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Commvault Cloud pros and cons

Vendor: Commvault
4.3 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Commvault Cloud offers strong integration with both on-premise and cloud systems, providing a unified platform for backup and recovery processes.
The encryption and ransomware protection ensure all data is securely backed up and remain uncompromised, enhancing data safety.
Its global deduplication and indexing features are highly valuable, optimizing storage costs and enabling quick data retrieval with minimal downtime.
Backup and recovery flexibility across various applications like MySQL, Oracle, and Exchange are supported, offering comprehensive data protection.
Commvault Cloud's multi-tenancy feature supports advanced functionalities, making it suitable for varied enterprise needs.

CONS

Bare-metal restore in Commvault Cloud is not intuitive and needs improvement.
Managing and maintaining a Commvault Cloud environment requires significant human resources and attention.
Setup and deployment can be complex and challenging, with inadequate documentation.
Pricing in Commvault Cloud is considered high compared to other alternatives.
Customer support for Commvault Cloud needs advancement, with reports of slow responses and limited knowledge.
 

Commvault Cloud Pros review quotes

DG
Senior System Administrator at a manufacturing company with 201-500 employees
Jan 4, 2017
The most valuable feature is the ability to backup over the dedicated Fiber Channel directly from SAN.
it_user545850 - PeerSpot reviewer
Infrastructure team leader - senior infrastructure analyst, storage and virtualisation at a construction company with 10,001+ employees
Jun 21, 2017
The cloud integration is a massive win for us, giving us a single backup service for all of our on-premise and cloud systems.
it_user139980 - PeerSpot reviewer
Unix&SAN team lead at a financial services firm with 501-1,000 employees
Jun 29, 2017
Well documented SQL views and customizable reports, together with scripts and workflows provides ability to automate processes and ensure proper controls are in place.
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer603831 - PeerSpot reviewer
Technical Consultant at a tech services company with 11-50 employees
Jul 18, 2017
One-Pass (Archive) DataBase backup (Online Backup and Granular level restore), VM backup and restore.
Sep 13, 2017
A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform).
it_user537843 - PeerSpot reviewer
Network Engineer at a energy/utilities company with 501-1,000 employees
Sep 18, 2017
Cloud integration.
it_user755382 - PeerSpot reviewer
Sr.System Engineer with 11-50 employees
Oct 19, 2017
Backup and archive with a single window, with a single backup job. You only need to type "c".
it_user670536 - PeerSpot reviewer
Storage Architect for Datacenter Proximus at a comms service provider with 10,001+ employees
Aug 1, 2018
It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope.
it_user633354 - PeerSpot reviewer
Technical Consultant at a tech services company with 11-50 employees
Feb 21, 2019
In the VM, we have Live Recovery, Live Mount, and Live Sync.
TS
Senior Presales Consultant at OFFTEC International
Mar 28, 2019
Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required.
 

Commvault Cloud Cons review quotes

DG
Senior System Administrator at a manufacturing company with 201-500 employees
Jan 4, 2017
Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought.
it_user545850 - PeerSpot reviewer
Infrastructure team leader - senior infrastructure analyst, storage and virtualisation at a construction company with 10,001+ employees
Jun 21, 2017
The new HTML5-based management portals are very nice, but do not yet have all of the features of the Java-based client.
it_user139980 - PeerSpot reviewer
Unix&SAN team lead at a financial services firm with 501-1,000 employees
Jun 29, 2017
Mostly controls, visibility, cost allocation.
Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
reviewer603831 - PeerSpot reviewer
Technical Consultant at a tech services company with 11-50 employees
Jul 18, 2017
Endpoint backup.
Sep 13, 2017
Reduce the complexity for better understanding of the reports. There are a lot of variables in which you can get confused while elaborating on reports.
it_user537843 - PeerSpot reviewer
Network Engineer at a energy/utilities company with 501-1,000 employees
Sep 18, 2017
Training.
it_user755382 - PeerSpot reviewer
Sr.System Engineer with 11-50 employees
Oct 19, 2017
I just wanted to compare the features, which are there in EMC NetWorker, which are not available in Commvault. We have things using Networker.
it_user670536 - PeerSpot reviewer
Storage Architect for Datacenter Proximus at a comms service provider with 10,001+ employees
Aug 1, 2018
You need quite a lot of human resources to maintain a Commvault environment, to keep it operational. Also, it would be nice to if there were an easier way set up some Commvault components.
it_user633354 - PeerSpot reviewer
Technical Consultant at a tech services company with 11-50 employees
Feb 21, 2019
We previously had difficulty with the support being foreign.
TS
Senior Presales Consultant at OFFTEC International
Mar 28, 2019
The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves.