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Carbonite Recover vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Recover
Ranking in Disaster Recovery (DR) Software
35th
Average Rating
8.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in Disaster Recovery (DR) Software
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
109
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (3rd), File Archiving (2nd), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (1st)
 

Mindshare comparison

As of April 2025, in the Disaster Recovery (DR) Software category, the mindshare of Carbonite Recover is 0.2%, up from 0.1% compared to the previous year. The mindshare of Commvault Cloud is 12.7%, up from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

Rias Majeed - PeerSpot reviewer
Allows you to test and schedule recovery tasks for multiple sites
The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches. Over time, Carbonite recovery has improved. When I started working with Cyber, we had to double-check everything, and although it was challenging, the downtime wasn't extensive—one incident in a year, for example. Restoring data with Carbonite Recover can take time, mainly because the backup process occurs in real time. The main concern is the duration needed to restore data to the primary environment, which can be lengthy. However, once the failover is complete, there are no further issues.
Cassandra Cinar - PeerSpot reviewer
Provides excellent visibility and helps reduce costs and time
We use intuitive administrative tools that readily reveal the volume of backed-up data. Our Commvault CommCell servers alert us to failed backups and provide detailed information. This transparency allows our managed service provider to easily grasp our pre-established thresholds and readily scale up with new technologies. We're highly satisfied with Commvault's automated data security and management policies. They meet our stringent requirements for secure and private data storage, including anti-ransomware protection and encryption. Notably, they also ensure compliance with GDPR for backups stored in Europe and other regions, fulfilling our regulatory obligations. Threat Scan's ability to scan backup data for threats is invaluable because it proactively identifies and neutralizes certain viruses and threats that may originate from our G Suite or be reported by our security incident response team, preventing potential outages. Commvault provides excellent visibility across our entire organization's data. They perform regular health checks, informing us of areas of strength and offering recommendations for improvement. These recommendations may include upgrading to newer product versions or addressing issues identified during the checks. It is important for our organization that Commvault provides a unified platform for recovery across cloud, on-premises, and software-as-a-service workloads. This is particularly important because many of our existing cloud environments rely on basic backups that are insufficient for our needs. Commvault empowers us to address this issue. We have implemented it not only in our own operating company but also across the corporate structure, rolling it out to virtually all AWS users. This is because the standard backup methods, such as snapshot backups, fail to meet our stringent requirements for recovery, service level agreements, and crucial functionalities like threat detection and other security features. Commvault ensures a robust and comprehensive backup infrastructure that satisfies all our essential needs. It has improved our organization by ensuring we meet our infrastructure requirements, adhere to our vulnerability methodology, and achieve service level agreements for both backup and storage requirements. The quarterly risk analysis allows us to effectively manage the lifecycle of both data and backups. It also sheds light on the types of data and backups we have, providing valuable insights. Commvault's risk analysis is one of the tools we use to meet our compliance requirements and implement the necessary controls for immediate security policy action. To ensure comprehensive data protection and comply with international regulations like GDPR, we rely on Commvault alongside our established financial systems and SOC-compliant practices. Commvault has helped us reduce our organization's data management costs by 75 percent, particularly for long-term backups. We ditched tapes and virtual tapes thanks to Commvault, replacing them with a fully disk-based backup system and cloud backups in AWS and Azure. By implementing Commvault, we've significantly reduced our backup times. This is achieved through a combination of incremental backups and data aging. Aged data is then moved to cheaper disk or cloud storage, ensuring cost-effective long-term retention while still meeting our recovery SLAs. While the overall time savings may be around 10-15 percent, the main benefit is not keeping everything on expensive primary storage and efficiently aging it out. Consequently, retrieving data from the Azure bucket typically takes five days or more, reflecting our agreed-upon SLA. It has reduced our recovery point objective, allowing us to store more backups. However, new regulatory and compliance requirements mandate that some backups cannot be deleted and must be retained indefinitely. To address this while still improving efficiency, we've implemented solutions for long-term data storage and improved data management practices. Commvault has helped our organization not only decrease our threat detection time but also improve threat prevention to such an extent that we often avoid facing the full impact of a threat altogether. By preventing these incidents, we're often unsure of the precise amount of time saved, but the benefit is clear: we don't need to activate disaster recovery mechanisms. It has not only helped us reduce our recovery time objective, but it has also ensured that our backups and long-term storage are secure, thanks to its comprehensive capabilities. In terms of total cost of ownership, Commvault has enabled us to significantly reduce both hardware and media costs for storage and backup. After factoring in encryption and compression, the total savings amount to close to 80 percent. It has been able to reduce downtime, but having a quick recovery plan and policy and SLAs that are published are met regularly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We confirm the server failure before initiating recovery. Once started, this process takes half an hour to an hour, though it can be as fast as 15 minutes. After bringing up the server, we test connectivity to ensure everything is operational."
"It integrates redundant storage and preserves jams in a storage area, providing up to 70% compression rate."
"What I find valuable is restoring the complete server. Restoring files is also valuable, but I like restoring the server because you don't have to rebuild a new one."
"The ability to manage everything from a single pane of glass is another major advantage."
"Commvault is both very stable and scalable."
"Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats."
"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"Cloud integration."
 

Cons

"The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches."
"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."
"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."
"The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."
"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."
"Persistent binding is a feature that I would like to see in the next release of Commvault."
"I would like to have a manager-level dashboard to review the backups. This is not from an administrative perspective where you can see the details of the execution. Rather, it would only show the percentage of completeness for each one."
"The reporting is complicated and should be simplified in an upcoming release."
"Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better."
 

Pricing and Cost Advice

Information not available
"Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair."
"It would not be affordable for small to medium size organizations."
"Some of our customers say that Commvault is a very expensive solution, but Commvault has many features that the competitors don't have. It is not a good choice for a small or medium business, but it is a good choice for enterprise businesses."
"The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."
"The cost of an integrator license is moderate and its features cover most customers."
"...the battle came down to pricing, as well as some small features, and Commvault was the best in all the criteria."
"Licensing fees are billed on a yearly basis."
"Compared to other competitors and vendors the pricing is fair."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Carbonite Recover?
The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there w...
What is your primary use case for Carbonite Recover?
Carbonite Recover is an effective tool for testing and scheduling recovery tasks for multiple sites, whether they have primary servers or virtual machines. You can schedule jobs for recovery at the...
What advice do you have for others considering Carbonite Recover?
Carbonite Recover is a downtime reduction solution that minimizes the time employees cannot work. Carbonite Recover can accurately measure how much potential productivity or revenue is saved per ho...
What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
 

Also Known As

No data available
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Information Not Available
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Disaster Recovery (DR) Software. Updated: March 2025.
845,406 professionals have used our research since 2012.