Try our new research platform with insights from 80,000+ expert users

Commvault Cloud vs Dell PowerProtect Data Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
4.7
Dell PowerProtect Data Manager offers cost-effective performance but doesn't outperform Cohesity or Veeam in financial returns for all users.
I would recommend Dell PowerProtect Data Manager to other organizations because it is cost-effective and delivers good performance compared to alternative solutions.
Backup Administrator at a consultancy with 11-50 employees
I do find that with Dell PowerProtect Data Manager, the ROI is good when compared to other Dell products, but when compared to others in the current market, such as Cohesity or Veeam, it is not as good.
Architect at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
5.9
Dell PowerProtect Data Manager support is generally good but uneven, with room for improvement in responsiveness and local accessibility.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
Dell provides reliable support for PowerProtect Data Manager, with 24/7 availability and a qualified support team.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
Delays in feedback and scheduling can affect interactions, but generally, support provides good solutions once engaged.
System Engineer at Konvergenz
Organizations considering Dell PowerProtect Data Manager should be aware that customer support responsiveness could be improved.
Backup Administrator at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
6.5
Dell PowerProtect Data Manager is scalable with licensing flexibility but faces cloud scalability and disaster recovery limitations.
Its capability to back up existing environments can be improved, particularly when it comes to disaster recovery in the cloud.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
Dell PowerProtect Data Manager performs well from a scalability perspective and is functioning properly with our current implementation.
Backup Administrator at a consultancy with 11-50 employees
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
8.3
Dell PowerProtect Data Manager is stable and efficient, though some experience connection issues and minor bugs during upgrades.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
It is extremely reliable and I have never experienced a crash.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
Making sure the system is properly understood before deployment and handling upgrades efficiently would improve stability.
System Engineer at Konvergenz
I would assess the stability and reliability of Dell PowerProtect Data Manager as quite stable; there are no issues with the workloads I am using.
Architect at a tech vendor with 10,001+ employees
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Dell PowerProtect Data Manager needs integration, compatibility enhancements, improved UI, better support, and advanced features for modern infrastructures.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
I would like to see improvements that include bare metal restore capabilities and enhanced data restore features in Dell PowerProtect Data Manager.
Backup Administrator at a consultancy with 11-50 employees
Enhancements for microservices and container backups would be beneficial, enabling a more consolidated management platform for modern architectures.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
The main issue that needs improvement is the support system.
System Engineer at Konvergenz
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
Dell PowerProtect Data Manager offers competitive, flexible pricing options, seen as cost-effective despite some viewing it as slightly expensive.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
Dell PowerProtect Data Manager is cost-effective, as it is licensed per socket rather than by workload.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
Overall, pricing does not significantly impact our decision.
Business Development Manager at a media company with 1,001-5,000 employees
compared to some other products, it is a bit more costly.
Architect at a tech vendor with 10,001+ employees
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Dell PowerProtect Data Manager offers flexible, user-friendly, and secure data protection for container and virtual environments with strong integration capabilities.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
It provides a seamless backup solution integrated with a dashboard full of capabilities, enhancing recovery point objectives and recovery time objectives.
Senior System Engineer at a tech vendor with 5,001-10,000 employees
It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration.
System Engineer at Konvergenz
Compared to other products such as Veritas, Dell offers more competitive pricing while other vendors charge significantly more.
Backup Administrator at a consultancy with 11-50 employees
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (4th)
Dell PowerProtect Data Manager
Ranking in Backup and Recovery
11th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
18
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 4.4%, down from 6.8% compared to the previous year. The mindshare of Dell PowerProtect Data Manager is 2.6%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud4.4%
Dell PowerProtect Data Manager2.6%
Other93.0%
Backup and Recovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
AM
Architect at a tech vendor with 10,001+ employees
Streamlined VM protection has improved recovery speed and strengthened data security
The specific features and functionalities I find most beneficial in Dell PowerProtect Data Manager include good integration with other Dell products, such as Dell Data Domain, which makes it a very good use case for environments that already have Dell Data Domain or any other Dell products. My impression of Dell PowerProtect Data Manager's dashboard interface is that it is good, easy to use, and quite interactive, so there are no major issues there. The deduplication feature of Dell PowerProtect Data Manager has allowed me to reduce or save some 15% of storage compared to what I was using earlier.
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
I think the license for Dell PowerProtect Data Manager is the same as other backup software.
What needs improvement with Dell PowerProtect Data Manager?
Regarding data recovery improvements in Dell PowerProtect Data Manager, there are challenges with data sets larger than one terabyte that are not related to VM. While VM recovery functions adequate...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
PowerProtect, Dell EMC PowerProtect
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
Find out what your peers are saying about Commvault Cloud vs. Dell PowerProtect Data Manager and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.