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Barracuda Email Security Gateway vs Symantec Messaging Gateway comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Ranking in Secure Email Gateway (SEG)
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (3rd)
Symantec Messaging Gateway
Ranking in Secure Email Gateway (SEG)
12th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Secure Email Gateway (SEG) category, the mindshare of Barracuda Email Security Gateway is 9.0%, up from 6.8% compared to the previous year. The mindshare of Symantec Messaging Gateway is 2.3%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Barracuda Email Security Gateway9.0%
Symantec Messaging Gateway2.3%
Other88.7%
Secure Email Gateway (SEG)
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
Girish Vijay - PeerSpot reviewer
Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.
A stable and reasonably priced solution that performs well and has a very good malware database
Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One advantage is its immediate deployment capability. So the fast speed to deploy is a big plus point."
"The solution is scalable."
"It is a very stable solution."
"The complete filtering feature for all of the emails is valuable for us, as there are lots of attacks that come to our network through emails and it does a good job of blocking them."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"The most valuable feature of the Barracuda Email Security Gateway is the cloud ATP functionality not available on the on-premise version. Most of the zero-day attacks can be mitigated with ATP. Additionally, the reporting functionality is good."
"Customer support is the solution's strongest point."
"Before this solution, we didn't have any separate feature for protecting our emails. We used to only have a firewall but now we have email security. It has a graphical interface and we can see the log every time. We can see that the performance is fine."
"The solution is excellent at blocking spam."
"Symantec’s spyware and malware signature database is very good compared to other products."
"The cloud-based interface is very user-friendly."
"The setup is pretty simple."
"Symantec Messaging Gateway has a huge knowledge base about phishing, spamming, spoofing, etc."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"I like that it's simple and easy to configure, deploy, and manage. The reporting function has all the features we're looking for, and we are fine with that."
"The solution is "set and forget". You pay for it and everything is done for you."
 

Cons

"Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
"The downsides of the solution stem from the fact that it is an expensive product, and one may see too many false positives when using it, making them both areas where improvements are required."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"The reporting can be improved."
"False positives have given us issues."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address; we selected the mail ID and sent it to Barracuda for analysis to see if it's spam or something like that, and as of now, we haven't gotten any update or notification as to what happened with it."
"Barracuda's spam database isn't on par with its competitors. Users complain about the spam email they're receiving, and we report the issue. Barracuda said they are going to update their system to block the malicious email we received, but we're still getting the same spam. The signatures are not in their database. They need to update their spam signatures because spam is bypassing Barracuda."
"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."
"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"Sometimes the solution picks up false positive for viruses during scans."
"The solution takes up a lot of memory."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
 

Pricing and Cost Advice

"We are using the trial version right now, and before purchasing the license, we need to solve some of the issues that we are facing. We need a proper solution for our email, and then we will look into pricing. We have a vendor for licensing."
"There is an annual license required for this solution."
"We typically purchase a one or three-year license for Barracuda Email Security Gateway."
"The price of this solution is very high, but it's working fine."
"The licensing cost is competitive, it's not too high and not too low."
"e solution's pricing is exceedingly high, and it continues to increase."
"We pay between $8 and $10 USD per user per month."
"Compared to other products, this solution is quite affordable."
"They're a little costly compared to Microsoft."
"A subscription for technical support costs extra."
"Symantec Messaging Gateway’s pricing is very cheap."
"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."
"For 150 users, we pay INR 1,60,000."
"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
7%
Outsourcing Company
6%
Financial Services Firm
19%
Computer Software Company
9%
Marketing Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise13
Large Enterprise13
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise1
Large Enterprise8
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
Compared to the features and stability, Barracuda Email Security Gateway is affordable in terms of pricing, setup cost, and licensing.
What needs improvement with Barracuda Sentinel?
On technical aspects, I think Barracuda needs to provide a fast response to any vulnerability on the system and enhance Barracuda support. Customer support for Barracuda Email Security Gateway need...
What is your primary use case for Barracuda Sentinel?
My main use case for Barracuda Email Security Gateway is to protect our email and our email users, protecting our business from most of the sophisticated attacks like phishing attacks and spam. We ...
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Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
Symantec.cloud, Symantec Email Security.cloud
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Find out what your peers are saying about Barracuda Email Security Gateway vs. Symantec Messaging Gateway and other solutions. Updated: February 2026.
884,933 professionals have used our research since 2012.