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Microsoft Exchange Online Protection (EOP) vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Microsoft Exchange Online Protection effectively enhances email security, productivity, and cost-efficiency compared to rivals like AppRiver and Trend.
Sentiment score
7.5
Trellix Collaboration Security improved efficiency and reduced staffing needs, despite costly training impacting ROI for some businesses.
With Trellix Collaboration Security's endpoint telemetry, policy automation, and faster threat correlation, our team spent around 25 to 35% less time on routine investigations.
Cybersecurity Engineer Lead at Johnson & Johnson
I have seen a return on investment with Trellix Collaboration Security; specifically, money was saved and fewer employees were needed because I do not need employees on different sites.
Network & Security Lead at a computer software company with 1-10 employees
I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford.
Endpoint Security Analyst at BNP Paribas
 

Customer Service

Sentiment score
6.4
Microsoft Exchange Online Protection support receives mixed reviews, with response times varying based on issue complexity and service level.
Sentiment score
6.4
Trellix Collaboration Security's support receives mixed reviews, with premium options praised; concerns exist about global support efficiency.
If I had to rate the support I received on a scale of ten, I would give it a ten because he went way beyond what was expected for me.
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Microsoft offers excellent 24/7 support.
System Administrator at Shubham housing finance
My team is able to get the help they need when necessary.
General Manager at Ambient iT
My contract of support at Santander and BNP was a platinum support level, and with that, we really had a good experience.
Cybersecurity Engineer Lead at Johnson & Johnson
My experience with the Indian support team was not as satisfactory since they did not provide adequate support to rectify issues.
Network & Security Lead at a computer software company with 1-10 employees
The support isn't bad, but there is room for improvement in response time.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
7.6
Microsoft Exchange Online Protection efficiently scales from small businesses to large enterprises, offering seamless cloud migration and regular updates.
Sentiment score
7.9
Trellix Collaboration Security is scalable and integrates well, though licensing can be challenging for growing organizations.
Scalability benefits me by allowing for growth.
Cyber Security Engineer at a tech services company with 11-50 employees
The console is strong and can be used for a large quantity of machines without slowing down.
Cybersecurity Engineer Lead at Johnson & Johnson
Trellix Collaboration Security scalability allows me to use sensors on-cloud, on-premises, inside premises, and in a hybrid environment.
Network & Security Lead at a computer software company with 1-10 employees
 

Stability Issues

Sentiment score
7.7
Microsoft Exchange Online Protection is reliable and stable, with rare security incidents, benefiting from good maintenance and occasional third-party support.
Sentiment score
8.1
Trellix Collaboration Security is generally stable and reliable, though some face integration challenges affecting performance.
Sometimes, integration can be challenging, impacting its stability.
Cyber Security Engineer at a tech services company with 11-50 employees
 

Room For Improvement

Microsoft Exchange Online Protection needs improved flexibility, security, user experience, intuitive interface, pricing, support, and integration with other platforms.
Trellix Collaboration Security needs improved reporting, spam detection, integration, customization, and virus/spam features, addressing performance and language support issues.
Improving the search process by allowing searches with different types of parameters and facilitating searches within emails would be advantageous.
General Manager at Ambient iT
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement.
Director at a tech services company with 11-50 employees
From an end-user point of view, I am quite happy with Microsoft Exchange Online Protection (EOP) because my favorite feature is the ease with which I can identify if an email is a phishing email or spam email.
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
Senior Team Leader at BMB
To improve vulnerabilities, Trellix can use an automation process to check if the system is vulnerable.
Network & Security Lead at a computer software company with 1-10 employees
Trellix Collaboration Security can be improved by making the reporting and analysis tools more detailed.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Setup Cost

Microsoft Exchange Online Protection pricing is seen as generally high, but justified by security features and Microsoft's reputation.
Trellix Collaboration Security is costly yet valued for multi-year licensing, challenging smaller businesses despite reasonable setup costs.
The pricing is reasonable.
General Manager at Ambient iT
Microsoft Exchange is more expensive compared to other services like Gmail.
System Administrator at Shubham housing finance
I find the price of Microsoft Exchange Online Protection (EOP) to be fairly reasonable, and I have no problems with it.
Director at a tech services company with 11-50 employees
It is quite expensive and should be reconsidered.
Cyber Security Engineer at a tech services company with 11-50 employees
The setup cost was very cheap.
Network & Security Lead at a computer software company with 1-10 employees
My experience with pricing, setup cost, and licensing for Trellix Collaboration Security is that pricing and setup were reasonable and licensing was straightforward.
Sr Network & System Engineer at a tech services company with 11-50 employees
 

