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Cisco Secure Email pros and cons

Vendor: Cisco
4.2 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Cisco Secure Email offers exceptional spam controls and integrates seamlessly with existing Cisco products.
Advanced Malware Protection is highly valued for enhancing email security posture.
The threat intelligence capabilities, especially its integration with Cisco Talos, are noteworthy.
Administration of domains and custom filters is easily managed via the web interface.
Cisco Secure Email provides comprehensive protection through its inbound services and anti-phishing features.

CONS

Some clustering or high availability features are desired as the current hardware experiences complete downtime two to three times a year.
The initial setup is complex for sites with physical clusters, and support for Microsoft EDR responses on certain emails is lacking.
Advanced phishing filters and integration with EDR solutions require improvement.
Licensing and pricing structures need enhancement, with current processes being complicated and not seamless.
Reporting and logging functionalities, as well as scalability, need improvement along with support, which currently lacks sufficient hands-on knowledge.
 

Cisco Secure Email Pros review quotes

it_user2871 - PeerSpot reviewer
Network Engineer at a university with 51-200 employees
Nov 28, 2012
Cisco IronPort mail security was very helpful by blocking threats, viruses, worms and Trojans from attacking the mail accounts and user PCs.
it_user3882 - PeerSpot reviewer
IT Administrator at a tech services company with 501-1,000 employees
Jan 22, 2013
IronPort allows visibility into the problem and an easy way to pinpoint policy offenders.
it_user6381 - PeerSpot reviewer
Manager of Infrastructure at a manufacturing company with 51-200 employees
May 5, 2013
We chose Cisco Iron Port as it delivers strong email security protection and our company needed it to protect the company's email systems from spam, email viruses, .exe files, unwanted email from unwanted sender etc.
Learn what your peers think about Cisco Secure Email. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user404388 - PeerSpot reviewer
Head of Department IT Security & Network at a energy/utilities company with 1,001-5,000 employees
Mar 11, 2016
We are now protected against spam emails.
it_user817158 - PeerSpot reviewer
Senior Network Administrator at a tech services company
Feb 9, 2018
The system enables end users to manage their own whitelists/blacklists.
SM
Head System /Solution Architect at sorfert
Apr 4, 2019
Because we scan products, and there is a lot of critical data, security is very important in these cases.
reviewer1052493 - PeerSpot reviewer
Senior Email Engineer at a legal firm with 1,001-5,000 employees
Mar 31, 2019
At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage.
MM
Network Engineer at a recreational facilities/services company with 10,001+ employees
Apr 3, 2019
It integrates with Active Directory and we can limit specific users to using specific applications.
SB
System Administrator at a financial services firm with 1,001-5,000 employees
Apr 4, 2019
I can customize the configuration and policies.
RS
Network Security Consultant at a tech services company with 51-200 employees
Apr 4, 2019
It blocks bulk marketing messages, graymail, spam, and provides advanced malware protection.
 

Cisco Secure Email Cons review quotes

it_user2871 - PeerSpot reviewer
Network Engineer at a university with 51-200 employees
Nov 28, 2012
Added cost and delay to the network traffic, but performance did remain stable.
it_user3882 - PeerSpot reviewer
IT Administrator at a tech services company with 501-1,000 employees
Jan 22, 2013
It takes time to harmonize information from the email log events with higher level reporting tools.
it_user6381 - PeerSpot reviewer
Manager of Infrastructure at a manufacturing company with 51-200 employees
May 5, 2013
More than a few steps are required to apply rules and these are not essentially intuitive.
Learn what your peers think about Cisco Secure Email. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,873 professionals have used our research since 2012.
it_user404388 - PeerSpot reviewer
Head of Department IT Security & Network at a energy/utilities company with 1,001-5,000 employees
Mar 11, 2016
We use the CLI for management, but it's not very good. It's based on Java and it's very difficult to use.
it_user817158 - PeerSpot reviewer
Senior Network Administrator at a tech services company
Feb 9, 2018
The user interface could be updated.
SM
Head System /Solution Architect at sorfert
Apr 4, 2019
The initial setup was complex because I have two sites with physical clusters.
reviewer1052493 - PeerSpot reviewer
Senior Email Engineer at a legal firm with 1,001-5,000 employees
Mar 31, 2019
I would like them to add some clustering or high availability features.
MM
Network Engineer at a recreational facilities/services company with 10,001+ employees
Apr 3, 2019
The hardware is not up to the mark. Two to three times a year we have complete downtime.
SB
System Administrator at a financial services firm with 1,001-5,000 employees
Apr 4, 2019
The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI.
RS
Network Security Consultant at a tech services company with 51-200 employees
Apr 4, 2019
I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services.