

Cisco Secure Email and Check Point Harmony Email & Collaboration are leading products in the email security category. Check Point Harmony stands out due to its advanced integration capabilities and competitive pricing.
Features: Cisco Secure Email prioritizes blocking threats with tools like DKIM, DMARC, and URL filtering. It integrates seamlessly and provides robust protection against ransomware and advanced malware. Check Point Harmony is hailed for strong integration with Office 365 and Google Workspace, enhancing security through advanced DLP features and AI-powered phishing detection. Its sandboxing capabilities also bolster email and cloud application security.
Room for Improvement: Cisco Secure Email requires improvements in hardware stability and a more intuitive user interface. It also lacks comprehensive phishing protection in sandboxing, leading to management challenges. Check Point Harmony would benefit from better user guidance, reduced false positives, and more integration options beyond Microsoft and Google. Additionally, it should focus on improving technical support and documentation clarity.
Ease of Deployment and Customer Service: Cisco Secure Email offers flexible deployment options, supporting on-premises, public, and hybrid cloud environments and is known for proactive technical support, which varies based on expertise. Check Point Harmony, primarily cloud-centric, is designed for simplicity in deployment but needs faster support response times. Despite this, customers find its setup straightforward and cloud integration reliable.
Pricing and ROI: Cisco Secure Email is often seen as expensive due to licensing complexities and high costs for additional features, though many believe its security benefits justify the investment. Check Point Harmony, offering more competitive pricing, provides a good ROI with extensive security features but is perceived as costly, particularly for smaller businesses, despite negotiated discounts and feature-rich offerings.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
We have gone from three to four successful phishing attacks every year to a maximum of one.
There has been a 70% decrease in phishing emails and data breaches since implementing Check Point Harmony Email Security.
Their technical support is proficient at resolving issues within their scope, providing excellent problem-solving assistance and guidance.
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
The platform is very stable; we have not encountered any downtime or stability-related issues.
Based on my experience, the stability of Cisco Secure Email is very strong.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
The current system, being tied directly to the mailbox instead of requiring MX record verification, allows new mailboxes to function immediately after Microsoft activation.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
I consider the pricing to be a bit expensive, similar to other solutions.
The pricing is lower compared to what I used before.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
I haven't had any users accidentally click on something problematic since implementing the product, which speaks to its efficacy.
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
It covers everything through email, like antivirus, IDS, and IPS.
| Product | Market Share (%) |
|---|---|
| Check Point Harmony Email & Collaboration | 5.4% |
| Cisco Secure Email | 5.1% |
| Other | 89.5% |

| Company Size | Count |
|---|---|
| Small Business | 58 |
| Midsize Enterprise | 26 |
| Large Enterprise | 29 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 25 |
Check Point Harmony Email and Office is a cloud-based software offering complete protection to stop malware attacks through emails. The software is designed to provide protection for organizations using Office 365, G Suite, Google Workspace, and all other collaboration and file-sharing apps. Access permissions can be granted and custom policies can be defined for any user of choice.
Check Point Harmony Email and Office identifies and blocks advanced malware, phishing, and ransomware attacks in real time before they reach the user’s inbox. In turn, this also helps protect sensitive business data from breaches. Harmony Email and Office was the first solution to implement machine learning, API, and AI for email security, and will ultimately prevent any attempts at account takeover via agentless multi-factor authentication.
What is Complete Protection?
Check Point Harmony Email and Office offers a superior catch rate for collaboration apps and cloud email with their API-based solution that detects attacks that other solutions miss, including account takeover, supply chain attacks, ransomware, and BEC. The complete protection offers:
Reviews from Real Users
Check Point Harmony Email and Office offers a revolutionary prevention solution to stop malware attacks through emails. Users particularly like its visibility and the ability to protect sensitive business data.
David U., a CISO at IMC companies, notes, "It provides visibility of events, what's going on with the environment, what we're missing with our other solution, and the user behavior."
Mantu S., a senior technology architect at Incedo Inc., writes, "We are able to protect sensitive business data and maintain regulatory compliance with advanced data leak prevention (DLP)."
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
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