource allocation, and cost management with enhanced insights.

What are the key features of BMC Helix Continuous Optimization?
  • Predictive Analytics: Utilizes advanced algorithms to forecast future resource requirements.
  • Capacity Planning: Facilitates strategic planning to manage capacity effectively.
  • Anomaly Detection: Identifies unusual patterns that could impact performance.
  • Customizable Dashboards: Provides insights with tailored views for better decision-making.
What benefits can be expected from BMC Helix Continuous Optimization?
  • Cost Reduction: Optimizes resource usage to lower operational costs.
  • Increased Efficiency: Enhances productivity by aligning resources with demand.
  • Improved Forecasting: Accurate predictions help with strategic planning.
  • Risk Mitigation: Early detection of performance issues reduces downtime.

BMC Helix Continuous Optimization is leveraged by industries like financial services, healthcare, and telecommunications to ensure resource efficiency. These sectors benefit from predictive modeling and capacity planning capabilities, enabling them to adapt to fast-changing conditions while maintaining optimal performance.

BMC

ITRS Capacity Planner provides advanced predictive analytics and operational intelligence for your hybrid estate by helping you accurately assess your future IT infrastructure capacity and making recommendations about how to best manage your workloads.

Capacity Planner can help identify bottlenecks to avoid downtime, spot consistently under-used resources across your IT estate and plan complex change management projects through advanced ‘forward thinking’ modeling. It can also help you optimise your costs through a workload and cloud costs optimisation solution that is multi-cloud aware, providing insights into cloud use and recommending where savings can be made.

ITRS
 

Sample Customers

Dilliard's
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