Cisco Secure Email and TitanHQ SpamTitan compete in the email security category, focusing on spam and advanced threat protection. While Cisco offers a comprehensive range of security features, SpamTitan provides a more user-friendly and cost-effective solution, particularly appealing to small and medium businesses.
Features: Cisco Secure Email offers Advanced Malware Protection, intelligent filtering, and sender-based reputation assessments, excelling in integration capabilities. SpamTitan features real-time threat detection, geo-blocking, and affordability, offering a good balance of security tools for SMBs.
Room for Improvement: Cisco Secure Email's complex interface and high pricing are noted as drawbacks, with suggestions for simplified user interface and better integration with third-party tools. SpamTitan's interface is considered outdated, and there is demand for more precise filtering and reduced false positive rates.
Ease of Deployment and Customer Service: Cisco Secure Email supports diverse deployment options, including on-premises, cloud, and hybrid, and is backed by robust but varying quality support. SpamTitan excels in cloud environments with straightforward setup and reliable customer service, enhancing user experience.
Pricing and ROI: Cisco Secure Email is expensive with a complex pricing model but delivers a good ROI through its extensive features. SpamTitan, significantly cheaper compared to competitors, offers substantial savings and delivers high value, particularly for smaller organizations looking for financial efficiency.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
Based on my experience, the stability of Cisco Secure Email is very strong.
TitanHQ SpamTitan's stability is impeccable.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
Its cost is bundled with other Cisco products.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
The licensing is a mess and needs sorting out.
It is rated highly because of its affordability and its great value.
It is highly effective in catching phishing and spam emails.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It covers everything through email, like antivirus, IDS, and IPS.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
Cisco Secure Email ensures email traffic security, acting as a checkpoint before emails enter environments like Office 365. It filters out spam, phishing attempts, and malicious content, scanning emails for threats. It offers both inbound and outbound email security with features like URL filtering, spam filtering, and encryption.
Cisco Secure Email functions as an email gateway in cloud, on-premise, and hybrid deployments. Offering capabilities such as Advanced Malware Protection, URL and Reputation Filtering, and real-time threat intelligence from Talos, it efficiently safeguards email traffic. Detailed logging, reporting, and quarantine management features provide robust security while being highly configurable. Its integration with SecureX and customizable rules enhance its effectiveness. Though strong in malware protection, improvements in reporting, phishing detection, user-friendliness, and integration with Office 365 are areas of focus. Scalability, cost-effectiveness, and AI-driven features are also areas where it can advance.
What are the most important features of Cisco Secure Email?Cisco Secure Email integrates effectively in sectors like finance, healthcare, and education that need stringent data protection and compliance. Financial institutions favor it for its encryption and data leak protection features ensuring secure transactions. Healthcare organizations use it to adhere to compliance requirements like HIPAA, safeguarding patient data with advanced threat detection and email security. Educational institutions rely on it for protecting student data and intellectual property from phishing and malware attacks, ensuring a secure communication environment.
TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.
TitanHQ SpamTitan Key Features:
TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:
Reviews from Real Users
“The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics
“I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.
“Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.