


IBM Security QRadar and Cisco XDR compete in the area of security information and event management. IBM QRadar appears to have the upper hand due to its capabilities in threat detection and robust integration options, although Cisco XDR excels in incident response and centralized visibility.
Features: IBM Security QRadar offers powerful features including threat detection, data correlation, and integration with a wide range of security tools, boosted by advancements in machine learning. Another key feature is its strength in user behavior analytics. Cisco XDR focuses on centralized visibility from multiple data sources and serves as a single pane of glass for incident response, leveraging AI-driven analytics and automation to streamline threat detection.
Room for Improvement: IBM Security QRadar could enhance its user interface and integration capabilities, simplify upgrade processes, and address support inconsistencies. It also needs to ease its complex licensing structure. Cisco XDR may benefit from improvements in workflow automation, clearer documentation, and reducing licensing complexity to improve user satisfaction and operational efficiency.
Ease of Deployment and Customer Service: IBM Security QRadar, suitable for on-premises and hybrid environments, demands careful planning due to complex installation and hardware dependencies. Its technical support is inconsistent. Cisco XDR, designed for cloud and hybrid setups, provides simpler deployment and stronger support services with cloud-native capabilities reducing installation complexity. Both products could benefit from more consistent support.
Pricing and ROI: IBM Security QRadar presents high initial and operational costs, ideal for larger organizations due to its flexible event-based licensing, though costly. Cisco XDR offers competitive pricing, beneficial for existing Cisco infrastructure users. Both solutions deliver measurable ROI, but QRadar's upfront cost might extend ROI realization time.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Two customers faced a network breach and a bad configuration incident, but unlike in the past where recovery took days, they managed to shut down access points quickly.
With Cisco XDR, I gain visibility on one dashboard where I can see extensive logs, resulting in time saved and reduced security incidents, which provides a strong return on my investment.
Our security team spends significantly less time investigating alerts because the platform correlates data from multiple tools into a single view, which has reduced manual effort and improved response time.
With SOAR, the workflow takes one minute or less to complete the analysis.
AWS gives the chance to implement a solution out of the box with use cases that are already in IBM Security QRadar.
Investing this amount was very much worth it for my organization.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
They responded quickly, they were always willing to meet, and they were always willing to work as per my schedule.
the tech support is excellent
I would rate Cisco customer service a ten out of ten.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Its cloud-native architecture and support for multi-vendor integration made it easier to expand visibility across endpoints, network, cloud, and email without major performance issues.
Since it is built on cloud-native architecture, it can efficiently handle increased volumes of telemetry, endpoint, cloud workloads, and security events without major performance issues.
Cisco XDR is designed to handle significant scaling of endpoints, allowing management of a large scale of environments with thousands of sessions.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
The platform has handled large alert volumes reliably during day-to-day SOC operations.
Customers have mentioned that the stability and scalability are good compared to competitors.
Once they got it fixed and figured out the issue with the observables and with the character limit, it's been flawless.
On cloud, you don't see any disconnections or instability.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Competitors offer more visibility without any additional licensing, which is a significant drawback for Cisco.
If it can capture threats from worldwide new threats and publish them into a particular database linked with an AI-driven system that can immediately alert people, that would be very good for zero-day threats.
Offering some free XDR licenses for testing features, similar to VPN licenses, could have a significant impact on costs.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
This integration and discounting are something we cannot get from competitors, leading to reduced security costs.
Users can customize their use of Cisco XDR significantly from the onset, which has resulted in a lower total cost of ownership.
Overall, the price is a bit expensive compared to local competitors.
Splunk is more expensive than IBM Security QRadar.
It was costly mainly because of the value you can get right now compared to other solutions.
It depends on how much you want to spend.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Between the clarity, the granularity, and the dashboard, it just works.
The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards.
Cisco XDR helps prevent data loss during ransomware attacks by integrating with multiple levels of security, tying to identity management systems, and allowing placement of blocks at the endpoint level.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM Security QRadar gives the opportunity to improve the time to market of the releases with a great evaluation of cybersecurity breaches.
Compared to ArcSight, Splunk, or any other SIEM tools where you need their processing language such as structured query language, SPL, and in Sentinel there is KQL query languages, IBM Security QRadar doesn't require reliance on query languages.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 4.6% |
| Cisco XDR | 1.6% |
| IBM Security QRadar | 3.2% |
| Other | 90.6% |



| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 20 |
| Large Enterprise | 52 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 92 |
| Midsize Enterprise | 39 |
| Large Enterprise | 107 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Cisco XDR delivers an advanced threat detection and response experience through integration with Cisco's security suite, offering enhanced visibility, intelligence, and automation for network protection and system evaluations.
Cisco XDR integrates with Cisco Meraki and Splunk, excelling in threat intelligence and zero-day attack detection. Its automated response features provide crucial support in managing extensive networks, while the comprehensive log management facilitates detailed troubleshooting. Dashboards assist in system evaluation for effective gap mitigation. Despite its licensing complexity and upfront costs, it remains a key tool for Security Operations Center analysts and internet service providers, helping isolate threats and ensuring consistent security monitoring.
What features make Cisco XDR stand out?Cisco XDR is widely implemented in sectors requiring robust network management and monitoring. Organizations use it alongside Cisco Firepower Threat Defense and Meraki for comprehensive security measures, benefiting global customers and internet service providers for traffic and routing insights across devices and data centers.
IBM Security QRadar offers real-time threat detection, data correlation, and integration with third-party solutions, providing a user-friendly interface, scalability, and extensive reporting capabilities for SIEM needs.
IBM Security QRadar is designed for comprehensive security monitoring in diverse environments, aiding sectors like telecom and finance with advanced threat detection and breach management. It aggregates data and analyzes user behavior, while its customizable and out-of-the-box rules deliver robust security insights and vulnerability management. The platform seeks enhancements in integration, performance, and user interface, with a focus on AI and cloud service compatibility.
What are the most important features of IBM Security QRadar?Telecom, finance, and cloud-based industries implement IBM Security QRadar for threat detection, compliance, and security monitoring. It is deployed for log collection and correlation, user behavior analytics, and ensuring secure data transfer and incident management, focusing on compliance and anomaly detection.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.