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Commvault Cloud vs Dell PowerProtect Data Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud optimizes cost and efficiency by consolidating licenses, enhancing automation, and ensuring reliable, scalable data management.
Sentiment score
4.2
Dell PowerProtect Data Manager automates backups, enhancing recovery and efficiency, though ROI may lag behind Cohesity or Veeam.
Instead of purchasing multiple backup tools, I can now use one tool to manage or back up all environments.
Server Administrator at a outsourcing company with 51-200 employees
Previously they had somewhere around 100 TB of capacity for the backup for a few VMs on one side. Now, the overall setup is hardly 80 TB, where they use almost 240 TB of production data into that 80 TB.
DGM at Airtel Digital
I would recommend Dell PowerProtect Data Manager to other organizations because it is cost-effective and delivers good performance compared to alternative solutions.
Backup Administrator at a consultancy with 11-50 employees
I do find that with Dell PowerProtect Data Manager, the ROI is good when compared to other Dell products, but when compared to others in the current market, such as Cohesity or Veeam, it is not as good.
Architect at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.2
Commvault Cloud support is highly rated for responsiveness and expertise, despite occasional communication delays and non-local support challenges.
Sentiment score
6.2
Dell PowerProtect Data Manager generally offers satisfactory technical support, but users desire faster response times and stronger regional assistance.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
Dell provides reliable support for PowerProtect Data Manager, with 24/7 availability and a qualified support team.
Senior System Engineer at a tech vendor with 10,001+ employees
My experience with the technical support team of Dell is that they are actually great.
Ops Specialist: System Engineer Backup at BCX
When we had the compliances and any of the backups were getting failed or we identified that some of the backups were frequently failing, the system would alert us.
DGM at Airtel Digital
 

Scalability Issues

Sentiment score
7.4
Commvault Cloud offers scalable data protection, easily accommodating growth with flexible hardware options and seamless environment expansion capabilities.
Sentiment score
5.4
Dell PowerProtect Data Manager is scalable, adaptable to workloads, but needs improved cloud scalability for optimal flexibility.
Its capability to back up existing environments can be improved, particularly when it comes to disaster recovery in the cloud.
Senior System Engineer at a tech vendor with 10,001+ employees
As per the documentation, that is an easy process, whether you need to scale up or scale out.
Ops Specialist: System Engineer Backup at BCX
If you are okay to purchase the license, they have the feasibility to increase the capacity as well.
DGM at Airtel Digital
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is highly stable, offering reliable performance with minimal disruptions and quick resolution of occasional issues.
Sentiment score
8.1
Dell PowerProtect Data Manager is highly rated for its stability, reliability, scalability, and effective data recovery management.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
It is extremely reliable and I have never experienced a crash.
Senior System Engineer at a tech vendor with 10,001+ employees
Making sure the system is properly understood before deployment and handling upgrades efficiently would improve stability.
System Engineer at Konvergenz
I would assess the stability and reliability of Dell PowerProtect Data Manager as quite stable; there are no issues with the workloads I am using.
Architect at a tech vendor with 10,001+ employees
 

Room For Improvement

Commvault Cloud requires improved UI simplicity, cost-effectiveness, seamless integration, enhanced backup reliability, and better automation for efficiency.
Dell PowerProtect Data Manager needs better UI, integration, support, scalability, and modern technology compatibility for improved customer satisfaction.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
Making more advanced features such as ransomware recovery easier to use would improve Commvault Cloud.
Server Administrator at a outsourcing company with 51-200 employees
I would like to see improvements that include bare metal restore capabilities and enhanced data restore features in Dell PowerProtect Data Manager.
Backup Administrator at a consultancy with 11-50 employees
This is an enterprise solution and a bit costlier, but it is a solution where people should be looking into if they want to go into one single umbrella and have the centralized backup solution, which integrates with the cloud and can manage their cloud workload as well as the on-premises workload, and can be managed with one dashboard.
DGM at Airtel Digital
Enhancements for microservices and container backups would be beneficial, enabling a more consolidated management platform for modern architectures.
Senior System Engineer at a tech vendor with 10,001+ employees
 

Setup Cost

Commvault Cloud's pricing is high with better suitability for large enterprises and offers custom subscription models for cost efficiency.
Dell PowerProtect Data Manager pricing is flexible but can increase with features, offering socket and capacity-based licensing options.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
From a license perspective, it is a cheaper option, and there is a subscription license as well.
Pre Sales Manager at a tech services company with 51-200 employees
Dell PowerProtect Data Manager is cost-effective, as it is licensed per socket rather than by workload.
Senior System Engineer at a tech vendor with 10,001+ employees
Overall, pricing does not significantly impact our decision.
Business Development Manager at a media company with 1,001-5,000 employees
 

