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Barracuda Email Protection vs Barracuda Email Security Gateway comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Barracuda Email Protection reduces costs, enhances security, and increases staff awareness, resulting in high user satisfaction and renewed licenses.
Sentiment score
4.7
Barracuda Email Security Gateway reduces threats, saves costs, and offers a 30-50% ROI for companies with multiple domains.
In an estimate, we were paying close to 300,000, but now we are sitting with Barracuda Email Protection at 100,000.
IT Officer at MVA Fund
The IT department has saved time and cost, as they do not have to run up and down fighting with malicious spam or malicious attacks.
Business Development Manager at Procter & Gamble
We see a return on investment from using Barracuda Email Protection because we are stopping attacks and running our business smoothly.
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
 

Customer Service

Sentiment score
6.5
Barracuda Email Protection's customer service is praised for responsiveness, professionalism, and proactiveness, with technical support rated highly.
Sentiment score
7.4
Barracuda Email Security Gateway support is efficient and praised for responsiveness, though time zone differences can pose challenges.
This is particularly problematic for a financial institution and banking customer.
Director Of Technology at PT Exa Teknologi Indonesia
They went through the process and recommended a change in their platform to address the issue.
Director, Information Technology at St Albans High School For Girls
They are quick to find a solution, and they are available twenty-four seven, so overall, it is a great customer support team.
Business Development Manager at Procter & Gamble
From the vendor, I would give the technical support an eight out of ten.
Head of cloud service. at a comms service provider with 51-200 employees
 

Scalability Issues

Sentiment score
6.9
Barracuda Email Protection is highly scalable for businesses of all sizes, preferred for its effective performance and cloud options.
Sentiment score
8.1
Barracuda Email Security Gateway is scalable and flexible, popular among various users, with cloud options enhancing capabilities.
Barracuda does not limit you based on how many mailboxes or users you have, which is one of the good things for Barracuda.
Director Of Technology at PT Exa Teknologi Indonesia
Barracuda Email Protection's scalability is very good because it handles all my clients' emails and all my organization emails.
Business Development Manager at Procter & Gamble
Scalability is expensive for Barracuda Email Protection.
IT Officer at MVA Fund
 

Stability Issues

Sentiment score
8.3
Barracuda Email Protection is rated highly for stability and reliability, with effective security and proactive support noted by users.
Sentiment score
8.2
Barracuda Email Security Gateway is stable and reliable, with excellent support, crucial configuration, and high user satisfaction ratings.
Customers chose a different product after experiencing a problem when they upgraded the firmware, which caused the system to restart multiple times during working hours.
Director Of Technology at PT Exa Teknologi Indonesia
Barracuda Email Protection's stability is good, with no lagging, no crashes, and no errors.
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
I think Barracuda Email Protection is stable and very reliable.
IT Officer at MVA Fund
 

Room For Improvement

Barracuda Email Protection needs improved zero trust features, data retrieval, reporting, user interfaces, pricing, integration, and mobile performance.
Barracuda Email Security Gateway needs improvements in backup, DoS handling, integration, spam filtering, UI, scalability, and threat intelligence.
The day we stop improving is the day we die.
Group ICT Manager at a mining and metals company with 501-1,000 employees
Users must go through an induction session where I guide them in configuring quarantine alerts rather than having default settings based on group membership.
Director, Information Technology at St Albans High School For Girls
Barracuda Email Protection could improve in the future to make it more competitive by addressing the fact that Barracuda started with anti-spam and email protection, but now they are moving more to cloud-based solutions rather than device-based or hardware-based solutions.
Director Of Technology at PT Exa Teknologi Indonesia
When we add mails to email secure Sender Policy Authentication with extended options, all mails must pass this Mail Security Gateway.
Graduate Student at ain shams
Sometimes there are false positive emails coming through, so they should improve further on detection technologies and techniques.
Head of cloud service. at a comms service provider with 51-200 employees
If it's considered a phishing email, it should be blocked for all users, not just some.
IT Administrator at a energy/utilities company with 201-500 employees
 

Setup Cost

Barracuda Email Protection offers competitive and affordable pricing, often comparable to Microsoft 365, with potential discounts during negotiations.
Barracuda Email Security Gateway offers competitive, cost-effective pricing, adaptable to business size, often cheaper than alternatives like Cisco IronPort.
I find that Barracuda Email Protection has a very good licensing model, providing capable features at a very good and affordable price.
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
In my experience, the pricing, setup cost, and licensing for Barracuda Email Protection are competitively priced, making it very affordable for any size of organization.
Business Development Manager at Procter & Gamble
I would say the price for Barracuda Email Protection is very nice; the solution is not expensive.
IT Officer at MVA Fund
Compared with others, Barracuda Email Security Gateway is cheaper.
Head of cloud service. at a comms service provider with 51-200 employees
 

