

Proofpoint Email Protection and IRONSCALES compete in the email security category. IRONSCALES seems to have the upper hand in phishing detection due to its AI-driven threat remediation and a strong community threat-sharing feature, providing quick responses to emerging threats.
Features: Proofpoint Email Protection offers advanced threat detection, URL rewriting, and anti-phishing capabilities, integrating smoothly with SIEM platforms and existing security tools. IRONSCALES focuses on AI-driven phishing detection and remediation, featuring automated threat responses and a threat-sharing community for rapid risk mitigation, offering users valuable protection.
Room for Improvement: Proofpoint Email Protection could enhance integration in complex environments, improve UI/UX, and refine AI capabilities to reduce false positives. IRONSCALES could benefit from expanding its feature set into a unified solution and offering more detailed security awareness training and enhanced reporting options.
Ease of Deployment and Customer Service: Proofpoint Email Protection is flexible, offering deployment across public, hybrid, and private clouds, with varied support response times. IRONSCALES, primarily cloud-based, is praised for its user-friendly design and effective customer support, although there are some desires for advanced customization options in its UI design.
Pricing and ROI: Proofpoint Email Protection is viewed as expensive but justified by comprehensive security features that streamline operations and reduce threat triage time, providing positive ROI. IRONSCALES is seen as cost-effective, valued for reducing manual investigations and preventing disruptions, though additional licensing fees for features may increase costs.
The ideal situation would be to have all these portals combined into one unified dashboard.
After Proofpoint Email Protection, phishing has been completely eliminated, so it is working very efficiently.
Instead of individually logging into five portals, we can log into one and they all connect as if we had logged into all of them.
Customer support for IRONSCALES is outstanding.
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
Even the engineers have been helpful, and if we open a case, they get back to us right away.
We always contact them if we need support, whether it's for setting up features or technical support, which is very responsive.
Proofpoint is scalable for multi-site organizations with thousands of users.
The solution provides a graphical representation and dashboard view showing how many threats are getting blocked on a daily and monthly basis.
Proofpoint Email Protection is considered to be highly scalable, designed for large enterprises, with a cloud-based architecture that offers an enormous number of options, including multi-organization support and high-volume email handling.
If Proofpoint Email Protection has an outage, we are either not receiving emails or not blocking the right threats.
Regarding the stability and performance of Proofpoint Email Protection, I have not experienced any crashes, downtimes, or performance issues.
Proofpoint Email Protection is very stable and reliable, as it remains accessible at all times without issues, ensuring that data is available in real time.
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
Though this isn't problematic for our users, the content could be updated more frequently.
The older legacy user interface just took a little to work with, and the new unified interface, as it was able to do more and more of the functionality of the old one, the product just got easier and easier to use.
In addition to the UI improvements, I would appreciate an increase in the speed of the tasks being processed on the pod.
There are pros and cons to that, but I would suggest maintaining a good balance between security protection and operational impact.
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using.
Although it is a bit costly compared to Mimecast, Defender, and Cofense Vision, it is efficient and strong in security, so I do not mind the cost because I will not reduce my security risk.
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
IRONSCALES excels at analyzing the intention, not just the content itself, but the sender's attempt to gain user attention.
Without Proofpoint Email Protection, most of these emails would have come through, slipped through Exchange, gotten into the user's mailbox, and created a lot of trouble for the organization.
Proofpoint Email Protection has positively impacted my organization by ensuring we are not at risk of a breach through email.
TAP alerts, where Proofpoint Email Protection scans emails and sends alerts, provide the ability to review suspicious emails and validate them in a sandbox environment.
| Product | Mindshare (%) |
|---|---|
| Proofpoint Email Protection | 18.0% |
| IRONSCALES | 8.2% |
| Other | 73.8% |

| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 25 |
| Large Enterprise | 62 |
IRONSCALES delivers cutting-edge AI-driven email phishing detection and prevention, seamlessly integrating with Microsoft 365 for enhanced security.
IRONSCALES, with its advanced AI capabilities, focuses on email security by detecting phishing threats, mitigating business email compromises, and preventing impersonation. Its integration with Microsoft 365 strengthens spam filters, automatically responding to suspicious emails. The platform is used globally for threat inspection, quarantine, and end-user incident reporting. Staff training is enhanced through simulated phishing campaigns, offering an extra layer of protection beyond Microsoft's spam filters. Areas for improvement include better Google Suite integration, pricing adjustments, and enhanced reporting features.
What features make IRONSCALES stand out?In finance, IRONSCALES plays an essential role in safeguarding sensitive data from phishing attacks, ensuring compliance with industry standards. Educational institutions use IRONSCALES for training faculty and students on recognizing phishing attempts, thereby enhancing overall cybersecurity awareness. IT sectors leverage its capabilities for managing complex threat landscapes.
Proofpoint Email Protection provides powerful filtering against spam, phishing, and malware, leveraging effective threat detection and blocking capabilities. This solution integrates smoothly with platforms like Office 365, offering a user-friendly dashboard for seamless operations.
Proofpoint Email Protection focuses on email security, ensuring protection against phishing, malware, and spam. It includes features like URL scanning, anti-phishing, anti-virus protection, and sandboxing for comprehensive threat analysis. Its advanced analytics through TAP and TRAP, along with strong integration abilities, make it appealing for handling email threats. While scalability and ease of deployment are advantages, challenges such as integration in complex environments, the cost, and limited local support require attention. Enhancements in search functionality, email encryption, and improved phishing detection are also needed.
What are the key features of Proofpoint Email Protection?
What benefits and ROI should users look for in reviews?
Industries adopting Proofpoint Email Protection include finance, healthcare, and education sectors, which benefit from its robust email security measures. Educational institutions prioritize safe communication for staff and students, while healthcare organizations focus on protecting sensitive patient data. Financial services benefit from preventing data breaches and fraud through advanced threats management.
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