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BMC TrueSight vs InfoVista 5View NetFlow comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Application Performance Monitoring (APM) and Observability
27th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Event Monitoring (8th), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (25th), AIOps (14th)
InfoVista 5View NetFlow
Ranking in Application Performance Monitoring (APM) and Observability
84th
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 1.4%, up from 0.8% compared to the previous year. The mindshare of InfoVista 5View NetFlow is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.4%
InfoVista 5View NetFlow0.5%
Other98.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
YE
OSS Engineer at a tech vendor with 1,001-5,000 employees
Great for service discovery and load balancing and enables us to monitor the traffic flow
We use InfoVista 5View NetFlow on a private cloud. This product has improved the way our organization functions through the better discovery of services. We check the IP address for Office 365 and other cloud applications used in business operations. We use InfoVista 5View NetFlow to understand the cost of the problems on our network links. We monitor the traffic flow and check which application is causing a lot of traffic. Instead of buying more bandwidth, we target the pocket with very high traffic. We move these applications so that the traffic is served through another partner. From Milan to Rome, we use various utilities for network load balancing for applications requiring excessive traffic. We monitor the traffic with InfoVista 5View NetFlow before going to the business and checking the on-site location for problems or issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable, we have not needed to speak to the vendor regarding any issues, it has been operating very well."
"BMC TrueSight Operations Management is easily scalable."
"BMC TrueSight Operations Management is a firefighter that will help you when problems come."
"I like the event management part."
"It is a very stable product."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"It has provided more value than we expected and it does what it says it's going to do."
"We utilize BMC TrueSight Operations Management to proactively monitor all of our physical and virtual server environments, and coupled with Entuity for TrueSight Operations Management, we can have a holistic view of our network and server environments health in a single pane of glass."
"InfoVista 5View NetFlow allows us to control the application layer and manage API connections, i.e. Facebook logins or whatever other third-party API services we require."
"InfoVista 5View NetFlow is very powerful; it can go into the network to discover very low-level trouble in two or three seconds and, in a low range of time, certify network processes where you can see the data."
 

Cons

"Cost is an issue with BMC TrueSight Operations Management."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities."
"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"The solution is based on endpoints and knowledge models which can get costly. Pricing is a little bit high so I rate it a six out of ten."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"A little bit better documentation on the details is needed because this subject is not easy sometimes to understand, which limits the capability of the software."
 

Pricing and Cost Advice

"Though I have no clue about the tool's actual price, I know that it is astronomical."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The solution is based on endpoints and knowledge models which can be costly."
"We did a five-year, multimillion dollar deal."
"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Construction Company
10%
Outsourcing Company
8%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
5View NetFlow
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Warren Consolidated Schools
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