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Cisco Secure Email vs Trellix Collaboration Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Cisco Secure Email is valued for security and efficiency, though financial benefits are mixed and hard to quantify.
Sentiment score
8.0
Trellix Collaboration Security boosts ROI by reducing incidents, improving efficiency, and lowering manual workload and false positives.
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
Network & Security Lead at Net-International
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
Endpoint Security Analyst at BNP Paribas
I have seen a return on investment from using Trellix Collaboration Security as we have saved time and reduced security incidents, improving our overall effectiveness.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
7.3
Cisco Secure Email's superior customer service, marked by prompt, reliable support, is rated highly over competitors like Fortinet.
Sentiment score
6.8
Trellix Collaboration Security support is mixed; praised for knowledgeable service but criticized for inconsistent response times globally.
Regarding my interaction with the technical support of Cisco Secure Email, it was zero downtime for the mail production.
Technical Associate Network Security at Valuepoint Systems
Cisco's tech support can be hit or miss, depending on the engineer you get.
Cloud Partner & Solutions Architect at a tech vendor with 1,001-5,000 employees
The support is pretty decent, with a rating of eight out of ten.
Chief Information Security Officer at Abcl
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
Network & Security Lead at Net-International
They have dedicated email security support engineers.
Security Engineer at itsipl
Very knowledgeable engineers on the product who have addressed any questions or issues.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
 

Scalability Issues

Sentiment score
7.3
Cisco Secure Email provides flexible scalability and security enhancements, supporting large setups with positive user experiences and expansion options.
Sentiment score
8.0
Trellix Collaboration Security is highly scalable, adaptable, and efficiently manages environments, but licensing may impact scaling.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
Chief Information Security Officer at Abcl
My thoughts on the scalability level of Cisco Secure Email is nine because of the delay in making a configuration and the slowness in the console.
Technical Associate Network Security at Valuepoint Systems
Scalability benefits me by allowing for growth.
Cyber Security Engineer at a tech services company with 11-50 employees
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
Network & Security Lead at Net-International
Trellix Collaboration Security is very good when it comes to scalability, demonstrating impressive capacity for growth.
Endpoint Security Analyst at BNP Paribas
 

Stability Issues

Sentiment score
8.0
Cisco Secure Email is valued for stability and reliability, with minimal issues and efficient operation, requiring minimal maintenance.
Sentiment score
8.2
Trellix Collaboration Security offers high stability and reliability, with rare issues primarily during complex API integrations across environments.
Based on my experience, the stability of Cisco Secure Email is very strong.
Systems Engineer at a non-tech company with 51-200 employees
Sometimes, integration can be challenging, impacting its stability.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Cisco Secure Email faces complex UI, integration issues, high costs, and lacks advanced features, affecting usability and scalability.
Trellix Collaboration Security needs improved reporting, customization, interface, language support, and stronger data loss prevention capabilities.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
Chief Information Security Officer at Abcl
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
Systems Engineer at a non-tech company with 51-200 employees
It may take nearly an hour to get back to normal while configuring policies.
Technical Associate Network Security at Valuepoint Systems
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
Senior Team Leader at BMB
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Network & Security Lead at Net-International
Trellix Collaboration Security is working smoothly.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
 

Setup Cost

Cisco Secure Email is costly yet valued for features, with variable pricing based on factors like environment and user count.
Trellix Collaboration Security's pricing varies, seen as affordable by some but costly for smaller businesses, with flexible licensing options.
Its cost is bundled with other Cisco products.
Chief Information Security Officer at Abcl
The licensing is a mess and needs sorting out.
Cloud Partner & Solutions Architect at a tech vendor with 1,001-5,000 employees
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
Systems Engineer at a non-tech company with 51-200 employees
It is quite expensive and should be reconsidered.
Cyber Security Engineer at a tech services company with 11-50 employees
The setup cost was very cheap.
Network & Security Lead at Net-International
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Valuable Features

