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Casepoint vs Microsoft Purview eDiscovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Casepoint
Ranking in eDiscovery
16th
Average Rating
5.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft Purview eDiscovery
Ranking in eDiscovery
1st
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Microsoft Security Suite (22nd)
 

Mindshare comparison

As of March 2026, in the eDiscovery category, the mindshare of Casepoint is 2.1%, down from 2.8% compared to the previous year. The mindshare of Microsoft Purview eDiscovery is 9.0%, down from 27.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Microsoft Purview eDiscovery9.0%
Casepoint2.1%
Other88.9%
eDiscovery
 

Featured Reviews

reviewer1604448 - PeerSpot reviewer
Partner at a legal firm with 11-50 employees
Overpriced for storing documents, it is not user-friendly, and the support is paid hourly
I hate everything about it this product. It is not user-friendly. There is maybe one person in our office who has any proficiency with it. I don't like it at all. For litigation, what I wanted was a one-stop shop. Once the document is produced as an exhibit for example, then I want to be able to annotate on that document and use that during my trial versus using Casepoint for the production. However, I now have to somehow download that production into several PDFs. I can't use the sort feature or other features. I would prefer to leave it on Casepoint because now I have tagged it for witnesses, which is helpful in litigation, but the notes features on Casepoint is a tiny box in the bottom right of the document and that is not really helpful to me because of the way that I use documents in the trial is, for example, if you are going to be my witness, I draft a direct examination of you. When I get to the point in my direct examination where I want to cover an exhibit that I'm trying to admit with you, I hyperlink that. The document that I have hyperlinked has my questions and notes on the document, that I'm going to ask you about, but I can't do that in Casepoint.
Frank Radeck - PeerSpot reviewer
Director, IT Infrastructure & Cloud Technology at a legal firm with 501-1,000 employees
Tasks that took an entire day before we implemented the solution now take just 30 minutes.
The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive. It enables a streamlined, unified process for searching across these platforms. It is critical for Purview to be able to connect to iOS, Mac, and Android devices and data in other SaaS apps. From a support perspective, I can do things while I'm eating lunch or something else. It's more dynamic and responsive. I think everybody appreciates it. We're not tied to one device. Purview's multi-cloud capabilities are also essential for the same reasons. Keeping everything under one umbrella further increases the time savings. Purview accounts for critical regulations from around the world. This is crucial because we hold ourselves accountable to standards and need to align with them. Working at a law firm, we have clients who dictate to us what standards they expect. The visibility is excellent. As we move more things into the cloud, more opportunities exist to put everything under one umbrella.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was quite straightforward. It's really just a matter of plug-and-play."
"Casepoint is scalable. I don't have any issues with the scalability of this solution."
"Microsoft Purview eDiscovery has saved me personally a lot of time because I can query it, and it touches everything we have as a full Microsoft shop."
"The machine learning wasn't half bad. I really like that part. I thought it was novel. It pretty much automated it, once you trained the model."
"The ability to query everything that's in Microsoft and send links or add people, like managers, to review the documents is valuable. It's easy as I don't have to download and email anything. I just add them as a reviewer, and they can access it from there."
"The tool has been beneficial. Some of our previous users left the organization without sharing the information they had at a personal level. This information was related to the organization, and they didn't disclose it. Thanks to the product, it's easy for me to search and find out what communication a specific user has done, whether it's from SharePoint or any other platform. With Microsoft Purview eDiscovery, we can easily retrieve and restore this data."
"The speed of it is valuable. I am able to search even 10,000 mailboxes for specific content. It helps search and accommodate the often limited information provided by users regarding what they need."
"Tasks that took an entire day before we implemented Purview now take just 30 minutes."
"The return on investment is saving the equivalent of one or two full-time IT department employees and a few hours per week for legal staff."
"Purview eDiscovery has made it significantly easier to handle rare litigation requests."
 

Cons

"The biggest pain point for me and most people is that when we have to update our passwords, we have to go back in and remap our web folders."
"I hate everything about it this product. It is not user-friendly."
"The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be beneficial. Copilot is expected to add such functionality in the future."
"Purview Data Loss Protection for remediating policy violations needs refinement, for example, in defining what constitutes a credit card because that is where I get the most false positives."
"The sorting and filtering of the result data need improvement, and the interface for writing queries is not user-friendly for business users."
"We find that many critical functions are available only to E5 license holders. It would be beneficial to have more options available for E3 customers. Enhanced Teams functionalities and better capture of text message data, both SMS and MMS, would also be improvements."
"We find that many critical functions are available only to E5 license holders."
"Purview eDiscovery works, but it's not entirely perfect. There were times when search results would get hung up or error codes would be presented and we'd have to contact Microsoft to get that sorted out."
"Microsoft Purview eDiscovery should be cheaper."
"I would suggest adding more platforms."
 

Pricing and Cost Advice

"It's ridiculously overpriced and the bills are ridiculous."
"The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently. While the licensing for Purview is not as tricky as other Microsoft products, navigating licenses since the shift to E3 and E5 plans has been a task, as individual licenses must now be purchased separately."
"With the full bundle, pricing is not a significant concern. As an M3, I find the Purview pricing of 1250 per user worthwhile."
"Microsoft Purview eDiscovery comes as part of Microsoft 365 licenses."
"In the positions that I've had through contracting over the years, I've heard talk of it being overpriced and underperforming compared to its competitors."
"The costs associated with E5 licensing are currently expensive for us, so we use the E3 license, which comes with fewer features and functionalities."
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Top Industries

By visitors reading reviews
No data available
Government
14%
Financial Services Firm
11%
Computer Software Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

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What is your experience regarding pricing and costs for Microsoft Purview eDiscovery?
The setup process was very straightforward. We acquired pricing through our reseller in NASDAQ, eliminating the need to search for prices ourselves.
What needs improvement with Microsoft Purview eDiscovery?
The query language can be time-consuming to figure out if you don't know it initially. While there are options with dropdowns to select criteria, having a natural language feature would be benefici...
What is your primary use case for Microsoft Purview eDiscovery?
I sometimes use it for legal holds or to find lost items, and to determine what is going on. However, most of the time, my use case is legal-related.
 

Overview

 

Sample Customers

BARNES & THRONBURG LLP, BRIGGS, Morgan Lewis, JENNER&BLOCK, COHENMILSTEIN, WheelerTriggO'Donnell LLP
Information Not Available
Find out what your peers are saying about Casepoint vs. Microsoft Purview eDiscovery and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.