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Chronosphere vs New Relic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Chronosphere
Ranking in Application Performance Monitoring (APM) and Observability
33rd
Ranking in AIOps
16th
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
1
Ranking in other categories
Log Management (28th)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
6th
Ranking in AIOps
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Network Monitoring Software (18th), IT Infrastructure Monitoring (12th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th)
 

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Chronosphere is 0.3%, down from 0.4% compared to the previous year. The mindshare of New Relic is 6.1%, down from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Arvind Pant - PeerSpot reviewer
Monitors pipelines with real-time alerts and good documentation
It isn't very easy. It's not easy for everyone. It would be much easier if there could be a simpler version, like a data number version or an SQL version. It's hard to debug if you don't know the syntax. Also, I saw the Slack alerts feature, which is pretty cool, but I cannot customize my messages on the Slack alerts. It would be great if it were possible to tag people in the alerts. At DoorDash, we have hundreds of pipelines, and if something fails, I want to tag specific people so they can start working on the issue immediately.
Rahul -Jain - PeerSpot reviewer
Good for application Performance Monitoring but not stable
There are two types of teams we have in every organization. One is for DevOps, and the second one is for performance testing. Those who are using these tools, like AppDynamics, Dynatrace, or whatever tool we have on the APM side. These tools are used by two teams: one is the performance team, and another one is the DevOps team. So, the setup and the alert system belong to the DevOps team, not for performance. So, I don't use any alerts in AppDynamics, Dynatrace, or any of the tools.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The alerting features are good"
"One of the most outstanding features of any APM tool is the anomaly detection part."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"The most valuable features of New Relic are the reports and ease of use."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"The most valuable feature of New Relic is its ease of use."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
 

Cons

"It's not easy for everyone."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"There are certain features that are not supported in New Relic, such as CATSEARCH, which allows you to do a full-text search."
"Compared to their competitors, they are missing some features at the moment."
"The product's initial setup phase is not straightforward to manage if you have no experience with installations, making it an area that can be improved."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
 

Pricing and Cost Advice

Information not available
"The detection piece of it brings us a big return on investment."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"I think the pricing is reasonable."
"The price depends on how many agents you want."
"This solution required a license and it is better than some other competitors."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"The pricing and licensing are too high."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Retailer
13%
Manufacturing Company
11%
Educational Organization
26%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Chronosphere?
It isn't very easy. It's not easy for everyone. It would be much easier if there could be a simpler version, like a data number version or an SQL version. It's hard to debug if you don't know the s...
What is your primary use case for Chronosphere?
I work as a data engineer, and we have many streaming pipelines. We use Chronosphere to monitor various metrics, such as how much data our pipeline is processing in each batch, the volume of incomi...
What advice do you have for others considering Chronosphere?
If you want to monitor pipelines and use something like Kafka or any streaming platform, Chronosphere is the best option for monitoring pipelines with real-time alerts. It is loosely coupled with y...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Information Not Available
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: June 2025.
860,592 professionals have used our research since 2012.