Chronosphere vs New Relic comparison

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94% willing to recommend

Chronosphere

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Chronosphere and New Relic based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: September 2025).

Application Performance Monitoring (APM) and Observability

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Chronosphere

Ranking in Application Performance Monitoring (APM) and Observability

32nd

Ranking in AIOps

17th

Average Rating

9.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Log Management (29th)

New Relic

Ranking in Application Performance Monitoring (APM) and Observability

4th

Ranking in AIOps

4th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

160

Ranking in other categories

Network Monitoring Software (9th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th)

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Chronosphere is 0.5%, up from 0.3% compared to the previous year. The mindshare of New Relic is 5.1%, down from 8.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
New Relic	5.1%
Chronosphere	0.5%
Other	94.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Arvind Pant

Senior Data Engineer at DoorDash

Monitors pipelines with real-time alerts and good documentation

It isn't very easy. It's not easy for everyone. It would be much easier if there could be a simpler version, like a data number version or an SQL version. It's hard to debug if you don't know the syntax. Also, I saw the Slack alerts feature, which is pretty cool, but I cannot customize my messages on the Slack alerts. It would be great if it were possible to tag people in the alerts. At DoorDash, we have hundreds of pipelines, and if something fails, I want to tag specific people so they can start working on the issue immediately.

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Rahul -Jain

SDET ANALYST SENIOR at TSYS

Good for application Performance Monitoring but not stable

There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The alerting features are good"

"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."

"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."

"Working with the solution is very easy. It's user-friendly."

"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."

"The most valuable features are infrastructure monitoring and application performance monitoring (APM)."

"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."

"You don't have to go through a list of 500 servers."

"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."

More New Relic pros

Cons

"It's not easy for everyone."

"The browser isn't exactly reliable."

"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."

"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."

"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."

"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."

"The solution should include more detailed reports for SQL database requests."

"The deployment process could be improved."

"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."

More New Relic cons

Pricing and Cost Advice

Information not available

"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

"It would be nice if we could buy it annually instead of monthly."

"The pricing is fine."

"Comparatively, the pricing is expensive."

"The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that."

"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."

"The price was one of the reasons we chose this solution."

"The solution is cheap, but prices can go up when users grow."

More New Relic pricing and cost advice

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Top Industries

By visitors reading reviews

Retailer

18%

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

10%

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	50
Large Enterprise	61

Questions from the Community

What needs improvement with Chronosphere?

What is your primary use case for Chronosphere?

I work as a data engineer, and we have many streaming pipelines. We use Chronosphere to monitor various metrics, such as how much data our pipeline is processing in each batch, the volume of incomi...

What advice do you have for others considering Chronosphere?

If you want to monitor pipelines and use something like Kafka or any streaming platform, Chronosphere is the best option for monitoring pipelines with real-time alerts. It is loosely coupled with y...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about New Relic Insights?

The product's initial setup phase was very easy.

What needs improvement with New Relic Insights?

I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...

Splunk Observability Cloud vs Chronosphere

Comparisons

Datadog vs Chronosphere

Compared 28% of the time

Compared 25% of the time

Honeycomb Enterprise vs Chronosphere

Compared 21% of the time

Grafana vs Chronosphere

Compared 19% of the time

Observe vs Chronosphere

Compared 7% of the time

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Dynatrace vs New Relic

Compared 11% of the time

Datadog vs New Relic

Compared 9% of the time

Elastic Observability vs New Relic

Compared 7% of the time

Splunk AppDynamics vs New Relic

Compared 6% of the time

Azure Monitor vs New Relic

Compared 5% of the time

More New Relic Competitors

Product Reports

Application Performance Monitoring (APM) and Observability

Download Chronosphere product report

Download New Relic product report

Also Known As

No data available

New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM

Overview

Chronosphere provides a robust platform for managing and monitoring cloud-native applications with features like real-time observability, incident management, and capacity planning. It offers scalable, detailed observability across complex systems, an intuitive interface, and cost-efficient resource management. Users report enhanced productivity, improved collaboration, and better decision-making, bolstering operational capabilities and organizational growth.

Chronosphere

New Relic offers real-time application monitoring and insight into performance bottlenecks. Its customizable dashboards and APM integration provide efficient operational support, while server performance alerts ensure quick issue detection.

New Relic provides comprehensive monitoring of application performance, tracking bottlenecks across databases and front-end components. Users employ it for server and infrastructure monitoring, as well as analyzing key metrics such as CPU and memory usage. The solution's ability to integrate with tools like PagerDuty enhances incident management capabilities. However, users have expressed a need for improvements in query language simplicity, more detailed historical insights, and better mobile app monitoring support.

What are New Relic's most important features?

Real-Time Monitoring: Provides instant visibility into application performance.
Detailed Transaction Tracing: Identifies specific transaction issues quickly.
Error Rate Tracking: Monitors and reports on error occurrences efficiently.
Customizable Dashboards: Tailors dashboard views for specific needs.
APM Integration: Seamlessly integrates with application performance management tools.

What benefits and ROI should be considered?

Operational Efficiency: Quick issue detection reduces downtime.
Improved Debugging: Enhanced error analysis supports rapid problem resolution.
Comprehensive Monitoring: Offers a holistic view of application performance and user behavior.
Incident Management: Integration with incident tools helps streamline responses.
Efficient Alerts: Rapid alert systems ensure timely notifications of issues.

In industries like e-commerce and financial services, New Relic supports application performance monitoring to enhance user experience and system reliability. Organizations leverage its insights for optimizing performance, particularly in server operations and infrastructure management. Its ability to monitor API failures through synthetic monitoring is crucial for maintaining high service levels.

Sample Customers

Information Not Available

World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club

Application Performance Monitoring (APM) and Observability