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Chronosphere vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Chronosphere
Ranking in Application Performance Monitoring (APM) and Observability
33rd
Ranking in AIOps
16th
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
Log Management (29th)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Ranking in AIOps
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
159
Ranking in other categories
Network Monitoring Software (10th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th)
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Chronosphere is 0.4%, up from 0.4% compared to the previous year. The mindshare of New Relic is 6.0%, down from 9.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Arvind Pant - PeerSpot reviewer
Monitors pipelines with real-time alerts and good documentation
It isn't very easy. It's not easy for everyone. It would be much easier if there could be a simpler version, like a data number version or an SQL version. It's hard to debug if you don't know the syntax. Also, I saw the Slack alerts feature, which is pretty cool, but I cannot customize my messages on the Slack alerts. It would be great if it were possible to tag people in the alerts. At DoorDash, we have hundreds of pipelines, and if something fails, I want to tag specific people so they can start working on the issue immediately.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The alerting features are good"
"It is a software solution as a service, so I don't have to manage it on-premise."
"Server uptime is its most valuable feature."
"You don't have to go through a list of 500 servers."
"The simplicity of the dashboard is very good."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"The pricing is pretty good."
"The integration and configuration of New Relic is straightforward and easy."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
 

Cons

"It's not easy for everyone."
"Compared to their competitors, they are missing some features at the moment."
"The deployment process could be improved."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"One of the things that our enterprise actually had a challenge with was the licensing structure for New Relic."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
 

Pricing and Cost Advice

Information not available
"The solution is cheap, but prices can go up when users grow."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"This is an expensive product."
"Pricing is better with New Relic APM than Dynatrace."
"The pricing and licensing are too high."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"The new licensing model is great, as we pay for what we use (in computational units). However, the pricing is expensive compared to other tools."
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Top Industries

By visitors reading reviews
Retailer
18%
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
11%
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Chronosphere?
It isn't very easy. It's not easy for everyone. It would be much easier if there could be a simpler version, like a data number version or an SQL version. It's hard to debug if you don't know the s...
What is your primary use case for Chronosphere?
I work as a data engineer, and we have many streaming pipelines. We use Chronosphere to monitor various metrics, such as how much data our pipeline is processing in each batch, the volume of incomi...
What advice do you have for others considering Chronosphere?
If you want to monitor pipelines and use something like Kafka or any streaming platform, Chronosphere is the best option for monitoring pipelines with real-time alerts. It is loosely coupled with y...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
I reviewed another observability tool, DataDog, and we moved away from New Relic because the pricing was not convenient and didn't fit our budget. With DataDog, some of the APM features we were loo...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: August 2025.
865,384 professionals have used our research since 2012.