

Cisco Secure Email and Trellix Collaboration Security are leading competitors in the email security product space. Cisco Secure Email is favored for its comprehensive security solutions and ease of licensing, while Trellix Collaboration Security is preferred for its advanced threat detection and integration flexibility, making it a preferred choice for dynamic threat response.
Features: Cisco Secure Email offers strong protection with anti-spam and advanced malware capabilities, enhanced by integration with Cisco Talos for real-time threat intelligence. It includes DMARC, DKIM, and content filtering, which users find beneficial for maintaining network security. Trellix provides powerful threat detection with flexible integration, incorporating features like advanced phishing protection, comprehensive threat intelligence, and highly customizable security policies.
Room for Improvement: Cisco needs to improve its user interface to be more intuitive and revamp its documentation for better cloud platform integration. There's also a request for a unified appliance for both email security and reporting. Trellix should refine its pricing structure for smaller enterprises and enhance its reporting functions along with making rule-setting more user-friendly. Both products could work on reducing complexity and improving user support.
Ease of Deployment and Customer Service: Cisco Secure Email is deployable across on-premises, cloud, and hybrid environments, with customer service often praised for efficiency but varying in quality. Trellix offers similar deployment flexibility and is liked for its consistent support turnaround times, providing reliable technical support for different environments.
Pricing and ROI: Cisco Secure Email, seen as a premium option, is considered costly yet valuable due to its robust security features, making it attractive for enterprises investing in security. Trellix is also considered pricey but offers competitive pricing for its extensive features. Both are viewed as yielding good ROI, though Cisco is linked to stability and effective protection, while Trellix's cost-efficiency is occasionally debated due to its subscription model.
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
I have seen a return on investment from using Trellix Collaboration Security as we have saved time and reduced security incidents, improving our overall effectiveness.
Regarding my interaction with the technical support of Cisco Secure Email, it was zero downtime for the mail production.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
They have dedicated email security support engineers.
Very knowledgeable engineers on the product who have addressed any questions or issues.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
My thoughts on the scalability level of Cisco Secure Email is nine because of the delay in making a configuration and the slowness in the console.
Scalability benefits me by allowing for growth.
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
Trellix Collaboration Security is very good when it comes to scalability, demonstrating impressive capacity for growth.
Based on my experience, the stability of Cisco Secure Email is very strong.
Sometimes, integration can be challenging, impacting its stability.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
It may take nearly an hour to get back to normal while configuring policies.
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Trellix Collaboration Security is working smoothly.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
It is quite expensive and should be reconsidered.
The setup cost was very cheap.
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
The integration of Cisco AMP for Advanced Malware Protection with Cisco Secure Email has helped our organization's security posture.
Trellix Email Security protects at the gateway level, while Trellix Collaboration Security ensures protection from insider users and enhances cyber resilience.
This positive impact has led to measurable outcomes, such as threats being blocked automatically that could have caused real problems, and the team feels much safer using collaboration tools now than they did before.
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
| Product | Mindshare (%) |
|---|---|
| Cisco Secure Email | 4.5% |
| Trellix Collaboration Security | 2.5% |
| Other | 93.0% |

| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 27 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 7 |
| Large Enterprise | 17 |
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
Trellix Collaboration Security enhances communication platforms with robust protective measures, utilizing threat intelligence, secure file sharing, customizable dashboards, and cloud compatibility. Its design fosters real-time threat prevention with features like deep packet inspection and automatic mail scans.
Established to secure communications, Trellix Collaboration Security employs advanced technologies like GTI threat intelligence and SSL to ensure data safety. Users benefit from real-time threat detection, streamlined cloud integration, and a responsive interface. Its functionalities include automatic email scanning, firewall and anti-spam capabilities that build a reliable security infrastructure revered for its scalability and straightforward deployment. Trellix also integrates threat intelligence tools and enhances control over security operations, encouraging efficient prevention strategies.
What are the essential features of Trellix Collaboration Security?In distinct industries like finance and healthcare, Trellix Collaboration Security plays a crucial role in ensuring email protection and secure data exchange. It helps these sectors combat threats like phishing and unauthorized access by leveraging advanced scanning methods and integrating management tools such as LDAP. Organizations value its ability to safeguard network communications and manage large-scale endpoints effectively, whether on-premise or in the cloud. The solution's customization and configuration capabilities allow tailored implementations, ensuring optimal protection across diverse operational needs.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.