Cisco Secure Email and TitanHQ SpamTitan are prominent email security products competing in the market with robust features to shield against threats like spam, malware, and phishing. Cisco Secure Email has an edge with advanced threat protection capabilities, but TitanHQ SpamTitan stands out for its affordability and user-friendly interface, making it particularly appealing to small and medium-sized businesses.
Features: Cisco Secure Email is known for its protection against email threats using Advanced Malware Protection, reputation filtering, and comprehensive email security solutions. Meanwhile, TitanHQ SpamTitan is recognized for its ease of setup, customizable email filtering rules, and an intuitive interface that provides a seamless user experience. In terms of value, SpamTitan's affordability and effective basic security features make it accessible to smaller enterprises.
Room for Improvement: Cisco Secure Email could benefit from modernizing its user interface, reducing complexity for new users, and enhancing email log synchronization with reporting tools. It is also considered expensive for smaller organizations. On the other hand, SpamTitan could improve by addressing false positive rates, offering better reporting capabilities, and allowing more frequency customization of quarantine reports. Both solutions would gain from enhanced third-party integration and streamlined interfaces.
Ease of Deployment and Customer Service: Cisco Secure Email supports a broad deployment range across on-premises, public, and hybrid cloud environments, though it requires knowledgeable staff for complex configurations. Its customer support is generally well-rated despite some response time concerns. SpamTitan offers an easy deployment process, particularly in cloud and hybrid settings, requiring less expertise to manage. Its customer service is noted for being responsive and helpful, aiding in its smooth operation.
Pricing and ROI: Cisco Secure Email tends to be on the pricier end, detailed by user count and included features, presenting a significant investment for comprehensive security. Despite its costs, it can lead to savings through the prevention of breaches. SpamTitan offers competitive pricing with no hidden fees, making it an attractive option for businesses seeking robust security without high costs. Both solutions provide good ROI in terms of security effectiveness, subject to budget constraints and business size.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
Based on my experience, the stability of Cisco Secure Email is very strong.
TitanHQ SpamTitan's stability is impeccable.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
The user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use.
Its cost is bundled with other Cisco products.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
The licensing is a mess and needs sorting out.
It is rated highly because of its affordability and its great value.
It is highly effective in catching phishing and spam emails.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It covers everything through email, like antivirus, IDS, and IPS.
The most valuable features of TitanHQ SpamTitan are how effective it is and how little maintenance it requires.
| Product | Market Share (%) |
|---|---|
| Cisco Secure Email | 5.1% |
| TitanHQ SpamTitan | 1.2% |
| Other | 93.7% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 13 |
| Large Enterprise | 10 |
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.
TitanHQ SpamTitan Key Features:
TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:
Reviews from Real Users
“The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics
“I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.
“Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
