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Cisco XDR vs SentinelOne Singularity Complete comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.9
Cortex XDR reduces security incidents, personnel needs, and costs, offering quick ROI, enhanced performance, and competitive pricing.
Sentiment score
5.6
Cisco XDR enhances incident response, reduces system outages, and provides quick ROI through operational efficiency and reduced human resources.
Sentiment score
6.9
SentinelOne Singularity Complete boosts efficiency and ROI by automating incident response, integrating tools, and reducing security costs.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
Two customers faced a network breach and a bad configuration incident, but unlike in the past where recovery took days, they managed to shut down access points quickly.
Cloud Architect at Pure Storage
With Cisco XDR, I gain visibility on one dashboard where I can see extensive logs, resulting in time saved and reduced security incidents, which provides a strong return on my investment.
Cybersecurity Team Leader at EMAK For Computer Manufacturing (ECM)
The biggest return on investment when using Cisco XDR is the downtime aspect, specifically not having to roll out to sites and not having customers experience downtime.
Core Network Engineer at a comms service provider with 501-1,000 employees
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
If I engage five engineers for this project and implement SentinelOne, then only one resource is needed to manage the dashboard and criticality alerts.
Business Head at Ivalue Infosolution
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
Computer Technician at VILLE DE POINTE-CLAIRE
 

Customer Service

Sentiment score
7.0
Cortex XDR support is effective and fast but faces issues with language, delays, and high costs, yet generally satisfactory.
Sentiment score
7.6
Cisco XDR technical support is praised for professionalism and responsiveness, with high satisfaction despite occasional access challenges.
Sentiment score
7.2
SentinelOne Singularity Complete support is fast and knowledgeable, yet experiences vary in response detail and remote assistance.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
They responded quickly, they were always willing to meet, and they were always willing to work as per my schedule.
SOC Analyst at a educational organization with 501-1,000 employees
the tech support is excellent
Network Engineer at BTC Broadband
I would rate Cisco customer service a ten out of ten.
Core Network Engineer at a comms service provider with 501-1,000 employees
If we get stuck at midnight, any other TAC team will be in GMT or Europe or America, and they will assign our support engineer and suddenly schedule a call for us and resolve the issue.
Soc Analyst at Softcell Technologies Limited
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
Computer Technician at VILLE DE POINTE-CLAIRE
A chat service would be beneficial.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Scalability Issues

Sentiment score
7.5
Cortex XDR is scalable, supports diverse enterprises, integrates with endpoints, and enables easy expansion with cloud infrastructure.
Sentiment score
6.6
Cisco XDR is praised for its scalability, handling large environments, and adapting licensing and asset integration for growing demands.
Sentiment score
7.9
SentinelOne Singularity Complete is highly rated for scalable, cloud-native architecture, ease of deployment, and flexible administration across organizations.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
I think scalability for Cortex XDR by Palo Alto Networks is good.
Threat Analyst II at a tech vendor with 1,001-5,000 employees
Cisco XDR is designed to handle significant scaling of endpoints, allowing management of a large scale of environments with thousands of sessions.
Technical Presales at Vcom Technologies
You can start with less than 10 endpoints and expand as results appear.
Cybersecurity Analyst at a outsourcing company with 51-200 employees
In terms of scalability, I rate it as the best.
Cybersecurity Consultant | Managed Infrastructure Services Head | Business Apps and DevOps Head at Blueberry Tech Solutions India Pvt Ltd
It's all auto-scale and auto-categorized, configuring automatically.
AGM IT Security at Page Industries Ltd
SentinelOne Singularity Complete is very scalable.
DGM. Technical Security at a tech services company with 10,001+ employees
SentinelOne Singularity Complete is very scalable for our needs.
Cyber Security Expert at Nestle
 

Stability Issues

Sentiment score
8.0
Cortex XDR is highly regarded for stability, reliable performance, and well-received updates, despite minor occasional disruptions.
Sentiment score
7.9
Cisco XDR is praised for reliability and scalability, though initial integration issues were resolved, ensuring stable performance.
Sentiment score
7.9
SentinelOne Singularity Complete is highly stable and reliable, with minimal downtime and high user satisfaction despite minor issues.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
Customers have mentioned that the stability and scalability are good compared to competitors.
Director -Digital Transformation at Convergence
Once they got it fixed and figured out the issue with the observables and with the character limit, it's been flawless.
SOC Analyst at a educational organization with 501-1,000 employees
The stability and reliability of Cisco XDR, similar to most Cisco products, are bulletproof.
Network Engineer at BTC Broadband
Even if the agent disconnects from our console, it will still protect the desktop or laptop.
Soc Analyst at Softcell Technologies Limited
This indicates room for improvement in stability when interacting with other solutions.
Director, Information Technology at Premier Realty Group
Initially, there were issues, particularly on the management side, but now the console is much more stable.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
 

Room For Improvement

Cortex XDR requires enhancements in UI, integration, reporting, and pricing, while addressing false positives and improving automation and mobile support.
Cisco XDR requires AI enhancements, simplified integration, better pricing, bundled licenses, and reduced resource use for improved performance.
SentinelOne Singularity Complete needs improvements in automation, integration, UI, pricing, setup, stability, interoperability, and support features.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Competitors offer more visibility without any additional licensing, which is a significant drawback for Cisco.
Director -Digital Transformation at Convergence
If it can capture threats from worldwide new threats and publish them into a particular database linked with an AI-driven system that can immediately alert people, that would be very good for zero-day threats.
Manager IT at NVCL Group
Offering some free XDR licenses for testing features, similar to VPN licenses, could have a significant impact on costs.
Network Security Specialist at General Authority of Customs
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution.
Soc Analyst at Softcell Technologies Limited
Providing a single pane of visibility for the end user would be beneficial.
AGM IT Security at Page Industries Ltd
 

