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Symantec Messaging Gateway vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
9th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Trellix Collaboration Security
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Email Security (18th), Instant Communications Security and Compliance (4th)
 

Mindshare comparison

As of October 2025, in the Secure Email Gateway (SEG) category, the mindshare of Symantec Messaging Gateway is 2.6%, up from 2.5% compared to the previous year. The mindshare of Trellix Collaboration Security is 2.2%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Trellix Collaboration Security2.2%
Symantec Messaging Gateway2.6%
Other95.2%
Secure Email Gateway (SEG)
 

Featured Reviews

Dennis O'Reilly - PeerSpot reviewer
The product provides good content filtering options, but the false positive submissions must be improved
The tool is very stable. I rate the stability a seven out of ten. It's an on-premise application that runs on a virtual machine. It has dependencies on the hypervisor host that we're running it on. If it's not configured, the application can be influenced by it. Sometimes, there is a service stop error while the service is still running. Sometimes, the service just stops. Some policies do not act the way that we intend them to respond.
BernardLugalia - PeerSpot reviewer
Provides strong data protection with virtual patching and vulnerability assessments
I primarily use it to monitor database access, particularly in banking and similar environments. It ensures that IT personnel and others do not create unauthorized accounts or users. Collaboration security assists in tracking database access and alerts in case of suspicious activity One of the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Symantec’s spyware and malware signature database is very good compared to other products."
"The cloud-based interface is very user-friendly."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"The solution is "set and forget". You pay for it and everything is done for you."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"The anti-malware and spam features are valuable."
"The feature that I like the best is the fingerprinting concept."
"One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment."
"One of the most valuable features is the protection against vulnerabilities, particularly through virtual patching."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"FireEye is good for malware depicting and security."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"The product protects my email."
"We can control this solution from the cloud and are able to access it from wherever we are."
"The initial setup is simple."
 

Cons

"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"They really need to create a good package that competes with Microsoft."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"The solution takes up a lot of memory."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"It could be more scalable."
"Sometimes the solution picks up false positive for viruses during scans."
"The custom tailoring is limited."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"The spam detection feature could be better."
"FireEye needs single sign-on. They say it's on their roadmap. They should also implement support for Microsoft Authenticator app for 2FA."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"If they want to be the primary or best solution, they need to have better email management features."
"The solution must provide features to scan QR codes for threats."
 

Pricing and Cost Advice

"They're a little costly compared to Microsoft."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"A subscription for technical support costs extra."
"Symantec Messaging Gateway’s pricing is very cheap."
"For 150 users, we pay INR 1,60,000."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"The solution requires a license to be purchased for every user."
"The licensing is on a yearly basis."
"I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs."
"The cost is very high."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
15%
Government
8%
Manufacturing Company
6%
Manufacturing Company
18%
Computer Software Company
10%
Comms Service Provider
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise4
Large Enterprise5
 

Questions from the Community

What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
What do you like most about FireEye Email Security?
One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment.
What needs improvement with FireEye Email Security?
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
What is your primary use case for FireEye Email Security?
I have worked on Email Security ( /categories/email-security ) both on-premises and in the cloud, Web Security, and also on MDR, which is called HX endpoint security for Trellix Collaboration Secur...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
FireEye Email Security
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Symantec Messaging Gateway vs. Trellix Collaboration Security and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.