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Brevo vs MailChimp comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Brevo
Ranking in Cloud Email
6th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
MailChimp
Ranking in Cloud Email
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Email category, the mindshare of Brevo is 5.2%, up from 4.7% compared to the previous year. The mindshare of MailChimp is 6.9%, down from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
MailChimp6.9%
Brevo5.2%
Other87.9%
Cloud Email
 

Featured Reviews

it_user242526 - PeerSpot reviewer
Web/Webmarketing project manager at a recruiting/HR firm with 51-200 employees
The filters could be more efficient but the reports are clear and precise.
The filters could be more efficient. For example, when I send a campaign, I usually send it again seven days later. Sometimes, I update the database of emails in-between these mailings, and therefore, I have to re-enter all the filters of the first mailing, and it can take a very long time depending of the campaign.
Ghias Ahmad - PeerSpot reviewer
Network Officer at Punjab Information Technology Board
Good for digital marketing purposes, such as creating and managing email campaigns
Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user but not necessarily difficult. It's time-consuming, especially when adding custom code to email campaigns. It requires some experience and knowledge to do it effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most of the time, the reports show that SendinBlue is really efficient."
"Running email campaigns is easy and straightforward."
"MailChimp is solid and easy to use for clients, but has all the power we need to build great campaigns, A/B test them, get them delivered, tracked, and report."
"MailChimp has allowed us to easily integrate it with our CRM which has reduced the amount of effort needed to setup up and track any marketing newsletter."
"If it's for a small business sending out a monthly newsletter, it's a great solution."
"We have been happily using MailChimp for all our email marketing needs."
"We do more outbound marketing as this method makes it so much easier to do."
"It’s very easy, and you can start using it without being an expert in e-marketing."
"For those starting out, this free version gives you a very professional look."
 

Cons

"The filters could be more efficient."
"MailChimp’s reports on audience engagement are not the most robust."
"The WYSIWYG editor doesn't work in the email client that IBM uses, so I've had to completely code out the email."
"Customer Service: I really haven’t had to use customer service much but it is only by email which is unfortunate."
"It needs more formatting flexibility, such as the ability to wrap text around photos."
"It would be great to be able to create broader segments for campaigns."
"Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user."
"Customer service: Not timely, but somewhat effective when on paid plans."
"Sadly now Mailchimp has started charging for the use of the auto-responder (automation) emails, so it's lost it's edge for the free services."
 

Pricing and Cost Advice

Information not available
"I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages."
"MailChimp is affordable."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Outsourcing Company
12%
Construction Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise3
Large Enterprise9
 

Comparisons

 

Overview

 

Sample Customers

Choose Crazy Egg, Dispop, CmonSite, Unbounce, Ambassador, AdRoll
The Atlantic, WNYC, Sierra Nevada, New York Times
Find out what your peers are saying about Twilio, Amazon Web Services (AWS), Intuit and others in Cloud Email. Updated: August 2026.
908,800 professionals have used our research since 2012.