

Commvault Cloud and Veeam Data Cloud for Microsoft 365 compete in the data backup and recovery category. Commvault seems to have the upper hand with its wide range of features for hybrid and multi-cloud environments, whereas Veeam shines in Microsoft 365 integration.
Features: Commvault Cloud offers global deduplication, seamless data management across hybrid and multi-cloud environments, and advanced security measures. It provides a unified platform to manage all backup and recovery tasks, supporting various systems and applications. Veeam Data Cloud for Microsoft 365 focuses on granular recovery options, especially for Microsoft 365 mailboxes, and is noted for specific integrations with Microsoft environments.
Room for Improvement: Commvault Cloud could improve its user interface and documentation to enhance user experience and onboarding. It also needs better integration with emerging technologies and additional cloud services. Veeam Data Cloud for Microsoft 365 should expand its integration with non-Microsoft services and address performance issues for large-scale deployments. Simplifying pricing and enhancing granularity in backup settings are also recommended.
Ease of Deployment and Customer Service: Commvault Cloud is praised for robust deployment options across various environments, offering flexibility for on-premises, hybrid, and public cloud setups, with generally well-regarded customer service. Veeam Data Cloud for Microsoft 365 offers straightforward deployment, excelling in cloud environments, with customer support rated as efficient and responsive.
Pricing and ROI: Commvault Cloud's pricing is high but justified by its features, offering cost efficiencies for enterprise deployments, although it may be a barrier for smaller organizations. Veeam Data Cloud for Microsoft 365 has a transparent pricing structure, appealing to organizations focused on Office 365, with cost-effective licensing and affordable entry points. Both solutions reduce costs through streamlined processes, though ROI may vary based on deployment scale and specific needs.
Instead of purchasing multiple backup tools, I can now use one tool to manage or back up all environments.
For Office 365, Microsoft has already done a good job securing their own data center, so additional backup is basically just getting another copy for on-prem safety.
Veeam is a good investment in general.
The number of people who know Commvault Cloud is lesser compared to Veeam.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
My customers have reported that when they open a ticket, even complex issues get resolved swiftly with a remote session.
I find Veeam's customer service and support to be excellent, rating them ten out of ten.
They give us a notification very much in advance if there is a maintenance activity.
It is very scalable because all hosting is on the cloud backup.
From organization to organization, the scalability requirement varies.
Veeam Backup is quite scalable.
I have not faced any downtimes with Commvault Cloud.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
I have not faced any issues impacting my operations or my customers' operations.
I would like to see AI capabilities in Commvault Cloud.
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
Making more advanced features such as ransomware recovery easier to use would improve Commvault Cloud.
One area that needs improvement is the pricing of Veeam Backup, as it can be expensive at twenty-eight dollars per user for one year.
Rather than giving a help database, which is an ocean of information to search through ourselves, we should be able to open a ticket and have them guide us on how to do it.
Basically, the products, both of the products that we are using, are performing well, and we do not have any problems with it.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
Transitioning to a cloud solution was not cost-effective for us.
The initial onboarding plus the initial expenses are slightly more when compared to another cloud-to-cloud backup.
We can back up unlimited TBs due to our per node license.
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
The most valuable features of Veeam Backup for Microsoft 365 are its intuitive interface, ease of use, and unlimited capacity for backup and restore.
I have utilized the granular recovery options for recovery mailbox and OneDrive.
The most beneficial thing is that it is admin-friendly, with no complicated menu structure.
| Product | Mindshare (%) |
|---|---|
| Veeam Data Cloud for Microsoft 365 | 3.1% |
| Commvault Cloud | 4.3% |
| Other | 92.6% |

| Company Size | Count |
|---|---|
| Small Business | 58 |
| Midsize Enterprise | 24 |
| Large Enterprise | 82 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 21 |
| Large Enterprise | 17 |
Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.
Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.
What are the key features of Commvault Cloud?In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.
Veeam Data Cloud for Microsoft 365 is an industry-leading SaaS backup solution that protects your critical Microsoft 365 workloads (Exchange, SharePoint, OneDrive, and Teams) and Microsoft Entra ID from accidental deletions, ransomware, misconfigurations, and compliance gaps. There's no infrastructure to manage or storage to size. Just reliable, scalable protection at a predictable per-user price with unlimited storage included.
Why IT teams choose Veeam Data Cloud for Microsoft 365:
•Single platform simplicity: Protect Microsoft 365 and Entra ID with one modern web-based console, with all maintenance, patching, and updates handled by Veeam.
•Granular, fast recovery: Recover exactly what you need, whether it’s a single deleted email, a OneDrive file, or thousands of objects at scale, with Premium plan restore speeds up to 3–5 TB per hour.
•Advanced threat detection: Patent-pending ransomware and malware detection monitors your environment in real time, giving you instant visibility into threats before they spread.
•Zero-trust security foundation: Service-level immutability, MFA, 256-bit encryption, customer-managed encryption keys (BYOK), IP-range restrictions, and role-based access controls keep your backups secure and tamper-proof.
•Data sovereignty: Choose your backup storage region to meet local compliance requirements, including GDPR, HIPAA, SOX, and DORA.
•Unlimited storage: No surprises. Storage costs stay flat as your data grows, with no hidden fees for major capabilities.
•Self-service restore: End users recover their own Microsoft 365 data without opening a support ticket (and you get your day back).
•Lower your TCO: Customers switching from self-managed backup consistently report significant total cost of ownership savings by eliminating storage, infrastructure, and IT management overhead. Plus, you can save additional cost by bundling with Entra ID protection.
Trusted by more than 25 million protected Microsoft 365 users worldwide, Veeam Data Cloud for Microsoft 365 delivers the industry's most comprehensive SaaS backup, covering everything from daily operational recovery to large-scale ransomware recovery.
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