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Cisco Meraki MX vs Palo Alto Networks VM-Series comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.2
Cisco Meraki MX provides significant ROI through intuitive management, reduced costs, and streamlined operations despite higher initial costs.
Sentiment score
5.7
Palo Alto Networks VM-Series delivers strong ROI through enhanced security, rapid deployment, and significant time savings despite high pricing.
I have seen a return on investment with Cisco Meraki MX because of the time saved through cloud management.
Presales System Engineer at Logicom Sales Inc
You can eliminate some positions because it manages itself.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
It greatly helps out when I am moving away from the expensive MPLS circuits or MPLS hardware.
Senior Manager Networking at David Yurman
Customers can see data within a week, indicating a quick return on investment.
Senior Manager Technical Security at Hitachi Systems, Ltd.
 

Customer Service

Sentiment score
8.3
Cisco Meraki MX support is responsive and knowledgeable, highly rated for reliability, though some advanced users face visibility challenges.
Sentiment score
7.5
Customers appreciate Palo Alto Networks VM-Series support for responsiveness and expertise, despite occasional delays and high premium service costs.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Managing Director at a manufacturing company with 10,001+ employees
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
Technical Presales at Vcom Technologies
Cisco is one of the best vendors in the market.
Presales System Engineer at Logicom Sales Inc
The support quality could be improved.
Senior Manager Technical Security at Hitachi Systems, Ltd.
Resolving issues promptly.
Head of Sales at Omgea Exim Ltd
They are responsive and provide high-quality assistance.
Cyber security consultant at L&T Technology Services
 

Scalability Issues

Sentiment score
6.7
Cisco Meraki MX is scalable, adapting from small to large deployments, with minimal management and straightforward setup.
Sentiment score
7.4
Palo Alto Networks VM-Series is scalable, easy to deploy, and suits businesses with positive feedback on flexibility and growth.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
Managing Director at a manufacturing company with 10,001+ employees
The scalability of Cisco Meraki MX is rated 10 out of 10; you can scale up and scale down with no effort.
Presales System Engineer at Logicom Sales Inc
Cisco Meraki MX scales with my growing needs for my organization very well because they are easy to deploy.
Network Engineer at a non-profit with 1,001-5,000 employees
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
Security Technical Lead at a tech services company with 11-50 employees
The solution is scalable and can easily handle an increase in the number of users.
Cyber security consultant at L&T Technology Services
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
Senior Security Consultant at Netsecurity.no
 

Stability Issues

Sentiment score
8.6
Cisco Meraki MX offers high reliability and compatibility, with praised stability despite occasional content filtering and hardware issues.
Sentiment score
8.2
Palo Alto Networks VM-Series is highly regarded for stability, reliable performance, and consistent uptime, despite minor navigation delays.
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
Technical Presales at Vcom Technologies
I have had zero downtime at all with Cisco Meraki MX.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
I assess the stability and the reliability of Cisco Meraki MX as good, and I have experienced no downtime, crashes, or performance issues.
Network Engineer at a non-profit with 1,001-5,000 employees
Hardware is generally very stable.
Security Technical Lead at a tech services company with 11-50 employees
I have not experienced any major problems or downtime.
Senior IT Infrastructure Specialist at contemi
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
Senior Security Consultant at Netsecurity.no
 

Room For Improvement

Cisco Meraki MX faces challenges with port control, VPN connectivity, interface usability, pricing, and integration, prompting user concerns.
Palo Alto Networks VM-Series needs UI updates, better platform integration, scalability, user-friendliness, and improved documentation for broader efficiency.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Managing Director at a manufacturing company with 10,001+ employees
Data is the only path, so optimization is essential.
Chief Commercial Officer at InnovAge Home Care
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
Technical Presales at Vcom Technologies
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Cyber security consultant at L&T Technology Services
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
Security Technical Lead at a tech services company with 11-50 employees
Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers.
Sr. Network Engineer at a tech services company with 1-10 employees
 