Cisco Secure Email offers advanced protection, integration, and user-friendly management, enhancing security against malware, spam, phishing, and ransomware.
Trellix Collaboration Security offers comprehensive threat prevention and management with advanced features for enhanced protection and streamlined user experience.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
Chief Information Security Officer at Abcl
It is highly effective in catching phishing and spam emails.
Systems Engineer at a non-tech company with 51-200 employees
The integration of Cisco AMP for Advanced Malware Protection with Cisco Secure Email has helped our organization's security posture.
Technical Associate Network Security at Valuepoint Systems
Trellix Email Security protects at the gateway level, while Trellix Collaboration Security ensures protection from insider users and enhances cyber resilience.
Security Engineer at itsipl
This positive impact has led to measurable outcomes, such as threats being blocked automatically that could have caused real problems, and the team feels much safer using collaboration tools now than they did before.
Technical Specialist at VDA Infosolutions Pvt. Ltd.
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Categories and Ranking

Cisco Secure Email
Ranking in Email Security
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
63
Ranking in other categories
Cisco Security Portfolio (6th)
Trellix Collaboration Security
Ranking in Email Security
11th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
Instant Communications Security and Compliance (2nd), Secure Email Gateway (SEG) (6th), AI Security (16th)
 

Mindshare comparison

As of September 2026, in the Email Security category, the mindshare of Cisco Secure Email is 4.5%, down from 5.3% compared to the previous year. The mindshare of Trellix Collaboration Security is 2.5%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Cisco Secure Email4.5%
Trellix Collaboration Security2.5%
Other93.0%
Email Security
 

Featured Reviews

KS
Technical Associate Network Security at Valuepoint Systems
Email security has protected financial data and provides clear tracking for every branch message
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP and other content filters compared to other consoles. It may have been due to on-premises, but it was much noisy at some times while configuring DLP. When we tried to configure a DLP policy, the console became much slower. In that case, we cannot see what had happened in the mail which was blocked at that time. It may take nearly an hour to get back to normal while configuring policies. That is the major issue in the product.
Jorge Abalo - PeerSpot reviewer
Endpoint Security Analyst at BNP Paribas
Endpoint protection has strengthened network control and has simplified global threat response
In my opinion, the best features Trellix Collaboration Security offers include the firewall, the on-access scan, and the ability to obtain daily signatures for the latest malware. These daily signatures, referred to as content, ensure that we are protected against the most recent malware threats recognized by other companies. Another feature I particularly enjoy is the capability to maintain different locations that can communicate with the fabric, or DXL fabric as I refer to it, allowing me to create something akin to an EDR for immediate responses to resolve issues. The DXL fabric has helped my organization by enabling communication between different locations, such as one in Europe, another in South America, and one here. This fabric communicates with a broker that interacts with the TIE servers, which maintain the reputation of files, certificates, and known signatures from various regions including Europe, South America, and Canada. When something suspicious occurs, such as a certificate appearing malicious on an application, I can easily click and indicate that I trust this file, and through the fabric, I can apply an exclusion for that application across all locations simultaneously. Other features I find valuable include the SSO integration with Trellix EPO, specifically SAML SSO, allowing people not to have to manage usernames and passwords if they already utilize an SSO service for SAML; I consider this functionality to be quite beneficial.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
10%
Manufacturing Company
9%
Comms Service Provider
7%
Construction Company
15%
Healthcare Company
12%
Comms Service Provider
12%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise27
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise17
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The areas of Cisco Secure Email that could be improved or enhanced are the slowness in the console. I don't think it was a database error or something, but we feel some slowness in configuring DLP ...
What is your primary use case for Cisco Secure Email?
We are using Cisco Secure Email to monitor the outgoing and incoming mail traffic in our financial institute. We have nearly 900 branches all over India. We have an on-premises mail server in which...
What needs improvement with FireEye Email Security?
A few areas stand out: Market coverage. The product needs to expand into markets it currently doesn't fully serve — North Africa in particular — and address the sales restrictions that exist in cer...
What is your primary use case for FireEye Email Security?
Trellix Collaboration Security is a tool used for file inspection, URL analysis, behavioral analysis, and integration with existing security tools. The product mainly serves the purpose of scanning...
What advice do you have for others considering FireEye Email Security?
Trellix Collaboration Security has seamless integration with most vendors, especially the SIEM solutions vendors, which is an advantage. There is, however, room for improvement in support services,...
 

Also Known As

Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
FireEye Email Security
 

Overview

 

Sample Customers

SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Cisco Secure Email vs. Trellix Collaboration Security and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.