Sophos Email vs Symantec Messaging Gateway comparison

The compared Sophos and Broadcom solutions aren't in the same category. Sophos is ranked #10 in Email Security , with an average rating of 8.2, and holds a 2.2% mindshare in the category. Broadcom is ranked #6 in SEG , with an average rating of 8.4, and holds a 2.6% mindshare. Additionally, 96% of Sophos users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

Sophos Email

Read 33 Sophos Email reviews

2,235 Views
2,012 Comparison Views

96% willing to recommend

Symantec Messaging Gateway

Read 20 Symantec Messaging Gateway reviews

1,372 Views
412 Comparison Views

100% willing to recommend

Sophos Email

Symantec Messaging Gateway

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Sophos Email and Symantec Messaging Gateway based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Sophos Email vs. Symantec Messaging Gateway Report (Updated: January 2024).

Buyer's Guide

Sophos Email vs. Symantec Messaging Gateway

January 2024

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Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Sophos Email

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Email Security (10th), Office 365 Protection (1st)

Symantec Messaging Gateway

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Secure Email Gateway (SEG) (6th)

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. Sophos Email is designed for Email Security and holds a mindshare of 2.2%, down 2.6% compared to last year.
Symantec Messaging Gateway, on the other hand, focuses on Secure Email Gateway (SEG), holds 2.6% mindshare, up 2.1% since last year.

Email Security

Secure Email Gateway (SEG)

Featured Reviews

BhanuPrakash

Technical Head at a tech services company with 51-200 employees

Achieving Seamless Email Security and Encryption while Managing Temporary Email Storage Limits

We continue to use Sophos products and remain with the company. For firewall protection, we use XGS systems. We have provided Sophos Email Gateway for one of our clients. We have integrated Sophos Email with our internal email server, using it for both outbound and inbound traffic. Integration with Office 365 protection for Sophos Email Security works smoothly without any challenges. The solution is totally cloud-based. I recommend Sophos Email for mid-sized companies as it is a good option, though it may not be ideal for large-scale or small businesses. I have not tried incorporating AI technology with Sophos Email yet. I am Bhanu Prakash, Technical Head for Systek Services, and can be reached at b.hanu@teamsistek.com. I am a partner with Sophos. Overall rating for Sophos Email: 10/10.

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Girish Vijay

Deputy Manager IT at Carl Bechem Lubricants India Pvt. Ltd.

A stable and reasonably priced solution that performs well and has a very good malware database

Since Symantec merged with Broadcom, they might have lost some good technical engineers. Maybe that’s the reason why the product is performing poorly. When we have a good marketing and sales team, even though our product cannot perform, we will sell it at a high price because of the buzzwords. However, at the end of the day, the product should perform. Most of the products might not perform. Symantec is a very good product, but the services are basic. I rate the technical features of the product a nine out of ten. However, I would rate the services provided by the solution a six out of ten. Overall, I rate the tool an eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a stable solution...It is a scalable solution."

"I cannot guarantee any email by its name. It can be spam. Sophos Email helps to double-check whether an email is spam or not. It has a dashboard which gives an overview of the alerts."

"Sophos Email is in the cloud and integrated with its firewall."

"Sophos Email is a stable solution."

"Sophos Email offers encryption and malware protection, provides visibility into emails, has 99% accuracy in catching spam, enhances organizational safety, integrates with various vendors like Microsoft, is deployable with any email service, prevents data loss, features authentication rules, synchronizes with Active Directory and Azure, and includes a self-service portal. The product is very flexible."

"Good VIP protection, time of click protection and the Sandstorm feature."

"Our client recently received many emails, and their employees didn't realize these emails were phishing attempts. Consequently, they clicked on them and fell victim to the attack. Therefore, it is important to secure their system with Sophos Email Security."

"The solution protects users from phishing links and spam."

More Sophos Email pros

"The setup is pretty simple."

"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."

"The cloud-based interface is very user-friendly."

"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."

"The anti-malware and spam features are valuable."

"Symantec’s spyware and malware signature database is very good compared to other products."

"Symantec Messaging Gateway has a good GUI, and it is very powerful in detecting viruses and spam."

"The solution is stable and the performance is good."

More Symantec Messaging Gateway pros

Cons

"The tool’s stability should be improved."

"The installation of Sophos Email could be easier. It's a bit difficult because setting up the email virtually requires some bit of technical knowledge."

"A lot of legit emails get quarantined."

"The solution's technical support is slow and unresponsive. You need to book time in order to get support."

"Email installation could be more user-friendly so that it can be done without involving the partner."

"The solution has not found a way to block certain kinds of phishing emails."

"Sophos Email could better detect fake emails, especially when the domain names are similar. It needs to improve spotting spoofed domains, like when one letter differs in a domain name. It also needs to incorporate AI detection. Barracuda detects suspicious emails better. However, malware scanning is better in Sophos Email."

"The solution should be able to support the cloud environment."

More Sophos Email cons

"What needs to be improved in Symantec Messaging Gateway is its local partner support, as it's not as technical. The support my company gets from the partner isn't good. Vendor support is good, but local partner support isn't. I'm happy with Symantec Messaging Gateway as a solution, but the problem is with its partner support. To me, Symantec Messaging Gateway is a complete solution, but it can be very difficult to search the web for resolutions to issues or problems you experience from it. If this could be improved or resolved in the next release of Symantec Messaging Gateway, then that would be good."

"The product must improve the user dashboards."

