

Find out in this report how the two eDiscovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Students who train on Exterro FTK tend to be better prepared for industry certifications.
Costs were reduced by being able to identify the fraud that occurred and thus take the decision to dismiss the person and provide the legal department with the necessary evidence for a dispute or litigation between the company and the former employee.
We have seen a 100% return on investment.
The ease of accessing necessary information promptly is the biggest return on investment.
It's hard to quantify the ROI in a dollar amount, but we realize value by doing more tasks in less time than we did before.
They are good at technical support for the products.
I have reached out to customer support a few times, and they do offer resources, documentation, and they're really helpful for common issues.
Exterro has good support and documentation, which makes it easy to use.
I would rate Microsoft Purview eDiscovery's customer service and technical support a ten.
I can use it to process and search substantial volumes of data quite efficiently.
Exterro's scalability is not very high because when I am analyzing a disk, depending on my machine, if I push it a bit more, it can become unstable.
Exterro can handle larger projects.
It scales with us seamlessly.
With the E3 licensing, I would rate the scalability of Microsoft Purview eDiscovery as a six because it lacks certain critical search functionalities.
Stability can actually be an issue when processing very large disk images or actually running on machines with limited RAM and processing power.
I have had some difficulty with Exterro's stability during use.
For us, it has been one hundred percent reliable.
Microsoft Purview eDiscovery is highly reliable.
If Exterro has an academic program where it could partner up with universities to even give out exam vouchers or have some students sit for the exam with a reduced price and work with the institution, that would be really great.
I want this to expand beyond just digital evidence to include chain of custody and everything related to it across multiple categories of forensics.
The experience with Exterro's pricing, setup costs, and licensing is very bad because it is a very expensive tool.
Adding more features, as Microsoft continues to expand their cloud offerings, would be beneficial.
Defining what constitutes a credit card because that is where I get the most false positives.
We find that many critical functions are available only to E5 license holders.
The full FTK license comes at a significant cost, which sometimes can be prohibitive for smaller institutions or individual students looking to practice outside of class.
The experience with Exterro's pricing, setup costs, and licensing is very bad because it is a very expensive tool.
It was a good investment.
With CSP or MCE-style agreements with Microsoft, the process is streamlined since we have reps from both Microsoft and CDW working together.
As an M3, I find the Purview pricing of 1250 per user worthwhile.
The pricing and licensing with Microsoft can be complex, and licensing is known to be a challenge because it changes frequently.
The keyword search and indexing capability is very impressive in the sense that I'm able to quickly show or demonstrate, or have my students carve through large volumes of data to find relevant artifacts as well as deleted files.
The reporting makes it easier for me to find information, and the filter system is much easier to incorporate what I have prepared.
Exterro has had a positive impact on my organization by bringing many conveniences and delivering quick answers so that the board can make the best decision between terminating someone or even finding out if the person under investigation is or is not guilty in that incident.
The most valuable feature of Microsoft Purview eDiscovery is its ability to search across various platforms, including Exchange, SharePoint, Teams, and OneDrive.
Purview can connect to iOS, Mac, Android, and SaaS apps, which is critical for capturing SMS and MMS text message data.
Purview's inclusion of global regulations is critical because we're heavily regulated by FERC, Sarbanes-Oxley, and the SEC.
| Product | Mindshare (%) |
|---|---|
| Microsoft Purview eDiscovery | 5.1% |
| Exterro | 3.0% |
| Other | 91.9% |

| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 2 |
| Large Enterprise | 3 |
Exterro drives efficiency in legal and compliance operations by offering comprehensive e-discovery and data privacy management features that meet the demands of a digital-first world.
Exterro provides a robust set of tools designed to streamline legal processes, mitigate risks, and ensure regulatory compliance. Its powerful capabilities include e-discovery, data mapping, and incident response planning, making it suitable for industries dealing with sensitive data. With Exterro, organizations can automate workflow, reduce legal spend, and improve data governance, thereby enhancing decision-making processes in complex cases.
What are the key features of Exterro?Exterro is trusted across industries such as finance, healthcare, and government for its ability to integrate seamlessly with existing IT infrastructure. Companies leverage it to manage litigation quickly and comply with ever-changing regulations, ensuring data integrity and security in complex environments.
Microsoft Purview eDiscovery offers rapid search capabilities across multiple Microsoft platforms, supporting compliance with global regulations and improving data management efficiency for organizations.
Microsoft Purview eDiscovery empowers organizations to perform rapid content searches across Exchange, SharePoint, Teams, OneDrive, and mobile devices. It enables keyword-based searches and automates content logging and tagging, ensuring privacy law adherence. This tool is designed to enhance visibility and legal compliance, featuring extensive data protection, native integration with Microsoft's ecosystem, and ensuring efficiency for collecting electronically stored information.
What are the key features of Microsoft Purview eDiscovery?Industries like legal services employ Microsoft Purview eDiscovery extensively for handling litigation requests and managing legal holds. This tool facilitates the retrieval and management of historical data, particularly during workforce transformations or information governance challenges, making it crucial for efficient eDiscovery workflows.
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