No more typing reviews! Try our Samantha, our new voice AI agent.

Barracuda Email Security Gateway vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Ranking in Secure Email Gateway (SEG)
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (2nd)
Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
12th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Secure Email Gateway (SEG) category, the mindshare of Barracuda Email Security Gateway is 9.6%, up from 6.2% compared to the previous year. The mindshare of Symantec Messaging Gateway is 2.8%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Barracuda Email Security Gateway9.6%
Symantec Messaging Gateway2.8%
Other87.6%
Secure Email Gateway (SEG)
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We find the email security to be valuable."
"It is very simple to whitelist addresses."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"The solution's anti-spam features are its most valuable aspect."
"I like Barracuda's cloud sandbox feature."
"The most valuable feature is the Antispam services, which are the basic services of a spam device."
"This solution has helped to significantly reduce the amount of junk email that we receive."
"The feature that sets Barracuda apart from other solutions is the Office 365 cloud-to-cloud backup."
"The cloud-based interface is very user-friendly."
"Symantec Messaging Gateway is stable and scalable."
"The main thing that I appreciate about this product is that the database of spam, malware, and ransomware is very large."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."
"The solution is a leader in anti-spam email products and you can block 99% of spam emails, making it very effective with great performance."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"I've been using Messaging Gateway for ten years."
 

Cons

"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"There is room for improvement in the speed of the interface, specifically the cloud interface, is a bit slow."
"There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth."
"The user interface needs to be more responsive."
"Barracuda Email Security Gateway can improve email detection. We have some emails that are bypassing the threat scanning and there are some impersonation emails passing through."
"Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com; therefore, only these domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway, whereas if you allow the IP address, then any of the domains' emails will be relayed through Barracuda Email Security Gateway; that is the drawback that I have observed, so Barracuda should work on this."
"I have noticed that it takes a little time to get familiar with after deploying and some tweaks need to be done as things come up."
"The service best suited for small to medium-sized enterprises, not large enterprise companies."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"In a later release, it would be nice if the messaging gateway supported the cluster feature."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"The product must improve the user dashboards."
"Sometimes the solution picks up false positive for viruses during scans."
 

Pricing and Cost Advice

"Compared to other products, this solution is quite affordable."
"The solution is priced low. We have received a good price discount here in Sri Lanka. There are additional licenses we have to purchase a license for the ATP."
"It is an expensive solution and I would rate it 5 out of 10."
"We find the solution's pricing okay."
"The pricing for the product is fine."
"As far as advanced email security systems, this product is mid-range on the pricing scale."
"We are using the trial version right now, and before purchasing the license, we need to solve some of the issues that we are facing. We need a proper solution for our email, and then we will look into pricing. We have a vendor for licensing."
"Barracuda Email Security Gateway is an affordable solution that caters to small, midsize, and high-end businesses with great revenue."
"Symantec Messaging Gateway’s pricing is very cheap."
"They're a little costly compared to Microsoft."
"A subscription for technical support costs extra."
"For 150 users, we pay INR 1,60,000."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Construction Company
8%
Outsourcing Company
7%
Construction Company
16%
Financial Services Firm
16%
Outsourcing Company
11%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise12
Large Enterprise13
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
Compared to the features and stability, Barracuda Email Security Gateway is affordable in terms of pricing, setup cost, and licensing.
What needs improvement with Barracuda Sentinel?
On technical aspects, I think Barracuda needs to provide a fast response to any vulnerability on the system and enhance Barracuda support. Customer support for Barracuda Email Security Gateway need...
What is your primary use case for Barracuda Sentinel?
My main use case for Barracuda Email Security Gateway is to protect our email and our email users, protecting our business from most of the sophisticated attacks like phishing attacks and spam. We ...
Ask a question
Earn 20 points
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Barracuda Email Security Gateway vs. Symantec Messaging Gateway and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.