"It is a nice product but is not user friendly in terms of the graphical interface. It is poor and is not rich in terms of the human interface."

"In a later release, it would be nice if the messaging gateway supported the cluster feature."

"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."

"The biggest problem is it's an on-prem product and we're trying to get out of having equipment in data centers."

"Symantec Messaging Gateway can improve detection because most of them are false negatives or false positives that we are trying to troubleshoot. Additionally, we are having routing problems and they are somehow connected to DNS issues."

"The solution takes up a lot of memory."

More Symantec Messaging Gateway cons

Pricing and Cost Advice

"The product is cheaper compared to other solutions."

"We use exchange licenses, for which we get immediate support from Sophos."

"I would rate the pricing of Sophos Email as a six. It is considered affordable as a standalone product, and there are no additional costs besides licensing. The pricing is fixed."

"There is an additional fee for their central managed console."

"The pricing is quite reasonable, with a fixed cost and no additional charges."

"I rate the product's pricing a seven out of ten."

"The pricing is affordable, so I’d rate it around a four out of ten on the pricing scale. We pay about fifty pounds a month, including hardware so that costs may differ without it."

"It is an expensive solution. On a scale of one to ten, where one is low price, and ten is high price, I rate the pricing a seven."

More Sophos Email pricing and cost advice

"They're a little costly compared to Microsoft."

"A subscription for technical support costs extra."

"It's a bit expensive compared to its competitor Barracuda Email Security Gateway but cheaper than Sophos Email."

"For 150 users, we pay INR 1,60,000."

"The cost of Symantec Messaging Gateway is too expensive in general. However, the appliance also includes the price of the license in the same bundle."

"Symantec Messaging Gateway’s pricing is very cheap."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Financial Services Firm

22%

Computer Software Company

16%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Sophos Email?

The solution's identity proxy feature is very good and reliable.

See all answers

What is your experience regarding pricing and costs for Sophos Email?

Regarding Sophos Email pricing, I would rate it between six or seven out of ten.

See all answers

What needs improvement with Sophos Email?

While Sophos Email is generally sufficient, one challenge we face is the 24-hour email storage limitation. This presents an issue when internal systems are down for more than 24 hours. The solution...

See all answers

What do you like most about Symantec Messaging Gateway?

Symantec is a secure product.

See all answers

What needs improvement with Symantec Messaging Gateway?

The solution takes up a lot of memory. The system becomes slow. The performance must be improved.

See all answers

What is your primary use case for Symantec Messaging Gateway?

We use the solution to secure our data and emails.

See all answers

Comparisons

Microsoft Defender for Office 365 vs Sophos Email

Compared 23% of the time

Microsoft Exchange Online Protection (EOP) vs Sophos Email

Compared 10% of the time

Hornetsecurity 365 Total Protection vs Sophos Email

Compared 8% of the time

Barracuda Email Protection vs Sophos Email

Compared 7% of the time

More Sophos Email Competitors

Microsoft Exchange Online Protection (EOP) vs Symantec Messaging Gateway

Compared 27% of the time

Cisco Secure Email vs Symantec Messaging Gateway

Compared 10% of the time

Microsoft Defender for Office 365 vs Symantec Messaging Gateway

Compared 10% of the time

Fortinet FortiMail vs Symantec Messaging Gateway

Compared 10% of the time

Check Point Harmony Email & Collaboration vs Symantec Messaging Gateway

Compared 4% of the time

More Symantec Messaging Gateway Competitors

Product Reports

Buyer's Guide

Sophos Email

July 2025

Download Sophos Email product report

Buyer's Guide

Symantec Messaging Gateway

July 2025

Download Symantec Messaging Gateway product report

Also Known As

Sophos Email Security

Symantec.cloud, Symantec Email Security.cloud

Overview

Sophos Email is a comprehensive email security solution designed to protect organizations from advanced threats and data loss. It offers robust protection against malware, phishing attacks, and spam, ensuring that only legitimate emails reach users' inboxes.

With advanced threat intelligence and machine learning algorithms, it can detect and block sophisticated attacks in real-time. Additionally, it provides encryption and data loss prevention capabilities to safeguard sensitive information.

The solution is easy to deploy and manage, with a user-friendly interface and centralized control. Sophos Email offers seamless integration with popular email platforms, ensuring uninterrupted communication while maintaining security.

With its comprehensive features and proactive approach, Sophos Email is a reliable choice for organizations looking to enhance their email security.

Sophos

Symantec Messaging Gateway is a comprehensive email security solution designed to protect organizations from advanced threats and spam. It combines multiple layers of protection, including anti-malware, anti-spam, and data loss prevention, to safeguard sensitive information and ensure email continuity.

With its advanced threat intelligence and machine learning capabilities, it can detect and block sophisticated attacks, such as ransomware and spear-phishing. The solution also offers robust encryption and authentication features to secure email communications.

Its intuitive management console provides administrators with granular control and real-time visibility into email traffic. Symantec Messaging Gateway is a reliable and scalable solution that helps organizations mitigate email-borne threats and maintain a secure messaging environment.

Broadcom

Sample Customers

Del Monte Foods, Terra Verde, spicerhaart, RIVERLITE, Dataprise, SureBridge, Reed's School, Sayfol International School

Doric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.

Buyer's Guide

Sophos Email vs. Symantec Messaging Gateway

January 2024

Free Report: Sophos Email vs. Symantec Messaging Gateway

Find out what your peers are saying about Sophos Email vs. Symantec Messaging Gateway and other solutions. Updated: January 2024.

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