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Commvault Cloud pros and cons

Vendor: Commvault

4.3 out of 5

113 reviews
95% willing to recommend

Pros & Cons summary

Commvault Cloud offers centralized data management with comprehensive backup and restoration capabilities across applications. The platform provides robust encryption and ransomware protection, delivering secure, scalable solutions for data management in on-premises, hybrid, and cloud environments. It supports various workloads, enhances storage efficiency with deduplication, and compression. However, setup is complex, pricing is high, and technical support and documentation need improvement. Performance may require enhancement to meet competitive standards.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Commvault Cloud provides a comprehensive view of data with centralized management, allowing ease in backup and restoration across various applications.

The platform is stable, reliable, and offers features like encryption and ransomware protection, ensuring data security.

Commvault Cloud offers scalable and flexible solutions for managing data backup, recovery, and archiving across on-premises, hybrid, and cloud environments.

Integration with cloud technologies and support for diverse workloads like VMs, Oracle, and Microsoft SQL are highlighted as key strengths.

Commvault Cloud's features like deduplication and compression are highly valued, making it efficient in managing and storing large data volumes.

CONS

Commvault Cloud's initial setup is complex, requiring significant planning and steps.

Technical support could be improved; delays in responses and resolution times are notable.

Commvault Cloud pricing is high, making it less competitive compared to other market offerings.

Documentation and training resources could be enhanced for better onboarding and effective use.

The backup speed and performance can occasionally be insufficient and require improvement.

Commvault Cloud Pros review quotes

Cloud Solution Architect at Tata Consultancy

Dec 9, 2025

We find the most valuable features in Commvault Cloud to be from the appliances perspective.

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Sanjay Singh Bisht

Assistant Manager at a tech services company with 51-200 employees

Jun 17, 2026

Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.

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Principal Platform Engineer Storage/Backup at a manufacturing company with 10,001+ employees

Feb 15, 2024

The ability to manage everything from a single pane of glass is another major advantage.

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Commvault Cloud

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Cassandra Cinar

Senior Director Data Center Services at a media company with 5,001-10,000 employees

Jan 23, 2024

The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment.

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Systems Administrator III at a university with 5,001-10,000 employees

Oct 5, 2023

The use of hyperscale storage hardware and Commvault software has allowed us to create a large storage pool and achieve significant savings in our back-end storage costs.

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DD

CEO at a computer software company with 51-200 employees

Apr 28, 2025

Commvault Cloud provides an excellent solution.

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Michael L. Mathews

Vice President for Innovation and Technology at Oral Roberts University

Nov 2, 2023

Commvault Backup & Recovery's search utility is its most valuable feature.

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reviewer2297667

Infrastructure Manager at a construction company with 1,001-5,000 employees

Oct 27, 2023

It's easy to configure multiple jobs and media agent locations for each server. We do offsite backups for all of our servers, but we also do onsite hourly backups of them. That has benefited us several times when we had an incident and didn't want to roll back a server an entire day.

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Chethana Kahandugoda

CIO / Senior Deputy General Manager at Lb

Oct 11, 2024

The most valuable features of Commvault Cloud include deduplication and compression.

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reviewer1544721

Support Engineer at a media company with 1,001-5,000 employees

Feb 26, 2025

Commvault is an all-in-one product that is very simple and operational for business use.

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Commvault Cloud Cons review quotes

Cloud Solution Architect at Tata Consultancy

Dec 9, 2025

I would like to see AI capabilities in Commvault Cloud. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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Sanjay Singh Bisht

Assistant Manager at a tech services company with 51-200 employees

Jun 17, 2026

Commvault Cloud is a very powerful tool, but it can be improved in various ways.

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Principal Platform Engineer Storage/Backup at a manufacturing company with 10,001+ employees

Feb 15, 2024

Commvault should keep and continue to develop the Java GUI.

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Commvault Cloud

Free Report: Commvault Cloud Reviews and More

Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.

900,644 professionals have used our research since 2012.

Cassandra Cinar

Senior Director Data Center Services at a media company with 5,001-10,000 employees

Jan 23, 2024

Commvault could benefit from increased automation to streamline processes and enhance predictability.

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Systems Administrator III at a university with 5,001-10,000 employees

Oct 5, 2023

The workflow has room for improvement.

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DD

CEO at a computer software company with 51-200 employees

Apr 28, 2025

The support needs more improvement. I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.

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Michael L. Mathews

Vice President for Innovation and Technology at Oral Roberts University

Nov 2, 2023

I would like more communication informing us on what Commvault is doing in the background.

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reviewer2297667

Infrastructure Manager at a construction company with 1,001-5,000 employees

Oct 27, 2023

Additional SaaS application support would be good... we have SaaS applications that may not be big enough for Commvault to support yet. Box.com is one we've asked about for years, and it's just not on the radar, as far as I know.

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Chethana Kahandugoda

CIO / Senior Deputy General Manager at Lb

Oct 11, 2024

Competitive products have emerged with less cost, making the pricing a challenging factor.

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reviewer1544721

Support Engineer at a media company with 1,001-5,000 employees

Feb 26, 2025

I would rate the customer support five out of ten. Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.

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