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Symantec Messaging Gateway vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
12th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Trellix Collaboration Security
Ranking in Secure Email Gateway (SEG)
7th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
21
Ranking in other categories
Email Security (11th), Instant Communications Security and Compliance (2nd), AI Security (13th)
 

Mindshare comparison

As of June 2026, in the Secure Email Gateway (SEG) category, the mindshare of Symantec Messaging Gateway is 2.7%, up from 2.5% compared to the previous year. The mindshare of Trellix Collaboration Security is 4.8%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Trellix Collaboration Security4.8%
Symantec Messaging Gateway2.7%
Other92.5%
Secure Email Gateway (SEG)
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
Felipe Antoniazzi - PeerSpot reviewer
Cyber Security Lead at Johnson and Johnson
Real-time threat response has boosted detection accuracy and reduces manual investigation work
I have had challenges in the past with Trellix Collaboration Security for implementation because of issues related to compatibility. Since we worked in a global company with different operating systems, it was necessary to create different plans and different actions to implement the product.One thing I really do not prefer in Trellix Collaboration Security is not related to the console. I am a McAfee fan since the McAfee tool, and I find the console of Trellix Collaboration Security to be very user-friendly and easy to use. However, I do not know if it is related to the architecture of the product. Of course, we have modern threats based on behaviors and zero days. We have today CrowdStrike and SentinelOne, where we have better results based on threats and behavior, where it is possible to create a simulation environment based on the file detected and based on it, confirm if it really is malicious or not. In general, I believe Trellix Collaboration Security improved the console based on the last console of McAfee, but I think it is possible to improve more. It really is a good product, but in my view, it needs to improve detection based on behaviors. Regarding automations, I have implemented Trellix Collaboration Security here at Johnson & Johnson, and I implemented it in the same situation at Santander Bank and BNP Paribas Bank, where I created automations to export data for different metrics, including malicious detections, compliance, baselines, scans, last scans based on the seven days, and checking of patterns. I export everything to CSV files. Based on that, I create Power BI dashboards, and in these Power BI dashboards, I have a more executive view for different metrics to provide to myself, my manager, or director to create an executive view based on it. Another important point we use here at Johnson & Johnson and other companies is a data hub or a SIEM solution, such as Elastic or ArcSight, where we select some logs to be sent and use it to build reports and metrics.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is "set and forget". You pay for it and everything is done for you."
"Symantec Messaging Gateway is stable and scalable."
"The solution is a leader in anti-spam email products and you can block 99% of spam emails, making it very effective with great performance."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"The anti-malware and spam features are valuable."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"The solution is excellent at blocking spam."
"The stability is good; it's not buggy or glitchy, it works well, the performance is good, and they kept up with security patches."
"In my experience, the best features related to Trellix Collaboration Security concern the protection against threats."
"FireEye ETP has blocked several campaigns that lead to the post compromise deployment of ransomware, Obfuscated Outlook Phishing impersonation, Attachment based Phishing."
"A specific example of how I have used Trellix Collaboration Security in my consulting work is in my current work environment, where I manage over 130,000 endpoints, allowing me to protect each endpoint with a firewall, which makes a significant difference because the entire network is not protected by a network firewall alone."
"The initial setup is simple."
"I rely on Trellix Collaboration Security because the sensors are highly reliable and high-performance sensors that can handle traffic efficiently."
"FireEye Email Security is easy to use."
"I like FireEye's filtering, spam digests, and its advanced threat review of email flow. It also has a broad range of riskware rules you can deploy."
"Many similar solutions don't normally protect clients from malware, but FireEye does a very good job of protecting systems."
 

Cons

"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"It could be more scalable."
"Sometimes the solution picks up false positive for viruses during scans."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"Recently, I've had some problems regarding their support. The tech was acquired by Broadcom, and since then, the support part is very bad."
"Support could be better. What's also lacking when you compare it with Proofpoint and other threat protection solutions is that it does the basic stuff, but we need more advanced threat handling."
"This product would benefit from better integration with Symantec Endpoint Protection."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"In general, our company should make the tool more robust to protect our systems."
"I observe that the return on investment is hindered by the lack of adequate training opportunities, with Trellix's own training being quite costly, ranging from 2,000 to 4,000 dollars, which many small or medium-sized businesses cannot afford."
"The spam detection feature could be better."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"It really is a good product, but in my view, it needs to improve detection based on behaviors."
"I chose a nine out of ten because some improvements are required, especially concerning East-West traffic or zero-day vulnerabilities."
"Trellix Collaboration Security can be improved by making the reporting and analysis tools more detailed."
 

Pricing and Cost Advice

"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"Symantec Messaging Gateway’s pricing is very cheap."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"For 150 users, we pay INR 1,60,000."
"They're a little costly compared to Microsoft."
"A subscription for technical support costs extra."
"The solution requires a license to be purchased for every user."
"The cost is very high."
"The licensing is on a yearly basis."
"I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
11%
Marketing Services Firm
6%
Government
6%
Manufacturing Company
14%
Construction Company
13%
Healthcare Company
13%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

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Earn 20 points
What needs improvement with FireEye Email Security?
I believe no improvements are needed for Trellix Collaboration Security as we are already using more tools from Trellix. I don't think any improvements are necessary or there are features missing i...
What is your primary use case for FireEye Email Security?
My main use case for Trellix Collaboration Security is to protect our platforms like Slack, Microsoft Teams, Google Workspace, Drive, OneDrive, and Google Drive. With the help of Trellix Collaborat...
What advice do you have for others considering FireEye Email Security?
My advice for others looking into using Trellix Collaboration Security is to prevent insider threat vectors because a colleague may unknowingly share infected files. You need to be vigilant and ens...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
FireEye Email Security
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Symantec Messaging Gateway vs. Trellix Collaboration Security and other solutions. Updated: April 2026.
900,747 professionals have used our research since 2012.