Valuable Features

Barracuda Email Protection offers comprehensive email security with threat protection, spam filtering, easy integration, and cost-effective incident response.
Barracuda Email Security Gateway offers robust spam and threat protection with user-friendly interface and seamless integration, enhancing email security.
Our security has also increased from forty percent to sixty-five percent, especially when dealing with all the threats that come through emails.
Business Development Manager at Procter & Gamble
We do use Barracuda Data Protection functions, and the advantage we have is that the backed-up data is protected from any possible attack that can come or any kind of hijack or data being misused.
Director at Dynamic Group
Barracuda Email Protection has positively impacted my client's organization by reducing almost 50 to 60 percent of phishing emails, making it more secure and allowing us to feel safe from phishing incidents.
Soc Analyst at Payatu
The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails.
Graduate Student at ain shams
The most valuable feature of Barracuda Email Security Gateway that I have found is advanced threat protection.
Head of cloud service. at a comms service provider with 51-200 employees
 

Categories and Ranking

Barracuda Email Protection
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
Email Archiving (3rd), Email Security (6th), Security Incident Response (6th), Office 365 Protection (4th)
Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
55
Ranking in other categories
DMARC Authentication Software (2nd), Secure Email Gateway (SEG) (6th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Barracuda Email Protection is designed for Email Archiving and holds a mindshare of 11.3%, down 20.8% compared to last year.
Barracuda Email Security Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 9.5% mindshare, up 6.7% since last year.
Email Archiving Mindshare Distribution
ProductMindshare (%)
Barracuda Email Protection11.3%
Mimecast Email and Collaboration Threat Protection14.5%
Microsoft Defender for Office 36513.2%
Other61.0%
Email Archiving
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Barracuda Email Security Gateway9.5%
Proofpoint Email Protection19.0%
Microsoft Defender for Office 36516.1%
Other55.4%
Secure Email Gateway (SEG)
 

Featured Reviews

Xavie Simons - PeerSpot reviewer
Business Development Manager at Procter & Gamble
Improved email security has reduced spam, simplified encrypted mail, and strengthened user trust
The best features Barracuda Email Protection offers include good spam filtering and very good sandboxing of all links, as well as good encryption. It also has integrated logging for user management of their own spam. It has better filtering technology, so few are false positives as well, with excellent anti-spam engines and logging. It is extremely easy to install, configure, and set up, and there is excellent message tracking for folks that say they have not received an email they were expecting. Integrated logging and user management make my daily work easier because it is very easy to log in and to manage this tool, hence making it a very good tool for email protection. It also has excellent, easy-to-add designated users as site administrators, and it is competitively priced. It has a user-friendly portal, strong cloud-based features, and no additional maintenance cost, along with responsive support. Barracuda Email Protection has positively impacted my organization by handling encryption better than any other tool I have used before, which has increased our email protection significantly. Our security has also increased from forty percent to sixty-five percent, especially when dealing with all the threats that come through emails. It has been a great tool because we can handle email delays and delays on file scanning. When our partners are happy, we are very happy, and it has helped us have less time chasing bad emails. The fast implementation of encrypted mail keeps employees working with less interruption since they are happy, satisfied, and secure.
MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
8%
Outsourcing Company
8%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise7
Large Enterprise13
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise12
Large Enterprise13
 

Questions from the Community

What do you like most about Barracuda Email Protection?
Barracuda Email Protection is easy to deploy and maintain. It doesn't require a specialized resource to manage this tool.
What is your experience regarding pricing and costs for Barracuda Email Protection?
I would say the price for Barracuda Email Protection is very nice; the solution is not expensive.
What needs improvement with Barracuda Email Protection?
Considering it integrates with Azure, I would like to be able to effectively set up policies where people are by default included in certain settings. For instance, for email quarantine, I can't se...
What is your experience regarding pricing and costs for Barracuda Sentinel?
Compared to the features and stability, Barracuda Email Security Gateway is affordable in terms of pricing, setup cost, and licensing.
What needs improvement with Barracuda Sentinel?
On technical aspects, I think Barracuda needs to provide a fast response to any vulnerability on the system and enhance Barracuda support. Customer support for Barracuda Email Security Gateway need...
What is your primary use case for Barracuda Sentinel?
My main use case for Barracuda Email Security Gateway is to protect our email and our email users, protecting our business from most of the sophisticated attacks like phishing attacks and spam. We ...
 

Also Known As

Barracuda Essentials, Barracuda Forensics and Incident Response
Barracuda Spam and Virus Firewall, Barracuda Sentinel
 

Overview

 

Sample Customers

ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Find out what your peers are saying about Microsoft, Mimecast, Barracuda Networks and others in Email Archiving. Updated: June 2026.
900,747 professionals have used our research since 2012.