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Claude vs Perplexity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Claude
Ranking in AI-Powered Chatbots
21st
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
2
Ranking in other categories
AI Writing Tools (8th), AI Code Assistants (6th), Large Language Models (LLMs) (6th), AI Proofreading Tools (8th)
Perplexity
Ranking in AI-Powered Chatbots
6th
Average Rating
3.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the AI-Powered Chatbots category, the mindshare of Claude is 1.9%, up from 0.7% compared to the previous year. The mindshare of Perplexity is 4.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Chatbots
 

Featured Reviews

Nishant Thakkar - PeerSpot reviewer
Data visualization and workflow efficiency improve with automated features
I do not have a business relationship with this vendor other than being a customer, and I was not offered a gift card or incentive for this review. We use other tech products such as Microsoft Excel and Slack. We can use my real name when publishing my review, along with my real company name. On a scale of 1-10, I rate Claude an 8.
Malte Landwehr - PeerSpot reviewer
Attempts to be versatile but falls short of specialized performance
I use Perplexity primarily as an online search engine when I need information I use Perplexity primarily as an online search engine when I need information. However, I cannot recommend it as Google is a better web search engine, and ChatGPT is a better LLM-based answer engine. I find information…
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Top Industries

By visitors reading reviews
Computer Software Company
13%
University
8%
Comms Service Provider
8%
Manufacturing Company
7%
Financial Services Firm
18%
Media Company
9%
University
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Claude?
The pricing is standard for the markets. It is not a monthly price, but a bucket with dollars for usage. If I make too many queries, I consume more of my budget on the platform.
What needs improvement with Claude?
The product could be improved by offering automatic integration with other solutions, such as the ability to read Excel or text files and automate processes this way. Currently, additional solution...
What is your primary use case for Claude?
I primarily work on creating labs and testing cases. I generate agents for specific topics. If I want to develop an application, I use a specific prompt and utilize it as an agent to address a spec...
What needs improvement with Perplexity?
The core feature and the core ranking algorithm of Perplexity should be improved. Perplexity is trying to be everything at once, such as providing stock information and e-commerce, and should make ...
What is your primary use case for Perplexity?
I use Perplexity primarily as an online search engine when I need information.
What advice do you have for others considering Perplexity?
I would advise using something else instead. Perplexity has nothing that makes it unique, and it tries to do everything at once but does nothing well. Its competitors are better in every way. I rat...
 

Comparisons

 

Overview

Find out what your peers are saying about Moveworks, ServiceNow, Espressive and others in AI-Powered Chatbots. Updated: August 2025.
865,164 professionals have used our research since 2012.