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Symantec Messaging Gateway vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
12th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Trellix Collaboration Security
Ranking in Secure Email Gateway (SEG)
6th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Email Security (11th), Instant Communications Security and Compliance (2nd), AI Security (9th)
 

Mindshare comparison

As of January 2026, in the Secure Email Gateway (SEG) category, the mindshare of Symantec Messaging Gateway is 2.5%, down from 3.0% compared to the previous year. The mindshare of Trellix Collaboration Security is 2.1%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Trellix Collaboration Security2.1%
Symantec Messaging Gateway2.5%
Other95.4%
Secure Email Gateway (SEG)
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
Felipe Antoniazzi - PeerSpot reviewer
Cybersecurity Engineer Lead at Johnson & Johnson
Real-time threat response has boosted detection accuracy and reduces manual investigation work
I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating systems, it was necessary to create different plans and different actions to implement the product.One thing I really do not prefer in Trellix Collaboration Security is not related to the console. I am a McAfee fan since the McAfee tool, and I find the console of Trellix Collaboration Security to be very user-friendly and easy to use. However, I do not know if it is related to the architecture of the product. Of course, we have modern threats based on behaviors and zero days. We have today CrowdStrike and SentinelOne, where we have better results based on threats and behavior, where it is possible to create a simulation environment based on the file detected and based on it, confirm if it really is malicious or not. In general, I believe Trellix Collaboration Security improved the console based on the last console of McAfee, but I think it is possible to improve more. It really is a good product, but in my view, it needs to improve detection based on behaviors. Regarding automations, I have implemented Trellix Collaboration Security here at Johnson & Johnson, and I implemented it in the same situation at Santander Bank and BNP Paribas Bank, where I created automations to export data for different metrics, including malicious detections, compliance, baselines, scans, last scans based on the seven days, and checking of patterns. I export everything to CSV files. Based on that, I create Power BI dashboards, and in these Power BI dashboards, I have a more executive view for different metrics to provide to myself, my manager, or director to create an executive view based on it. Another important point we use here at Johnson & Johnson and other companies is a data hub or a SIEM solution, such as Elastic or ArcSight, where we select some logs to be sent and use it to build reports and metrics.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Symantec’s spyware and malware signature database is very good compared to other products."
"The solution is "set and forget". You pay for it and everything is done for you."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The cloud-based interface is very user-friendly."
"The anti-malware and spam features are valuable."
"The solution is excellent at blocking spam."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"I rely on Trellix Collaboration Security because the sensors are highly reliable and high-performance sensors that can handle traffic efficiently."
"Trellix Collaboration Security has positively impacted my organization by improving security, making teamwork more effective, and ensuring collaboration has become smoother."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"Before installing, consider potential challenges with system performance, especially when integrating multiple tools, which could slow down performance."
 

Cons

"Sometimes the solution picks up false positive for viruses during scans."
"They really need to create a good package that competes with Microsoft."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"The false positive submissions must be improved."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"The solution needs better support."
"It really is a good product, but in my view, it needs to improve detection based on behaviors."
"I would like to see this solution become more flexible."
"The custom tailoring is limited."
"I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford."
"If they want to be the primary or best solution, they need to have better email management features."
"There is a need for improved integration with totally different products, such as a rapid server."
"In general, our company should make the tool more robust to protect our systems."
 

Pricing and Cost Advice

"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"They're a little costly compared to Microsoft."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"A subscription for technical support costs extra."
"Symantec Messaging Gateway’s pricing is very cheap."
"For 150 users, we pay INR 1,60,000."
"The solution requires a license to be purchased for every user."
"The cost is very high."
"I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs."
"The licensing is on a yearly basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
Manufacturing Company
17%
Healthcare Company
13%
Comms Service Provider
12%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

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What do you like most about FireEye Email Security?
One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment.
What needs improvement with FireEye Email Security?
I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating sys...
What is your primary use case for FireEye Email Security?
In my field, I have been in the information security area for 17 years, and I am currently working in my position for a year and a half.I have worked with Trellix Collaboration Security for several...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
FireEye Email Security
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Symantec Messaging Gateway vs. Trellix Collaboration Security and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.