

Proofpoint Email Protection and IRONSCALES are competitors in the email security solutions category. Proofpoint holds a competitive edge with its extensive security features and advanced threat detection, while IRONSCALES shines with its automation and community-driven intelligence for rapid threat mitigation.
Features: Proofpoint offers advanced threat detection, strong anti-phishing capabilities, and comprehensive dashboards. IRONSCALES is renowned for its automation in threat response, ease of use, and a beneficial mobile app for real-time alerts.
Room for Improvement: Proofpoint can enhance its integration and search functionality. Users report a need for better handling of non-malicious payloads. IRONSCALES should work on simulation and training customization, improve feature bundling, and enhance its user interface.
Ease of Deployment and Customer Service: Proofpoint offers flexibility in deployment options, though initial setup can be complex. Despite occasional responsiveness issues, its technical support receives positive ratings. IRONSCALES features swift deployment and effective support, characterized by quick response times.
Pricing and ROI: Proofpoint's pricing is considered high but justified by strong protection and reduced phishing incidents. IRONSCALES is appreciated for its competitive pricing and cost-effectiveness, reducing manual intervention time while increasing confidence in email threat protection.
The ideal situation would be to have all these portals combined into one unified dashboard.
Customer support for IRONSCALES is outstanding.
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
Sometimes I get some really great responses and analysts, but sometimes when their cloud services have a failure, they are slow to respond and tell me about it, though they have been improving.
I rate customer support a three out of ten mainly because of the phishing attacks that are getting through.
Proofpoint is scalable for multi-site organizations with thousands of users.
Proofpoint Email Protection is a scalable solution that very much fits our capacity requirements.
When evaluating the stability of Proofpoint Email Protection in regards to downtime, bugs, and glitches, it comes and goes in waves.
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
Though this isn't problematic for our users, the content could be updated more frequently.
They need to simplify the interface to show all the products I have access to in one location.
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
More security could be implemented.
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Additional costs do come in, but it enhances security.
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
IRONSCALES excels at analyzing the intention, not just the content itself, but the sender's attempt to gain user attention.
What I appreciate about the DLP portion specifically is that it is very detailed and customizable.
I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement.
Feature-wise, what I appreciate most about Proofpoint Email Protection is that their bread and butter is their email security gateway.
| Product | Market Share (%) |
|---|---|
| Proofpoint Email Protection | 20.3% |
| IRONSCALES | 4.9% |
| Other | 74.8% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 21 |
| Midsize Enterprise | 14 |
| Large Enterprise | 18 |
IRONSCALES delivers cutting-edge AI-driven email phishing detection and prevention, seamlessly integrating with Microsoft 365 for enhanced security.
IRONSCALES, with its advanced AI capabilities, focuses on email security by detecting phishing threats, mitigating business email compromises, and preventing impersonation. Its integration with Microsoft 365 strengthens spam filters, automatically responding to suspicious emails. The platform is used globally for threat inspection, quarantine, and end-user incident reporting. Staff training is enhanced through simulated phishing campaigns, offering an extra layer of protection beyond Microsoft's spam filters. Areas for improvement include better Google Suite integration, pricing adjustments, and enhanced reporting features.
What features make IRONSCALES stand out?In finance, IRONSCALES plays an essential role in safeguarding sensitive data from phishing attacks, ensuring compliance with industry standards. Educational institutions use IRONSCALES for training faculty and students on recognizing phishing attempts, thereby enhancing overall cybersecurity awareness. IT sectors leverage its capabilities for managing complex threat landscapes.
Proofpoint Email Protection provides powerful filtering against spam, phishing, and malware, leveraging effective threat detection and blocking capabilities. This solution integrates smoothly with platforms like Office 365, offering a user-friendly dashboard for seamless operations.
Proofpoint Email Protection focuses on email security, ensuring protection against phishing, malware, and spam. It includes features like URL scanning, anti-phishing, anti-virus protection, and sandboxing for comprehensive threat analysis. Its advanced analytics through TAP and TRAP, along with strong integration abilities, make it appealing for handling email threats. While scalability and ease of deployment are advantages, challenges such as integration in complex environments, the cost, and limited local support require attention. Enhancements in search functionality, email encryption, and improved phishing detection are also needed.
What are the key features of Proofpoint Email Protection?
What benefits and ROI should users look for in reviews?
Industries adopting Proofpoint Email Protection include finance, healthcare, and education sectors, which benefit from its robust email security measures. Educational institutions prioritize safe communication for staff and students, while healthcare organizations focus on protecting sensitive patient data. Financial services benefit from preventing data breaches and fraud through advanced threats management.
We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.