Valuable Features

Microsoft Exchange Online Protection offers robust security features including anti-spam, anti-phishing, malware protection, scalability, and seamless Windows integration.
Trellix Collaboration Security offers easy integration, advanced threat detection, auto-remediation, and customizable dashboards, enhancing overall security and collaboration.
We've benefited from the anti-phishing features of Microsoft Exchange Online Protection (EOP), as it has been quite accurate and has eliminated most of our phishing emails, making it really impressive.
Director at a tech services company with 11-50 employees
The security features provided by Microsoft are robust.
General Manager at Ambient iT
It offers more features and better security, making it the best option for corporate environments.
System Administrator at Shubham housing finance
Another feature I believe is very important is the real-time response capability. It is possible to collect artifacts, run scripts, kill processes, and isolate machines all without leaving the interface.
Cybersecurity Engineer Lead at Johnson & Johnson
One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching.
Cyber Security Engineer at a tech services company with 11-50 employees
The entire system is stable and delivers what the customer needs.
Senior Team Leader at BMB
 

Categories and Ranking

Microsoft Exchange Online P...
Ranking in Email Security
7th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
Anti-Malware Tools (12th)
Trellix Collaboration Security
Ranking in Email Security
11th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Instant Communications Security and Compliance (2nd), Secure Email Gateway (SEG) (6th), AI Security (9th)
 

Mindshare comparison

As of January 2026, in the Email Security category, the mindshare of Microsoft Exchange Online Protection (EOP) is 4.4%, down from 7.4% compared to the previous year. The mindshare of Trellix Collaboration Security is 2.0%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Microsoft Exchange Online Protection (EOP)4.4%
Trellix Collaboration Security2.0%
Other93.6%
Email Security
 

Featured Reviews

NancyHartman - PeerSpot reviewer
Business Process Manager/ Educational Technologist at a educational organization with 1,001-5,000 employees
Layered email security has protected sensitive research and still flags phishing in real time
The valuable features of Microsoft Exchange Online Protection (EOP) include providing an additional layer of protection, as it builds on the basic Exchange level of security that allows us to get our work done. Another feature I appreciate is the ability to question things, as our Exchange server allows us to identify in real-time if an email is a phishing email or spam email. It really helps us identify risks, especially through our external exchanges via email or through our cloud-based platforms. Our Exchange system blocks any embedded AI from all our applications and products, so we cannot use embedded AI in our daily work from our official laptops because we have secure information. The system is quite locked down.
Felipe Antoniazzi - PeerSpot reviewer
Cybersecurity Engineer Lead at Johnson & Johnson
Real-time threat response has boosted detection accuracy and reduces manual investigation work
I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating systems, it was necessary to create different plans and different actions to implement the product.One thing I really do not prefer in Trellix Collaboration Security is not related to the console. I am a McAfee fan since the McAfee tool, and I find the console of Trellix Collaboration Security to be very user-friendly and easy to use. However, I do not know if it is related to the architecture of the product. Of course, we have modern threats based on behaviors and zero days. We have today CrowdStrike and SentinelOne, where we have better results based on threats and behavior, where it is possible to create a simulation environment based on the file detected and based on it, confirm if it really is malicious or not. In general, I believe Trellix Collaboration Security improved the console based on the last console of McAfee, but I think it is possible to improve more. It really is a good product, but in my view, it needs to improve detection based on behaviors. Regarding automations, I have implemented Trellix Collaboration Security here at Johnson & Johnson, and I implemented it in the same situation at Santander Bank and BNP Paribas Bank, where I created automations to export data for different metrics, including malicious detections, compliance, baselines, scans, last scans based on the seven days, and checking of patterns. I export everything to CSV files. Based on that, I create Power BI dashboards, and in these Power BI dashboards, I have a more executive view for different metrics to provide to myself, my manager, or director to create an executive view based on it. Another important point we use here at Johnson & Johnson and other companies is a data hub or a SIEM solution, such as Elastic or ArcSight, where we select some logs to be sent and use it to build reports and metrics.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
Manufacturing Company
17%
Healthcare Company
13%
Comms Service Provider
12%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
The user interface of Microsoft Exchange Online Protection (EOP) has room for improvement, as at times it doesn't make sense where to go to access certain features.
What is your primary use case for Microsoft Exchange Online Protection?
My use case for Microsoft Exchange Online Protection (EOP) is basically to protect ourselves from phishing emails and to improve our email security.
What do you like most about FireEye Email Security?
One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment.
What needs improvement with FireEye Email Security?
I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating sys...
What is your primary use case for FireEye Email Security?
In my field, I have been in the information security area for 17 years, and I am currently working in my position for a year and a half.I have worked with Trellix Collaboration Security for several...
 

Also Known As

Microsoft EOP, MS Exchange Online Protection
FireEye Email Security
 

Overview

 

Sample Customers

Information Not Available
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trellix Collaboration Security and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.