Try our new research platform with insights from 80,000+ expert users

Barracuda Email Security Gateway vs Cisco Secure Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Barracuda Email Security Gateway prioritizes email safety, providing fewer disruptions despite potential ROI concerns for businesses and service providers.
Sentiment score
6.4
Cisco Secure Email enhances ROI with robust security, reducing disruptions and downtime from cyber threats, despite perceived high costs.
 

Customer Service

Sentiment score
8.5
Barracuda Email Security Gateway customer support is praised for responsiveness and efficiency, though limited by time zones and language.
Sentiment score
7.3
Cisco Secure Email support is praised for its responsiveness and expertise, though experiences can vary based on assigned engineers.
From the vendor, I would give the technical support an eight out of ten.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
 

Scalability Issues

Sentiment score
8.1
Barracuda Email Security Gateway is scalable for SMBs but may not suit very large enterprises, with varied user opinions.
Sentiment score
7.2
Cisco Secure Email provides scalable solutions for seamless user migration and system growth, with reliable cloud service options.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
 

Stability Issues

Sentiment score
8.2
Barracuda Email Security Gateway is reliable and stable, with quick resolutions for minor issues and high user ratings.
Sentiment score
8.0
Cisco Secure Email is praised for reliability, consistent performance, easy maintenance, and high user satisfaction with stable uptime.
Based on my experience, the stability of Cisco Secure Email is very strong.
 

Room For Improvement

Barracuda Email Security Gateway needs upgrades in usability, integration, scalability, support, spam filtering accuracy, and anti-phishing measures.
Cisco Secure Email's high cost, complexity, poor interface, and limited integration impact usability, requiring AI and service enhancements.
Sometimes there are false positive emails coming through, so they should improve further on detection technologies and techniques.
If it's considered a phishing email, it should be blocked for all users, not just some.
Some mails pass while others are dropped without any apparent logic, despite having the policy set for specific recipients or senders.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
 

Setup Cost

The Barracuda Email Security Gateway is competitively priced, scalable, with varied user opinions and crucial regional market considerations.
Cisco Secure Email is priced higher, but users find its extensive features and security benefits justify the cost.
Compared with others, Barracuda Email Security Gateway is cheaper.
Its cost is bundled with other Cisco products.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
The licensing is a mess and needs sorting out.
 

Valuable Features

Barracuda Email Security Gateway offers robust spam filtering, advanced threat protection, and user-friendly features for comprehensive email security management.
Cisco Secure Email provides comprehensive threat management with advanced filtering, intuitive management, and seamless integration, enhancing email security effectively.
The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails.
Whenever mail comes, the Barracuda gateway scans it and maintains advanced threat protection capability.
It is highly effective in catching phishing and spam emails.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It covers everything through email, like antivirus, IDS, and IPS.
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (4th), Secure Email Gateway (SEG) (5th)
Cisco Secure Email
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
62
Ranking in other categories
Email Security (5th), Cisco Security Portfolio (7th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 6.2%, down 8.6% compared to last year.
Cisco Secure Email, on the other hand, focuses on Email Security, holds 6.1% mindshare, down 8.2% since last year.
Secure Email Gateway (SEG)
Email Security
 

Featured Reviews

WalidChowdhury - PeerSpot reviewer
Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability
Our customer faced a significant challenge with spam, leading to increased expenses. The complexity of their email infrastructure added to the issue, with some clients using Microsoft Exchange, others relying on different systems, and some operating on Linux platforms. To address this, we…
Kostas Karidas - PeerSpot reviewer
Helps prevent security breaches but fails to improve in the area of AI
I have not noticed any impressive advanced threat protection mechanisms in the tool. I don't know if there are any AI features in the product. I don't know if there is any other technology embedded in the solution. Cisco Secure Email successfully mitigated potential email threats. My company has seen plenty of scenarios where Cisco Secure Email successfully mitigated potential email threats, spam emails, and fraudulent domains. The product is good for dealing with spam emails, and it can take care of more than 100 spam emails per day. A huge number of spam emails are monitored with the help of Cisco Secure Email. I would not recommend the product to other businesses because you need to have some kind of expertise in configuring and knowing a bit about the tool's GUI. The tool also lacks in the area of AI mechanics. If I would like to have an overview and review another solution, I would go for another product other than Cisco Secure Email. I can definitely suggest others to look at the product and review it, but I would also recommend that they compare it with the other solutions in the market. I wouldn't prioritize Cisco Secure Email over other tools. Either the support partner of the product or I take care of the tool's maintenance phase by looking into the configurations and doing some fine-tuning. I rate the tool a seven to eight out of ten.
report
Use our free recommendation engine to learn which Secure Email Gateway (SEG) solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Answers from the Community

KK
Dec 12, 2022
Dec 12, 2022
Hi Kamal, Firstly, you would have to recognize that there is/are no fast and hard rules to choosing a final preferred product, what works well for company A may not work extensively well for company B. Reason being that: the efficiency of the Security capabilities provided by one tool can be amplified by another tool, particularly for secure email gateway. Hence, if you have an XDR that you in...
2 out of 7 answers
SimonClark - PeerSpot reviewer
Jun 20, 2022
Top brands don't mean best or most cost-effective. My advice is to look a bit further before you make a decision. Evidence suggests that most top brands are pretty good at detecting and blocking malicious attachments, best case letting through 1%, but can be worse than 50% when it comes to detecting malicious links in the text of the email.  There are numerous less well-known vendors with lower-cost AI-based solutions that have a far better success rate, also providing employees the ability to report on suspect emails which auto-removes them from other staff members' inboxes until they have been properly assessed. Some will provide a visual risk score to the recipient to give them advance warning to be more cautious. Combining this kind of capability with staff awareness products keeps your vendor list lower and further improves efficiency. For around £2 GBP per user per month (less than $3) we provide different vendors depending upon the customer's environment but provided as a managed service. This allows our customers to outsource some of the monitoring and day-to-day management, spread the cost on a monthly basis, and flex how many licences they need on a monthly basis too i.e. if you drop 20 users don't pay for them but if you increase by 20 you don't need complex co-termination and pro rata discussions.
DM
Jun 21, 2022
I only can recommend Cisco because it´s the only one with which I'd worked enough. I think it is powerful enough and has a lot of possibilities. In addition, to a great support team. 
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Financial Services Firm
9%
Government
6%
Computer Software Company
20%
Financial Services Firm
9%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Sentinel?
It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their hete...
What is your experience regarding pricing and costs for Barracuda Sentinel?
I would suggest that pricing for Barracuda Email Security Gateway rates around seven. It is not too expensive, but it is a considerable cost. Compared with others, Barracuda Email Security Gateway ...
What needs improvement with Barracuda Sentinel?
The Sender Policy Authentication needs improvement. When we add some customers related to our work, all mails should be delivered, not blocked. When we add mails to email secure Sender Policy Authe...
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The user interface of the Email Security Gateway ( /products/security-gateway-reviews ) should be improved. It would be beneficial to have the functionality of the Email Threat Defense integrated i...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Find out what your peers are saying about Barracuda Email Security Gateway vs. Cisco Secure Email and other solutions. Updated: January 2024.
865,295 professionals have used our research since 2012.