Setup Cost

Cortex XDR offers flexible pricing from $55 to $90 per endpoint annually, considered cost-effective for its advanced features.
Cisco XDR pricing varies with subscription models; customization and streamlined support offer potential cost benefits despite licensing complexity.
SentinelOne offers competitive pricing with flexible licensing, often more economical than competitors, appealing to diverse organizational needs.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
This integration and discounting are something we cannot get from competitors, leading to reduced security costs.
Network Security Specialist at General Authority of Customs
Users can customize their use of Cisco XDR significantly from the onset, which has resulted in a lower total cost of ownership.
Cloud Architect at Pure Storage
Overall, the price is a bit expensive compared to local competitors.
Director -Digital Transformation at Convergence
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

Cortex XDR provides advanced threat detection with AI analytics, real-time blocking, and seamless integration for enhanced security.
Cisco XDR offers centralized visibility, flexibility, integration, and automation, enhancing security with detailed analytics and customizable dashboards for threat management.
SentinelOne Singularity Complete provides AI-driven threat detection, efficient analysis, minimal resource impact, and robust integration for enhanced security.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
Between the clarity, the granularity, and the dashboard, it just works.
Network Engineer at BTC Broadband
The feature I appreciate the most about Cisco XDR is the flexibility for a user to be able to create their own reporting and dashboards.
Cloud Architect at Pure Storage
Cisco XDR helps prevent data loss during ransomware attacks by integrating with multiple levels of security, tying to identity management systems, and allowing placement of blocks at the endpoint level.
Cybersecurity Consultant | Managed Infrastructure Services Head | Business Apps and DevOps Head at Blueberry Tech Solutions India Pvt Ltd
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Endpoint Protection Platform (EPP) (5th), Endpoint Detection and Response (EDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Cisco XDR
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
SentinelOne Singularity Com...
Ranking in Extended Detection and Response (XDR)
2nd
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
212
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), AI Observability (4th)
 

Mindshare comparison

As of March 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.9%, down from 5.6% compared to the previous year. The mindshare of Cisco XDR is 1.8%, up from 1.2% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 5.8%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Complete5.8%
Cortex XDR by Palo Alto Networks4.9%
Cisco XDR1.8%
Other87.5%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Pranav Salian - PeerSpot reviewer
Head of Business Operations at SISA
Unified threat detection has strengthened visibility and reduced response time across all environments
Cisco XDR offers a wide range of integrations and connectors where we can integrate a whole range of devices available in our on-premises environment as well as cloud sources which we have primarily on AWS and Azure. Those environment log sources are integrated with Cisco XDR and it helps provide a single pane of glass view in terms of our security posture, giving us visibility within a single platform rather than focusing on individual security devices such as firewalls or EDRs which would typically be working in silos. These integrations are straightforward. Cloud workloads are easier to integrate compared to on-premises devices, primarily because the cloud workloads have readymade connectors and integration standard operating procedures for us to integrate with Cisco XDR. We have typically not faced challenges with integrations with Cisco XDR. There may be certain OEMs which are not well known and cannot be directly integrated without the help of vendor support or OEM support, which we were able to connect with and ensure they are integrated with Cisco XDR. From the reporting perspective, the dashboards offer quite a lot of predefined and useful options which help with live threat monitoring and provide a high-level view of the current threats, incident reporting metrics, mean time to detect, and mean time to respond. These sorts of dashboards are available on the platform and help provide a good view even for someone at the leadership level. Cisco XDR has definitely improved our security posture and our visualization, ensuring that we are protected and providing greater visibility for our SOC team. Cisco XDR has definitely reduced our mean time to respond. Previously it used to be more than 24 hours, but we have been able to reduce it to less than 16 hours due to all the various integrations and automation capabilities. Cisco XDR has been useful for us to gain visibility into gaps in our security posture and how those can be improved by conducting analysis on the platform itself. We have utilized the platform to improve our security posture and reduce blind spots.
Vaibhav Mahendra Kolhe - PeerSpot reviewer
Soc Analyst at Softcell Technologies Limited
Automation has reduced alerts and freed the soc team to focus on faster incident response
Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Computer Software Company
12%
Government
11%
Manufacturing Company
9%
Comms Service Provider
6%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise6
Large Enterprise3
By reviewers
Company SizeCount
Small Business93
Midsize Enterprise48
Large Enterprise78
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Cisco XDR?
In terms of licensing and support cost, it is quite seamless. Based on the number of users we require, we have purcha...
What needs improvement with Cisco XDR?
Cisco XDR can be improved in terms of out-of-the-box integrations and standard operating procedures available on the ...
What is your primary use case for Cisco XDR?
Cisco XDR serves as the main platform for threat detection and threat response in my organization. We have integrated...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is ...
What is your experience regarding pricing and costs for SentinelOne Singularity?
It is neither too costly, but definitely, it is one of the advantages that SentinelOne is quite adapted towards the p...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Sentinel Labs, SentinelOne Singularity
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Cisco XDR vs. SentinelOne Singularity Complete and other solutions. Updated: February 2026.
884,873 professionals have used our research since 2012.