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Brevo vs MailChimp comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Brevo
Ranking in Cloud Email
8th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
MailChimp
Ranking in Cloud Email
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Cloud Email category, the mindshare of Brevo is 5.1%, up from 4.1% compared to the previous year. The mindshare of MailChimp is 7.1%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
MailChimp7.1%
Brevo5.1%
Other87.8%
Cloud Email
 

Featured Reviews

it_user242526 - PeerSpot reviewer
Web/Webmarketing project manager at a recruiting/HR firm with 51-200 employees
The filters could be more efficient but the reports are clear and precise.
The filters could be more efficient. For example, when I send a campaign, I usually send it again seven days later. Sometimes, I update the database of emails in-between these mailings, and therefore, I have to re-enter all the filters of the first mailing, and it can take a very long time depending of the campaign.
Ghias Ahmad - PeerSpot reviewer
Network Officer at Punjab Information Technology Board
Good for digital marketing purposes, such as creating and managing email campaigns
Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user but not necessarily difficult. It's time-consuming, especially when adding custom code to email campaigns. It requires some experience and knowledge to do it effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most of the time, the reports show that SendinBlue is really efficient."
"Their technical support is excellent."
"I like the ease of configuration and the templated emails."
"We have been happily using MailChimp for all our email marketing needs."
"I use Mailchimp for digital marketing purposes, such as creating and managing email campaigns, collecting data, and integrating with WordPress websites."
"We managed to easily build and send modern, nice looking, relevant newsletters to hundreds of followers, analyze our projects and think of new and better ways to do it, because of the diversity that comes with it."
"MailChimp's most important functionality is its automation feature."
"The ease of use and price point enables us to scale our email initiatives efficiently as we grow."
"Customer service of this product is excellent."
 

Cons

"The filters could be more efficient."
"Sadly now Mailchimp has started charging for the use of the auto-responder (automation) emails, so it's lost it's edge for the free services."
"MailChimp should have a better offering for ready made modern templates but this is usually supplied by the community."
"The solution should improve its reporting feature. There should be more transparency around API development. At the moment, the clients are pushing custom API into the mail, so we don't have too much visibility regarding what endpoints they're pushing the data into."
"Customer service: Not timely, but somewhat effective when on paid plans."
"They have poor inbox visibility, and many of the emails went to the spam folder."
"Its admin interface, particularly for setting up a new campaign, is not the most intuitive."
"The solution could be easier to use."
"Automated workflows do not have control for dynamic behavioral targeting in any way."
 

Pricing and Cost Advice

Information not available
"I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages."
"MailChimp is affordable."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Outsourcing Company
10%
Construction Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise3
Large Enterprise9
 

Comparisons

 

Overview

 

Sample Customers

Choose Crazy Egg, Dispop, CmonSite, Unbounce, Ambassador, AdRoll
The Atlantic, WNYC, Sierra Nevada, New York Times
Find out what your peers are saying about Twilio, Amazon Web Services (AWS), Intuit and others in Cloud Email. Updated: May 2026.
900,644 professionals have used our research since 2012.