Valuable Features

Commvault Cloud offers robust backup, seamless data management, strong security, and scalability, beneficial for diverse organizational needs.
Dell PowerProtect Data Manager provides flexible, robust data protection with features like cloud integration, centralized management, and efficient deduplication.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
It provides a seamless backup solution integrated with a dashboard full of capabilities, enhancing recovery point objectives and recovery time objectives.
Senior System Engineer at a tech vendor with 10,001+ employees
It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration.
System Engineer at Konvergenz
Compared to other products such as Veritas, Dell offers more competitive pricing while other vendors charge significantly more.
Backup Administrator at a consultancy with 11-50 employees
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
eDiscovery (2nd), Cloud Backup (4th), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Dell PowerProtect Data Manager
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
30
Ranking in other categories
Deduplication Software (2nd)
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 3.3%, down from 7.3% compared to the previous year. The mindshare of Dell PowerProtect Data Manager is 2.0%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud3.3%
Dell PowerProtect Data Manager2.0%
Other94.7%
Backup and Recovery
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Server Administrator at a outsourcing company with 51-200 employees
Unified data protection has simplified hybrid backups and has improved ransomware recovery speed
Commvault Cloud's best feature in terms of protection is that it provides data protection and accomplishes its job effectively. It offers a unified approach to backup across all environments, including on-premises, public cloud, and SaaS applications such as M365 and Salesforce. I also use it for virtual machines and databases. The unified protection approach helps my team manage different environments effectively. Before Commvault Cloud, I used a separate VM backup tool to protect the VMware environment. For database backup, I had to use the native tool or backup scripts. For the cloud part, I had to use the native AWS or Azure cloud tools. After moving to Commvault Cloud, a single policy or a set of backup policies is applied across virtual machines, databases, workloads, and cloud workloads. I can protect my environments, which reduces manual configuration errors. Regarding visibility, it provides one dashboard to manage and centralize monitoring of all workloads. It is very easy to track backup success or failure. I can see the SLA compliance and storage usage without needing to jump between tools to check or have visibility of it. Regarding the recovery experience, the recovery time has been reduced drastically by using Commvault Cloud. It has simplified cloud management and provides easier manageability to manage retention policies, encryption policies, and compliance rules. This helps reduce operational workloads. Commvault Cloud has impacted me very positively. It simplifies and unifies data protection across hybrid workloads. Instead of managing multiple backup tools for virtual machines, databases, and SaaS applications, I now have a single platform with consistent policies and centralized visibility. This has really reduced my operational complexity and improved backup reliability. Regarding the cyber resiliency posture, the immutable backups and ransomware recovery workflow give me greater confidence in recovering quicker from potential risks. Commvault Cloud has positively impacted me in several key areas: unified backup management across environments, reduced operational overhead, improved ransomware resiliency, faster recovery times, better visibility for compliance, and easier management of hybrid or cloud workloads.
Pranav Telang - PeerSpot reviewer
DGM at Airtel Digital
Centralized backups have simplified hybrid protection and improved ransomware recovery and compliance
The majorly needed improvement is that the product should easily simplify the upgrade and installation process. Sometimes Dell support should be more active. They take time for P1 issues. Sometimes it is not a P1 for Dell, but it is P1 for the customer, and the support needs to be very mature. That is a major drawback I see. Otherwise, the product is quite well. This is an enterprise solution and a bit costlier, but it is a solution where people should be looking into if they want to go into one single umbrella and have the centralized backup solution, which integrates with the cloud and can manage their cloud workload as well as the on-premises workload, and can be managed with one dashboard. In that way, it makes their backup management easier and they can get detected anomalies as soon as possible. This is one of the solutions I would recommend. However, if it is a very small company, they really need to think about the cost, as it is very costlier for them. But as an enterprise solution and a mid-enterprise solution, this is the solution where companies think their data is very critical, in sectors such as financial, banking, and health. This kind of sector should go with that solution because it always gives the compliances of HIPAA, GDPR, and all those things that are really required for them. From management perspectives and consolidation solution perspective, the integration is quite easy. With respect to the backup administrator and everything, it is quite straightforward. There are some layers that need to be improved and should have the internal feature instead of creating the additional VMs for the NAS backup. It should be internal and directly have the agent base or something that can communicate easily with Dell storage. If it is third-party, I would understand, but it should be able to communicate. The benefit of it is that it is easily understood and you can do knowledge transfer with a lot of documents available. The drawback of it is that when it comes to the installation, Dell always takes a lot of time for all these things with third-party involvement in between Dell and the customer. Support is the major part of it. People need to understand that when a customer raises their ticket for P1, they should treat it as a P1. Instead of by their book being P3 or P2, sometimes they only treat it as such when the complete backup server is down. However, for the customer, if it is not happening with the critical system of backup, then it is a P1 for them. From Dell support, they do not treat it as a P1, or they treat it as a P3 or P2. That kind of understanding and some agreements need to be done between the customer and Dell. It is a costlier solution. Comparatively, other backup solutions make this one of the costlier solutions. However, someone who has their enterprise data or needs protection in a good way can go for it. I could say it is a mid-enterprise or enterprise level solution. Otherwise, people do have the same solution but with differentiated features. However, it is costlier compared to the other.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
9%
Construction Company
6%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise2
Large Enterprise16
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
Commvault Cloud is a very powerful tool, but it can be improved in various ways. Commvault Cloud can be improved by simplifying its interface, reducing configuration complexity, and making more adv...
What is your primary use case for ThreatWise?
Commvault Cloud's main core use case is backup and recovery for protecting on-premises workloads, databases, the file system, NAS, and on-premises infrastructure. Another primary use case is immuta...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
Regarding the price, I think it is reasonable and competitive. While it does not come to my head, the support for licensing and getting the license file for implementation is okay, but I am still n...
What needs improvement with Dell PowerProtect Data Manager?
About the recovery orchestration feature, sometimes we have a struggle, but we have no problem right now. We can use it, and we are using this feature. It is working correctly. Improving Dell Power...
What is your primary use case for Dell PowerProtect Data Manager?
In Dell PowerProtect Data Manager, we are using it for retention policies. The retention lock policy is a very important feature for us. We have also achieved a reduction policy of about sixty-five...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
PowerProtect, Dell EMC PowerProtect
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
Find out what your peers are saying about Commvault Cloud vs. Dell PowerProtect Data Manager and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.