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Symantec Messaging Gateway vs Trellix Collaboration Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Trellix Collaboration Security
Ranking in Secure Email Gateway (SEG)
9th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
Email Security (19th), Instant Communications Security and Compliance (7th)
 

Mindshare comparison

As of May 2025, in the Secure Email Gateway (SEG) category, the mindshare of Symantec Messaging Gateway is 2.7%, up from 1.8% compared to the previous year. The mindshare of Trellix Collaboration Security is 2.4%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG)
 

Featured Reviews

Girish Vijay - PeerSpot reviewer
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.
Amey Darekar - PeerSpot reviewer
Has an easy implementation phase to deal with for users
I primarily use the product in our daily security operations since it is implemented in all of our company's systems and is used in our environment. Normally, email security tools like FireEye or Trellix help to protect ourselves from spam, malware, and other email-oriented threats. The tool is used extensively in our company's environment. It is more like a collaboration email security that is used in our company. Whether my company plans to increase the number of users of the product or not is something that depends on the growth of the organization. I recommend the product to those who plan to use it. The product is stable and reliable, considering the results my company gets out of it. When it comes to Trellix or FireEye Endpoint Security (HX), the tools offer antivirus as well as the modern real-time security feature, which is used to automate the detection and protection of the endpoints against all the security threats that are currently there in the industry. I don't see any challenges with the integration part of the product, but since a different team manages it, I don't have visibility into it. In terms of the value offered by the product, the solution does help our company protect data and the complete infrastructure. I rate the tool a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has very good capabilities for managing malware."
"The setup is pretty simple."
"The solution is "set and forget". You pay for it and everything is done for you."
"The cloud-based interface is very user-friendly."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"Symantec is a secure product."
"The anti-malware and spam features are valuable."
"Messaging Gateway is stable."
"We can control this solution from the cloud and are able to access it from wherever we are."
"FireEye Email Security is easy to use."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"Trellix Collaboration Security is valued for being a stable and comprehensive solution that fulfills customer needs."
"Before installing, consider potential challenges with system performance, especially when integrating multiple tools, which could slow down performance."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"The auto-remediation feature is valuable."
"FireEye is good for malware depicting and security."
 

Cons

"The false positive submissions must be improved."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
"This product would benefit from better integration with Symantec Endpoint Protection."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."
"Messaging Gateway's advanced malware detection could be improved."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"There is a need for improved integration with totally different products, such as a rapid server."
"The spam detection feature could be better."
"The reporting aspect of the solution needs improvement."
"I would like to see this solution become more flexible."
"In general, our company should make the tool more robust to protect our systems."
"The solution must provide features to scan QR codes for threats."
"FireEye needs single sign-on. They say it's on their roadmap. They should also implement support for Microsoft Authenticator app for 2FA."
"If they want to be the primary or best solution, they need to have better email management features."
 

Pricing and Cost Advice

"For 150 users, we pay INR 1,60,000."
"Symantec Messaging Gateway’s pricing is very cheap."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
"They're a little costly compared to Microsoft."
"A subscription for technical support costs extra."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"I rate the product price as nine out of ten, where ten is the most expensive, and one is the cheapest. There is no need to pay any extra charges apart from the licensing costs."
"The solution requires a license to be purchased for every user."
"The cost is very high."
"The licensing is on a yearly basis."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
20%
Government
8%
Manufacturing Company
6%
Manufacturing Company
16%
Computer Software Company
14%
Financial Services Firm
11%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Symantec Messaging Gateway?
The solution takes up a lot of memory. The system becomes slow. The performance must be improved.
What is your primary use case for Symantec Messaging Gateway?
We use the solution to secure our data and emails.
What do you like most about FireEye Email Security?
One of the valuable features of the product stems from the fact that it is easy to implement the tool in our environment.
What needs improvement with FireEye Email Security?
I would like to see the addition of email digital protection features, such as anti-spam and antivirus, not just sandboxing, in the on-premises solution.
What is your primary use case for FireEye Email Security?
I have worked on Email Security ( /categories/email-security ) both on-premises and in the cloud, Web Security, and also on MDR, which is called HX endpoint security for Trellix Collaboration Secur...
 

Also Known As

Symantec.cloud, Symantec Email Security.cloud
FireEye Email Security
 

Overview

 

Sample Customers

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Northshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Find out what your peers are saying about Symantec Messaging Gateway vs. Trellix Collaboration Security and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.