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Commvault Cloud pros and cons

Vendor: Commvault

4.3 out of 5

112 reviews
95% willing to recommend

Pros & Cons summary

Commvault Cloud provides robust integration with on-premise and cloud systems, ideal for backup and recovery. It secures data with encryption and ransomware protection, offering global deduplication and indexing for cost efficiency. Supporting applications like MySQL, Oracle, and Exchange, it ensures flexible and comprehensive data protection. However, bare-metal restore requires improvement. Complex setup and high pricing are drawbacks, with a need for better documentation and enhanced customer support.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Commvault Cloud offers strong integration with both on-premise and cloud systems, providing a unified platform for backup and recovery processes.

The encryption and ransomware protection ensure all data is securely backed up and remain uncompromised, enhancing data safety.

Its global deduplication and indexing features are highly valuable, optimizing storage costs and enabling quick data retrieval with minimal downtime.

Backup and recovery flexibility across various applications like MySQL, Oracle, and Exchange are supported, offering comprehensive data protection.

Commvault Cloud's multi-tenancy feature supports advanced functionalities, making it suitable for varied enterprise needs.

CONS

Bare-metal restore in Commvault Cloud is not intuitive and needs improvement.

Managing and maintaining a Commvault Cloud environment requires significant human resources and attention.

Setup and deployment can be complex and challenging, with inadequate documentation.

Pricing in Commvault Cloud is considered high compared to other alternatives.

Customer support for Commvault Cloud needs advancement, with reports of slow responses and limited knowledge.

Commvault Cloud Pros review quotes

DG

Senior System Administrator at a manufacturing company with 201-500 employees

Jan 4, 2017

The most valuable feature is the ability to backup over the dedicated Fiber Channel directly from SAN.

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Infrastructure team leader - senior infrastructure analyst, storage and virtualisation at a construction company with 10,001+ employees

Jun 21, 2017

The cloud integration is a massive win for us, giving us a single backup service for all of our on-premise and cloud systems.

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Unix&SAN team lead at a financial services firm with 501-1,000 employees

Jun 29, 2017

Well documented SQL views and customizable reports, together with scripts and workflows provides ability to automate processes and ensure proper controls are in place.

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Commvault Cloud

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Technical Consultant at a tech services company with 11-50 employees

Jul 18, 2017

One-Pass (Archive) DataBase backup (Online Backup and Granular level restore), VM backup and restore.

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Works

Sep 13, 2017

A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform).

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Network Engineer at a energy/utilities company with 501-1,000 employees

Sep 18, 2017

Cloud integration.

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Sr.System Engineer with 11-50 employees

Oct 19, 2017

Backup and archive with a single window, with a single backup job. You only need to type "c".

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Storage Architect for Datacenter Proximus at a comms service provider with 10,001+ employees

Aug 1, 2018

It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope.

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Technical Consultant at a tech services company with 11-50 employees

Feb 21, 2019

In the VM, we have Live Recovery, Live Mount, and Live Sync.

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TS

Senior Presales Consultant at OFFTEC International

Mar 28, 2019

Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required.

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Commvault Cloud Cons review quotes

DG

Senior System Administrator at a manufacturing company with 201-500 employees

Jan 4, 2017

Bare-metal restore needs some work. It's not intuitive and seems to have been an afterthought.

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Infrastructure team leader - senior infrastructure analyst, storage and virtualisation at a construction company with 10,001+ employees

Jun 21, 2017

The new HTML5-based management portals are very nice, but do not yet have all of the features of the Java-based client.

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Unix&SAN team lead at a financial services firm with 501-1,000 employees

Jun 29, 2017

Mostly controls, visibility, cost allocation.

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Commvault Cloud

Free Report: Commvault Cloud Reviews and More

Learn what your peers think about Commvault Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

Technical Consultant at a tech services company with 11-50 employees

Jul 18, 2017

Endpoint backup.

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Works

Sep 13, 2017

Reduce the complexity for better understanding of the reports. There are a lot of variables in which you can get confused while elaborating on reports.

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Network Engineer at a energy/utilities company with 501-1,000 employees

Sep 18, 2017

Training.

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Sr.System Engineer with 11-50 employees

Oct 19, 2017

I just wanted to compare the features, which are there in EMC NetWorker, which are not available in Commvault. We have things using Networker.

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Storage Architect for Datacenter Proximus at a comms service provider with 10,001+ employees

Aug 1, 2018

You need quite a lot of human resources to maintain a Commvault environment, to keep it operational. Also, it would be nice to if there were an easier way set up some Commvault components.

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Technical Consultant at a tech services company with 11-50 employees

Feb 21, 2019

We previously had difficulty with the support being foreign.

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TS

Senior Presales Consultant at OFFTEC International

Mar 28, 2019

The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves.

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