Try our new research platform with insights from 80,000+ expert users

Symantec Messaging Gateway vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Trellix Collaboration Security
Ranking in Secure Email Gateway (SEG)
8th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Email Security (19th)
 

Mindshare comparison

As of April 2025, in the Secure Email Gateway (SEG) category, the mindshare of Symantec Messaging Gateway is 5.0%, up from 4.9% compared to the previous year. The mindshare of Trellix Collaboration Security is 5.6%, down from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG)
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
Amey Darekar - PeerSpot reviewer
Has an easy implementation phase to deal with for users
I primarily use the product in our daily security operations since it is implemented in all of our company's systems and is used in our environment. Normally, email security tools like FireEye or Trellix help to protect ourselves from spam, malware, and other email-oriented threats. The tool is used extensively in our company's environment. It is more like a collaboration email security that is used in our company. Whether my company plans to increase the number of users of the product or not is something that depends on the growth of the organization. I recommend the product to those who plan to use it. The product is stable and reliable, considering the results my company gets out of it. When it comes to Trellix or FireEye Endpoint Security (HX), the tools offer antivirus as well as the modern real-time security feature, which is used to automate the detection and protection of the endpoints against all the security threats that are currently there in the industry. I don't see any challenges with the integration part of the product, but since a different team manages it, I don't have visibility into it. In terms of the value offered by the product, the solution does help our company protect data and the complete infrastructure. I rate the tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The solution is "set and forget". You pay for it and everything is done for you."
"The setup is pretty simple."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The feature that I like the best is the fingerprinting concept."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"The most valuable feature of the solution is the content filtering policies because the solution offers huge options for configuration, such as hardware manipulation, et cetera, and the dictionaries make the work easier."
"Symantec is a secure product."
"The product protects my email."
"The auto-remediation feature is valuable."
"The solution's most valuable feature is its simplicity. It's very user-friendly."
"Trellix Collaboration Security is valued for being a stable and comprehensive solution that fulfills customer needs."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"FireEye Email Security is easy to use."
"FireEye is good for malware depicting and security."
 

Cons

"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"Messaging Gateway's advanced malware detection could be improved."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"I would like to see this solution become more flexible."
"I would rate them as a 1.5. The new hub created in India is not good."
"In general, our company should make the tool more robust to protect our systems."
"The spam detection feature could be better."
"If they want to be the primary or best solution, they need to have better email management features."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"The reporting aspect of the solution needs improvement."
"The solution needs better support."
 

Pricing and Cost Advice

"They're a little costly compared to Microsoft."
"Symantec Messaging Gateway’s pricing is very cheap."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"A subscription for technical support costs extra."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"For 150 users, we pay INR 1,60,000."
"The cost is very high."
"The licensing is on a yearly basis."
"I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs."
"The solution requires a license to be purchased for every user."
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
845,040 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
19%
Government
9%
Manufacturing Company
5%
Manufacturing Company
15%
Financial Services Firm
13%
Computer Software Company
12%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
What do you like most about FireEye Email Security?
One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment.
What needs improvement with FireEye Email Security?
There is a need for improved integration with totally different products, such as a rapid server. This is currently challenging since the management console becomes overloaded with logs, which comp...
What is your primary use case for FireEye Email Security?
I primarily use it to monitor database access, particularly in banking and similar environments. It ensures that IT personnel and others do not create unauthorized accounts or users. Collaboration ...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
FireEye Email Security
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Symantec Messaging Gateway vs. Trellix Collaboration Security and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.