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Check Point Harmony Email & Collaboration vs Cisco Secure Email comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Check Point Harmony Email improves ROI by reducing breaches, enhancing productivity, and lowering costs through efficient, secure email management.
Sentiment score
6.4
Cisco Secure Email enhances ROI with robust security, reducing disruptions and downtime from cyber threats, despite perceived high costs.
The time saved during investigations is significant due to the neat dashboard that organizes everything related to alerts.
I have seen a return on investment since switching as we're probably spending close to half as much as we were on Mimecast.
I have seen a return on investment, as I can share relevant metrics like money saved, time saved, and fewer employees needed, all of them.
 

Customer Service

Sentiment score
7.3
Customer service is reliable and professional, but some report slower response times and room for speed improvement.
Sentiment score
7.3
Cisco Secure Email support is praised for its responsiveness and expertise, though experiences can vary based on assigned engineers.
We understand that with respect to SLA, but we expect they can go beyond SLA and provide quick support for the client.
We opted for the 24/7 premium support, which is very responsive and quick whenever we have configuration challenges or other inquiries.
Customer support is of high quality.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
 

Scalability Issues

Sentiment score
7.9
Check Point Harmony Email showcases high scalability, seamless SaaS integration, resource efficiency, and minimal administration for diverse business needs.
Sentiment score
7.2
Cisco Secure Email provides scalable solutions for seamless user migration and system growth, with reliable cloud service options.
I would rate the scalability of Check Point Harmony Email and Collaboration as nine out of ten, indicating high scalability.
Scalability is limited, being only integrated with Microsoft Office 365 and G Suite at present.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
 

Stability Issues

Sentiment score
8.1
<p>Check Point Harmony Email &amp; Collaboration is praised for stability, reliability, and effective threat blocking, with quick issue resolution.</p>
Sentiment score
8.0
Cisco Secure Email is praised for reliability, consistent performance, easy maintenance, and high user satisfaction with stable uptime.
Based on my experience, the stability of Cisco Secure Email is very strong.
 

Room For Improvement

<p>Check Point Harmony Email &amp; Collaboration needs improved flexibility, integration, collaboration tools, support responsiveness, and pricing for better user satisfaction.</p>
Cisco Secure Email's high cost, complexity, poor interface, and limited integration impact usability, requiring AI and service enhancements.
Updates based on AI and reduced administrative overhead by adding or bulk adding new users, along with graphical enhancements to the GUI, would also be beneficial.
Enhancing reporting capabilities with customizable and advanced analytics features would greatly improve our ability to detect trends and proactively address emerging threats.
It would be better if HEC also provides support for third-party email service solutions, such as IBM HCL Notes, creating more opportunities.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
 

Setup Cost

<p>Check Point Harmony Email &amp; Collaboration offers per-user licensing, competitive pricing, and low setup costs, suitable for medium to large enterprises.</p>
Cisco Secure Email is priced higher, but users find its extensive features and security benefits justify the cost.
Pricing is a bit expensive, but it is worth it considering the features that Check Point provides.
The pricing is lower compared to what I used before.
Check Point is a little bit expensive compared to other vendors, but the cost justifies itself.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
 

Valuable Features

Check Point Harmony Email excels in security, threat detection, and user behavior analysis, enhancing productivity and collaboration tool protection.
Cisco Secure Email provides comprehensive threat management with advanced filtering, intuitive management, and seamless integration, enhancing email security effectively.
The protection and scanning of emails are also appreciated, as they secure everything in the email spectrum.
The most valuable feature is spam detection and phishing site prevention, which Microsoft couldn't catch, yet Check Point does.
Check Point Harmony Email and Collaboration offers online support and has tight integration with Microsoft.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
It covers everything through email, like antivirus, IDS, and IPS.
 

Categories and Ranking

Check Point Harmony Email &...
Ranking in Email Security
4th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
68
Ranking in other categories
Data Loss Prevention (DLP) (5th), Cloud Workload Protection Platforms (CWPP) (9th)
Cisco Secure Email
Ranking in Email Security
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
62
Ranking in other categories
Cisco Security Portfolio (7th)
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of Check Point Harmony Email & Collaboration is 5.1%, up from 3.8% compared to the previous year. The mindshare of Cisco Secure Email is 6.1%, down from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Nasseer Qureshi - PeerSpot reviewer
Email security effectively detects a wide range of threats and improves productivity
Since we have been using Check Point Harmony Email & Collaboration for a year, we haven't encountered significant challenges. However, it would be beneficial if it could support other email security services beyond Microsoft and Google. Integration with other platforms would enhance its appeal since the features are commendable. While the analytics are commendable, they don't provide deep dive insights. They show the overall counts of malware, phishing, and business compromise emails, but there isn't a robust ability to dive deeper into those categories to see specifics. Analytics should allow us to explore which users received malware emails the most or trends among departments. Currently, we have to sift through manually, which is not ideal. A more profound analytical capability would elevate the tool to become the complete email security solution for any user.
Kostas Karidas - PeerSpot reviewer
Helps prevent security breaches but fails to improve in the area of AI
I have not noticed any impressive advanced threat protection mechanisms in the tool. I don't know if there are any AI features in the product. I don't know if there is any other technology embedded in the solution. Cisco Secure Email successfully mitigated potential email threats. My company has seen plenty of scenarios where Cisco Secure Email successfully mitigated potential email threats, spam emails, and fraudulent domains. The product is good for dealing with spam emails, and it can take care of more than 100 spam emails per day. A huge number of spam emails are monitored with the help of Cisco Secure Email. I would not recommend the product to other businesses because you need to have some kind of expertise in configuring and knowing a bit about the tool's GUI. The tool also lacks in the area of AI mechanics. If I would like to have an overview and review another solution, I would go for another product other than Cisco Secure Email. I can definitely suggest others to look at the product and review it, but I would also recommend that they compare it with the other solutions in the market. I wouldn't prioritize Cisco Secure Email over other tools. Either the support partner of the product or I take care of the tool's maintenance phase by looking into the configurations and doing some fine-tuning. I rate the tool a seven to eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
8%
Healthcare Company
5%
Computer Software Company
20%
Financial Services Firm
9%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Check Point Harmony Email & Office?
My experience with pricing, setup cost, and licensing for Check Point Harmony Email &amp; Collaboration shows it was less expensive than our Mimecast licensing by quite a bit, so I found it pretty ...
What is your primary use case for Check Point Harmony Email & Office?
My main use case for Check Point Harmony Email &amp; Collaboration is email protection against spam, phishing, and malware, and I can give a quick, specific example of how I'm using it day-to-day. ...
What do you like most about Check Point Harmony Email & Office?
The product offers good and easy integration capabilities with other products.
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The user interface of the Email Security Gateway ( /products/security-gateway-reviews ) should be improved. It would be beneficial to have the functionality of the Email Threat Defense integrated i...
 

Also Known As

Check Point CloudGuard, Check Point CloudGuard SaaS , Check Point Harmony Email & Office
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
 

Overview

 

Sample Customers

Helvetia, Denham Capital, Daymark Solutions, Neopharm Group
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Find out what your peers are saying about Check Point Harmony Email & Collaboration vs. Cisco Secure Email and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.