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Cisco XDR vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco XDR
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Extended Detection and Response (XDR)
3rd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
200
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd)
 

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cisco XDR is 2.0%, up from 0.5% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 6.2%, up from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete6.2%
Cisco XDR2.0%
Other91.8%
Extended Detection and Response (XDR)
 

Featured Reviews

Aruna Udawatte - PeerSpot reviewer
Network visibility improves with centralized maintenance and responsive support
We are integrators, and we also resell Cisco XDR. Global customers are the primary users of Cisco XDR, while local customers often don't request it. For global customers, they directly request Cisco XDR and share all the part codes with us The single point of maintenance and dashboards are the…
Daniel Giacomelli - PeerSpot reviewer
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I appreciate the most about Cisco XDR is the reliability."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"Cisco XDR offers threat intelligence and links with the Firewall."
"Technical support from Cisco is good and very helpful."
"Cisco XDR offers threat intelligence and links with the Firewall."
"One of my favorite features of Cisco XDR is the automation tool, which saves a lot of time because we can craft these automations and workflows."
"I appreciate the granularity of what I get from Cisco XDR the most."
"The feature I appreciate the most about Cisco XDR is the reliability."
"It's a plug-and-play solution that works well with other out of box integrations that we have."
"Previously, we had some processes related to incident response which required more steps. We needed to upload to VirusTotal, Sandbox, et cetera. Now, this process is shortened because all of the information we need is already in SentinelOne. We can briefly analyze and even respond from one management console. If someone has SOC, using the API, they can control everything. It's very cool. I think this is the future."
"The management dashboard is the most valuable feature."
"Scalable endpoint protection solution that takes seconds to set up per device. It has a rollback feature and offers good technical support."
"The most valuable aspects of SentinelOne Singularity Complete are the ease of deployment with the Sentinel Agent and the enhanced visibility with Skylight, which provides correlation of logs and all endpoint data in a centralized location."
"The tool deletes the problem-causing process and prevents issues."
"The solution offers excellent detection and integration capabilities."
"The XDR capability is quite good."
 

Cons

"Cisco XDR can be improved by addressing the upfront cost. Everything matters for us since we're small, mom and pop, so every dollar counts."
"Cisco XDR can be improved by addressing the upfront cost."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"When we first started with Cisco XDR in August, everybody was having issues. There were three people in our organization, including me, who couldn't even log in to Cisco XDR."
"If we have a list of domains we need to block, such as 4,000 domains, I can only block 100 domains at a time because if I put in more than 100 domains, I hit that 2,000 character max and can't continue with an investigation. Being able to put in all 4,000 domains, without a character limit or observable limit, would make doing those case books a whole lot easier and blocking those domains a whole lot easier too."
"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"They need to provide better pricing and bundle XDR licenses with products like Meraki solutions or Firepower Threat Defense."
"My only complaint about Cisco XDR is related to licensing, which is complicated."
"The previous vendor had a lot more features and capabilities under the license. For example, I lost DLP as Sentinel One does not have DLP."
"If there is a vulnerability that we know about, I search for that vulnerability—for example, Adobe. There are different versions of Adobe, but I'm not able to compile them into one report. I have to create separate reports for those versions."
"Communication and documentation could be improved."
"They should host a data center in Saudi Arabia, making it easy for customers to go for a SaaS model."
"Managing the false positives creates additional management overhead. The behavioral analysis engine might misinterpret real user behavior as malware. For example, a drafter was cleaning up a Revit folder and deleting 4,000 files. That looks like ransomware. The SentinelOne agent kicked his computer off the network."
"Using the filters takes a little bit of time to get to used to."
"SentinelOne's customer service has room for improvement."
"All they need to do to improve it is for it to grow further. The hackers don't sleep. If the hackers don't sleep, the solution continually needs to be updated. They need to keep ahead of the hackers."
 

Pricing and Cost Advice

"The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated."
"The pricing of the solution seems reasonable, we got a discount but it still seems reasonable. The licensing cost is $3 to $4 per endpoint and can be paid monthly or yearly, with the price changing according to commitment."
"We pay $30,000 a year for 275 endpoints. We're growing, so I plan to buy another 75 endpoints. There is still a year and a half left in my three-year subscription, so I'm going to increase my endpoint count by 30 percent."
"I find the licensing cost for SentinelOne Singularity Complete fair."
"The licensing is convenient, straightforward, and very clear."
"Our licensing fees are about $5 USD per endpoint, per month."
"The price of Singularity Complete compared to some of its competitors is competitive."
"SentinelOne Singularity Complete is reasonably priced."
"I rate Singularity Complete four out of 10 for affordability. SentinelOne costs more than traditional antivirus solutions, but we get more out of it. It hasn't saved us any money, but it's an EDR solution, so we get a lot of value from it."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
10%
Government
8%
University
6%
Computer Software Company
19%
Manufacturing Company
8%
Financial Services Firm
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise45
Large Enterprise75
 

Questions from the Community

What is your experience regarding pricing and costs for Cisco XDR?
The licensing of Cisco XDR is a bit complicated. The cost can depend on what it is, and the process can be a little complicated.
What needs improvement with Cisco XDR?
My only complaint about Cisco XDR is related to licensing, which is complicated.
What is your primary use case for Cisco XDR?
We use Cisco XDR for our network devices and data centers, as we are an internet provider. We deliver the internet to customers.
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Also Known As

No data available
Sentinel Labs, SentinelOne Singularity
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Cisco XDR vs. SentinelOne Singularity Complete and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.