Setup Cost

Cisco Meraki MX offers flexible licensing and high value but can involve significant initial costs and annual fees.
Palo Alto VM-Series is costly but reliable, with complex licensing; AWS Marketplace offers scalable subscription options.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
Managing Director at a manufacturing company with 10,001+ employees
The price could be reduced by around 30% to make it more comfortable.
Technical Presales at Vcom Technologies
If Cisco can make the pricing less, customers can purchase more licenses.
Presales System Engineer at Logicom Sales Inc
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
Security Technical Lead at a tech services company with 11-50 employees
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Senior IT Infrastructure Specialist at contemi
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
Head of Sales at Omgea Exim Ltd
 

Valuable Features

Cisco Meraki MX provides cloud management, SD-WAN, advanced security, and ease of use, making it ideal for scalable networks.
The VM-Series provides scalable, flexible security with advanced threat management, visibility, and integration features, enhancing network protection.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
Managing Director at a manufacturing company with 10,001+ employees
Advanced security is the second tier of Cisco Meraki MX. It brings you the main next-generation firewalling features such as URL filtering, advanced malware protection, and threat protection.
Presales System Engineer at Logicom Sales Inc
Cisco Meraki MX API makes it really easy for me to automate a lot of changes over several thousand devices.
Technology Engineer at a computer software company with 201-500 employees
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Senior Manager Technical Security at Hitachi Systems, Ltd.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
Security Technical Lead at a tech services company with 11-50 employees
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
Senior Security Consultant at Netsecurity.no
 

Categories and Ranking

Cisco Meraki MX
Ranking in Firewalls
10th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
75
Ranking in other categories
Unified Threat Management (UTM) (6th)
Palo Alto Networks VM-Series
Ranking in Firewalls
16th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Advanced Threat Protection (ATP) (18th)
 

Mindshare comparison

As of August 2026, in the Firewalls category, the mindshare of Cisco Meraki MX is 3.5%, up from 3.4% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 2.7%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Cisco Meraki MX3.5%
Palo Alto Networks VM-Series2.7%
Other93.8%
Firewalls
 

Featured Reviews

SG
Technical Presales at Vcom Technologies
Cloud-based solution simplifies network management with excellent support
There have been no issues with stability after deployment. There have been no complaints. For stability, I would suggest that Cisco Meraki MX is the most stable device from the security processor. Regarding content filtering features, we are using content filtering and malware access, along with all security features in Cisco Meraki MX9500. We have received good feedback from customers because since installing Cisco Meraki MX9500, we have not received any complaints. There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits. It is compatible with all different OEMs, and for VPN, site-to-site VPN has been configured with other firewalls as well. We are getting very good responses from customers as there have been no complaints where we have deployed Cisco Meraki MX9500.
MuhammadNadeem - PeerSpot reviewer
Sr. Network Engineer at a tech services company with 1-10 employees
Has supported urgent deployments and enabled inline threat protection but pricing and features could be more flexible
I am not using Palo Alto Networks VM-Series mostly, but based on my experience, there are some deficiencies in Palo Alto Networks VM-Series. Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers. However, for urgency and for some solutions that customers need for some of their other sites and subdivisions, we are providing the same.
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Use our free recommendation engine to learn which Firewalls solutions are best for your needs.
909,099 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Construction Company
9%
Manufacturing Company
8%
Financial Services Firm
7%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
10%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise22
Large Enterprise19
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise15
Large Enterprise24
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What is your experience regarding pricing and costs for Meraki MX?
I don't even look at the cost of Cisco Meraki MX; I let the accountants deal with that.
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the overall cost is reasonable. Azure Firewall offers a solid threat awareness, can...
What is your experience regarding pricing and costs for Palo Alto Networks VM-Series?
The pricing is more on the expensive side, but it is justified due to its functionality, reliability, and throughput, even with all features enabled. In comparison to FortiGate ( /products/fortinet...
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
No data available
 

Overview

 

Sample Customers

Hyatt, ONS
Warren Rogers Associates
Find out what your peers are saying about Cisco Meraki MX vs. Palo Alto Networks VM-Series and other solutions. Updated: August 2026.
909,099 professionals have used our research since 2012.