

Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Two customers faced a network breach and a bad configuration incident, but unlike in the past where recovery took days, they managed to shut down access points quickly.
The biggest return on investment when using Cisco XDR is the downtime aspect, specifically not having to roll out to sites and not having customers experience downtime.
The biggest return on investment when using Cisco XDR is that, being a small company where everybody has multiple roles, the quicker I can mitigate something, the faster I can return to my scheduled tasks for that day.
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
They responded quickly, they were always willing to meet, and they were always willing to work as per my schedule.
the tech support is excellent
I would rate Cisco customer service a ten out of ten.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
The technical support from SentinelOne Singularity Complete is very active and good, with a strong knowledge base available online.
Cisco XDR is designed to handle significant scaling of endpoints, allowing management of a large scale of environments with thousands of sessions.
In terms of scalability, I rate it as the best.
It's all auto-scale and auto-categorized, configuring automatically.
SentinelOne Singularity Complete is very scalable.
SentinelOne Singularity Complete is very scalable for our needs.
Customers have mentioned that the stability and scalability are good compared to competitors.
Once they got it fixed and figured out the issue with the observables and with the character limit, it's been flawless.
The stability and reliability of Cisco XDR, similar to most Cisco products, are bulletproof.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
Everything is managed automatically, so there is no user interference needed for upgrades.
Competitors offer more visibility without any additional licensing, which is a significant drawback for Cisco.
If it can capture threats from worldwide new threats and publish them into a particular database linked with an AI-driven system that can immediately alert people, that would be very good for zero-day threats.
Offering some free XDR licenses for testing features, similar to VPN licenses, could have a significant impact on costs.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
That seems to play a little havoc and can conflict with manual installs, causing issues where it wants to delete and reinstall the client.
This integration and discounting are something we cannot get from competitors, leading to reduced security costs.
Users can customize their use of Cisco XDR significantly from the onset, which has resulted in a lower total cost of ownership.
Overall, the price is a bit expensive compared to local competitors.
If you want protection, you have to pay the price.
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Between the clarity, the granularity, and the dashboard, it just works.
The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards.
Cisco XDR helps prevent data loss during ransomware attacks by integrating with multiple levels of security, tying to identity management systems, and allowing placement of blocks at the endpoint level.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
| Product | Market Share (%) |
|---|---|
| SentinelOne Singularity Complete | 5.8% |
| Cisco XDR | 1.8% |
| Other | 92.4% |


| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 4 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 87 |
| Midsize Enterprise | 44 |
| Large Enterprise | 77 |
Cisco XDR delivers an advanced threat detection and response experience through integration with Cisco's security suite, offering enhanced visibility, intelligence, and automation for network protection and system evaluations.
Cisco XDR integrates with Cisco Meraki and Splunk, excelling in threat intelligence and zero-day attack detection. Its automated response features provide crucial support in managing extensive networks, while the comprehensive log management facilitates detailed troubleshooting. Dashboards assist in system evaluation for effective gap mitigation. Despite its licensing complexity and upfront costs, it remains a key tool for Security Operations Center analysts and internet service providers, helping isolate threats and ensuring consistent security monitoring.
What features make Cisco XDR stand out?Cisco XDR is widely implemented in sectors requiring robust network management and monitoring. Organizations use it alongside Cisco Firepower Threat Defense and Meraki for comprehensive security measures, benefiting global customers and internet service providers for traffic and routing insights across devices and data centers.
SentinelOne Singularity Complete delivers advanced endpoint protection leveraging AI-driven threat detection and behavior analysis for efficient malware and ransomware response. Its standout features enhance security insights and ensure comprehensive endpoint management.
SentinelOne Singularity Complete provides robust ransomware recovery through unique rollback capabilities and seamless integration with various security solutions. Its machine learning enhances endpoint protection, minimizing false positives and automating responses. While praised for real-time threat monitoring, incident management, and asset management, it faces challenges in managing the console, customizing UI, and maintaining policy flexibility. Some users report difficulties with deployment and integration with existing systems, and enhanced reporting, alert management, and documentation are desired. Its appeal extends to deploying across multiple operating systems, offering comprehensive security coverage and facilitating cybersecurity compliance.
What standout features does SentinelOne Singularity Complete offer?Industries implement SentinelOne Singularity Complete for its AI capabilities in advanced endpoint protection, particularly against malware and ransomware. It's utilized across diverse operating systems, aiding in real-time threat monitoring and facilitating compliance. Organizations use it for vulnerability assessments and asset management, ensuring optimal protection in complex IT environments.
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