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CA Identity Suite [EOL] vs ForgeRock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Identity Suite [EOL]
Average Rating
8.2
Number of Reviews
9
Ranking in other categories
No ranking in other categories
ForgeRock
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
38
Ranking in other categories
Identity Management (IM) (5th), Access Management (7th), Customer Identity and Access Management (CIAM) (4th)
 

Featured Reviews

it_user732822 - PeerSpot reviewer
Technical Support Manager at Future systems
The identity manager, governance, and identity portal features are especially valuable and helpful
I found all of the features to be quite valuable, especially the identity manager, governance, and identity portal. All of the features are helpful The connectors for the identity and governance part could use some improvement, by way of adding more areas. They need more development to cover more…
SR
Software Engineer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"My favorite feature of the suite is, of course, the provisioning aspect of it, as it allows you to provision accounts within minutes instead of waiting weeks, which is a huge benefit for business at the end of the day so that you can get your workers up and running in a timely fashion."
"With the Virtual Appliance, combined with CA Identity Manager and GovernanceMinder as one solution, it eliminates having multiple infrastructure requirements, multiple products, and gives a holistic view of the access granting."
"You can spin up IDM or Identity Suite in a few hours and it is ready to use."
"Single Sign-On is valuable."
"I found all of them quite valuable, especially the identity manager, governance, and identity portal. All the features are helpful."
"I find the UI much simpler than the previous version."
"Nowadays it is offered as a Virtual Appliance, and that saves considerable time for installing and controlling it."
"The most valuable feature is the speed of implementation. Now with the Virtual Appliance, it's much faster. In the past, to implement this kind of solution, it would take so many weeks. Now, it takes one day, or minutes, and we have the deployment ready."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The integration has been smooth and the costs have been significantly reduced."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"The most valuable features of ForgeRock are social login and data protection."
"Since ForgeRock is an authentication tool, it gives more use cases and more revenue for companies."
 

Cons

"The documentation can be improved because sometimes we have some technical issues that were not documented and we have to rely on support to solve them. Then there are issues around getting the architecture, but it's challenging to get the architecture."
"I think CA is too heavy and can't do some things out-of-the-box, so I can't tell you that I love Identity Suite, because right now I don't."
"For Identity Manager, I’d give it 5/10 process wise it’s stable but they need to come up with better instructions on how to integrate it with different types of data sources."
"If there was a seamless integration between portal and IdentityMinder, then that would help a bit."
"The connectors for the identity and governance part could use some improvement, by way of adding more areas. They need more development to cover more target applications."
"I would like synchronization when a mapping is added between end points. Currently, the synchronization is not complete. It would be great if this synchronization happened immediately."
"However, although it's a lot easier than some other tools that we've worked with, we always want more training."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The product's support services in the French language are not free."
"Implementation, integration capabilities and support model are still evolving and posing a risk of poor quality."
"It would be better if they were available for support whenever the customer needs it, especially during migration or go-live time periods."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"ForgeRock can be improved by making it easier to understand the licensing and upgrade protocols."
"They should improve the solution by include reporting."
 

Pricing and Cost Advice

Information not available
"It's a bit pricey and could be more competitive."
"The pricing of the solution is fair but I do not have the full details."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"ForgeRock is an expensive solution."
"ForgeRock's pricing is more competitive than other products."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"Its price is comparable to other products in the market."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
20%
Manufacturing Company
8%
Computer Software Company
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise18
 

Questions from the Community

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Earn 20 points
What is your experience regarding pricing and costs for ForgeRock?
The pricing, setup cost, and licensing are very straightforward, which is a good success. I appreciate that it is very straightforward and helpful.
What needs improvement with ForgeRock?
I wish the JavaScript part could be improved, as not everyone is proficient in JavaScript, so automating that or reducing the reliance on it could be beneficial. Additionally, having only one realm...
What is your primary use case for ForgeRock?
My main use case for ForgeRock is designing user journeys, specifically customer user journeys, and how they interact with the system. A specific example of a user journey I designed using ForgeRoc...
 

Comparisons

 

Also Known As

IdMLogic SIGMA
ForgeRock Identity Platform, ForgeRock OpenIDM
 

Overview

 

Sample Customers

Acciona, Comcast
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Find out what your peers are saying about SailPoint, Microsoft, One Identity and others in Identity Management (IM). Updated: February 2026.
884,873 professionals have used our research since 2012.