Cisco Secure Email and Proofpoint Email Protection are key players in the email security market. Cisco has an advantage in feature-set value and policy customization, while Proofpoint shines with simplicity and an effective sandbox environment.
Features: Cisco Secure Email includes anti-spam and advanced malware protection, integrates with Active Directory, and offers Sender Domain Reputation to enhance threat detection. It excels with user-written policies and domain reputation. Proofpoint Email Protection is known for targeted attack prevention, spam filtering, and phishing blocking, with a user-friendly interface and a strong sandbox environment.
Room for Improvement: Cisco Secure Email needs improvements in user-friendliness, reporting, and phishing detection. Users report complex management and support issues. Proofpoint needs to address cost concerns and UI intuitiveness, with better documentation and integration capabilities. Both require enhancements in support and user training.
Ease of Deployment and Customer Service: Cisco Secure Email and Proofpoint offer deployment flexibility across hybrid, public, and on-premises environments. Cisco users enjoy stable performance but seek better training. Proofpoint is praised for its cloud approach, though it needs better integration for complex environments. Both are responsive in support, though Cisco faces occasional understanding issues with complex needs, while Proofpoint is noted for support speed in critical cases.
Pricing and ROI: Cisco Secure Email's pricing is feature-based, often deemed expensive but valuable for its protection, providing good ROI. Proofpoint is on the higher pricing side with user-based costs, delivering significant security but is seen as costly, impacting ROI perception. Cisco's pricing aligns more favorably with its feature value, whereas Proofpoint faces frequent cost concerns despite its effectiveness.
The ideal situation would be to have all these portals combined into one unified dashboard.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
If I had to decide on a solid number for the vendor support, I would say it is 8.5.
I rate customer support a three out of ten mainly because of the phishing attacks that are getting through.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
Proofpoint is scalable for multi-site organizations with thousands of users.
Proofpoint Email Protection is a scalable solution that very much fits our capacity requirements.
Based on my experience, the stability of Cisco Secure Email is very strong.
When evaluating the stability of Proofpoint Email Protection in regards to downtime, bugs, and glitches, it comes and goes in waves.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
They need to simplify the administration management of administrators and consolidate that into one place for all their products.
More security could be implemented.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Additional costs do come in, but it enhances security.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
It covers everything through email, like antivirus, IDS, and IPS.
What I appreciate about the DLP portion specifically is that it is very detailed and customizable.
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
The most beneficial feature of Proofpoint Email Protection is mostly spam filtering; it was very efficient, and we were very happy with the functionality as only relevant emails were allowed for mailboxes.
| Product | Market Share (%) |
|---|---|
| Proofpoint Email Protection | 7.9% |
| Cisco Secure Email | 5.2% |
| Other | 86.9% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 14 |
| Large Enterprise | 18 |
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
Proofpoint Email Protection provides powerful filtering against spam, phishing, and malware, leveraging effective threat detection and blocking capabilities. This solution integrates smoothly with platforms like Office 365, offering a user-friendly dashboard for seamless operations.
Proofpoint Email Protection focuses on email security, ensuring protection against phishing, malware, and spam. It includes features like URL scanning, anti-phishing, anti-virus protection, and sandboxing for comprehensive threat analysis. Its advanced analytics through TAP and TRAP, along with strong integration abilities, make it appealing for handling email threats. While scalability and ease of deployment are advantages, challenges such as integration in complex environments, the cost, and limited local support require attention. Enhancements in search functionality, email encryption, and improved phishing detection are also needed.
What are the key features of Proofpoint Email Protection?
What benefits and ROI should users look for in reviews?
Industries adopting Proofpoint Email Protection include finance, healthcare, and education sectors, which benefit from its robust email security measures. Educational institutions prioritize safe communication for staff and students, while healthcare organizations focus on protecting sensitive patient data. Financial services benefit from preventing data breaches and fraud through advanced threats management.
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