BMC TrueSight Operations Management and New Relic compete in the IT operations management category. New Relic appears to have the upper hand due to its comprehensive features and user-friendly experience.
What features are offered by BMC TrueSight Operations Management in comparison to New Relic?BMC TrueSight Operations Management offers extensive monitoring capabilities, wide-ranging insights into system performance, and detailed performance analytics. New Relic provides high-level analytics, real-time monitoring, and proactive issue detection.
What areas of improvement can be found in BMC TrueSight Operations Management in comparison to New Relic?BMC TrueSight Operations Management could benefit from simplifying its configuration, enhancing integration with third-party products, and reducing complexity. New Relic could improve in customization options, detailed reporting features, and reducing ongoing costs.
How is the ease of deployment and customer service of BMC TrueSight Operations Management in comparison to New Relic?BMC TrueSight Operations Management presents deployment challenges that often require more time and specialized knowledge and has mixed reviews on customer service responsiveness. New Relic has a straightforward deployment process and reliable customer support.
What setup costs and ROI can be seen with BMC TrueSight Operations Management in comparison to New Relic?BMC TrueSight Operations Management has higher initial setup costs but delivers strong ROI through powerful monitoring capabilities. New Relic, though potentially more expensive on an ongoing basis, provides better value due to its superior features and ease of use, contributing to a favorable ROI.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
New Relic is a powerful tool for optimizing web pages, tracking user behavior, and monitoring application performance. It helps detect anomalies, generate metrics, and create dashboards for synthetics monitoring, container workloads, stress tests, and more.
New Relic provides organizations with comprehensive insights into APIs, infrastructure, and scalability. It supports mobile and web applications with features like java tracking, health maps, customizable dashboards, and drill-downs. Users benefit from its easy initial setup, accurate alerts, UI monitoring, error tracking, and traceability. New Relic supports multiple ecosystems with straightforward pricing and new feature introductions, offering end-to-end monitoring, thorough data analysis, and effective problem resolution.
What are New Relic's most important features?New Relic is leveraged in industries such as e-commerce, finance, and technology. It helps monitor web traffic, evaluate load balancing, and ensure applications meet performance standards. Companies use it for stress tests, container-based workloads, API monitoring, and infrastructure management. Its integration capabilities are valuable for maintaining performance and scalability across diverse ecosystems, aiding in thorough data analysis and problem resolution.
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