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Cloudflare vs F5 Silverline Managed Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Cloudflare improves performance, security, and financial outcomes with affordable plans, enhancing user satisfaction and operational efficiency significantly.
Sentiment score
6.6
F5 Silverline Managed Services offers effective cybersecurity solutions, with variable ROI perceptions and appreciation for time and cost savings.
For the small project I was working on, using the basic tier provided a huge improvement at zero cost.
Security Specialist at a tech services company with 1,001-5,000 employees
In terms of return on investment with Cloudflare, it costs my time to set them up, but basically once they're set up, it's done.
Owner at Hga consulting
 

Customer Service

Sentiment score
6.9
Cloudflare's customer service is praised for promptness, but technical support feedback varies, especially favoring Enterprise tier users.
Sentiment score
6.1
F5 Silverline's customer support is responsive but varies; users praise personalization but note challenges with escalations and response times.
Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model.
Senior Consultant CDN at a comms service provider with 10,001+ employees
I would rate the technical support with Cloudflare as excellent every time I've had to call them.
Owner at Hga consulting
We use other solutions where support is available through Slack channels and is more interactive, with someone responding within a couple of minutes or seconds.
General Manager at bKash Limited
Their support team is responsive, and they deliver timely updates, addressing any glitches promptly.
Senior Network Security Consultant at a tech vendor with 10,001+ employees
They resolve the issues by joining me to fix them.
Design & Delivery Senior Network Security Architect at Qiddiya Investment Company
 

Scalability Issues

Sentiment score
7.9
Users praise Cloudflare's scalability, flexibility, and seamless tier transitions for maintaining high performance under increasing traffic and demands.
Sentiment score
7.8
F5 Silverline offers scalable managed services, efficiently handling enterprise demands with flexible expansion and seamless capacity management.
It is a SaaS tool, but the fact that they have workloads deployed across the world proves that it is a highly scalable tool.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
The tool offers very good performance, even during high-traffic periods.
Engineer at SITMEXICO
I rate the solution’s scalability an eight out of ten.
Independent Consultant at Unaikui
F5 Silverline Managed Services is scalable enough without observed limitations.
Senior Network Security Consultant at a tech vendor with 10,001+ employees
The solution is fully scalable, and I would give it a rating of ten on a scale of one to ten for scalability.
Design & Delivery Senior Network Security Architect at Qiddiya Investment Company
 

Stability Issues

Sentiment score
7.5
Cloudflare is generally stable and reliable, with some initial setup challenges but excellent performance and positive user feedback.
Sentiment score
7.3
F5 Silverline delivers stable performance with strong monitoring, minimal downtime, effective support, and high stability ratings despite occasional issues.
I rate the solution’s stability an eight out of ten.
Independent Consultant at Unaikui
The service is very stable with no impacts during high-traffic periods.
Engineer at SITMEXICO
They offer regular updates, and overall, I would rate the stability of the solution as nine out of ten.
Senior Network Security Consultant at a tech vendor with 10,001+ employees
 

Room For Improvement

Cloudflare needs enhancements in speed, support, reliability, pricing, and documentation, while expanding integration, security, and analytics capabilities.
F5 Silverline needs improved pricing, integration, user interfaces, automation, API, and enhanced features like AI and bot detection.
Despite these challenges, overall, Cloudflare remains the preferred solution compared to Azure, AWS CloudFront, and Google Cloud Armor.
Managed Services Manager at Adapture Technology Group
Customers do not have options to modify any configuration parameters in Cloudflare, whereas other competitor solutions, such as F5 Distributed Cloud, allow customers to tune configurations according to their requirements.
General Manager at bKash Limited
Areas like how assessment, discovery, and payload are dealt with and how it all comes into your organization can be considered when trying to make suggestions to Cloudflare for improvements.
Senior Cloud Solution Architect at Integrated Technology Solution Group (ITSG)
Introducing preemptive support prompts would reduce the manual effort required for creating policies or blocking specific IPs.
Senior Network Security Consultant at a tech vendor with 10,001+ employees
Improvements could include the creation of highly optimized profiles.
Design & Delivery Senior Network Security Architect at Qiddiya Investment Company
 

Setup Cost

Enterprise users find Cloudflare cost-effective, with valuable upgrades and competitive pricing, despite unclear enterprise price lists.
Enterprise users view F5 Silverline pricing as competitive but costly, with room for negotiation and flexible licensing options.
I find it to be cheap.
Engineer at SITMEXICO
I rate the product’s pricing a five out of ten, where one is cheap, and ten is expensive.
Senior Solutions Architect at Think Power Solutions
The tool is a premium product, so it is very expensive.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
On a scale where ten is very expensive, I would rate the pricing as three.
Senior Network Security Consultant at a tech vendor with 10,001+ employees
The solution is expensive
Design & Delivery Senior Network Security Architect at Qiddiya Investment Company
 

Valuable Features

Cloudflare provides caching, DDoS protection, and CDN services with enhanced security features, making it vital for optimized web performance.
F5 Silverline Managed Services provides easy setup, robust security features, excellent scalability, and effective DDoS protection with comprehensive reporting.
The most valuable features of the solution are performance and security.
Senior Cloud Solution Architect at Integrated Technology Solution Group (ITSG)
Techniques like minification and image compression reduce the size of assets, leading to better performance and faster user load times.
Senior Solutions Architect at Think Power Solutions
The solution has been able to compare it to the market, and I think the product has taken great strides in automating quite a bit of things, and they use a lot of AI.
Principal Cyber Prevent and Defense Engineer at a comms service provider with 1,001-5,000 employees
It allows for centralized management of certificates, protecting applications from top ten attacks like SQL injection and cross-site scripting.
Design & Delivery Senior Network Security Architect at Qiddiya Investment Company
The monitoring tab displays GET and POST requests in a readable format, making it accessible even to non-tech-savvy individuals.
Senior Network Security Consultant at a tech vendor with 10,001+ employees
 

Categories and Ranking

Cloudflare
Ranking in Distributed Denial-of-Service (DDoS) Protection
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
78
Ranking in other categories
CDN (1st), WAN Optimization (4th), Managed DNS (1st), Domain Name System (DNS) Security (5th), Cloud Security Posture Management (CSPM) (12th)
F5 Silverline Managed Services
Ranking in Distributed Denial-of-Service (DDoS) Protection
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
Web Application Firewall (WAF) (21st)
 

Mindshare comparison

As of January 2026, in the Distributed Denial-of-Service (DDoS) Protection category, the mindshare of Cloudflare is 16.7%, down from 18.0% compared to the previous year. The mindshare of F5 Silverline Managed Services is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Distributed Denial-of-Service (DDoS) Protection Market Share Distribution
ProductMarket Share (%)
Cloudflare16.7%
F5 Silverline Managed Services1.6%
Other81.7%
Distributed Denial-of-Service (DDoS) Protection
 

Featured Reviews

M.A. Faisal - PeerSpot reviewer
General Manager at bKash Limited
Advanced protection has secured critical web workloads and provides clear traffic visibility
From a security perspective, there remains a security loophole, as some browsers in the market can bypass the Turnstile solution, which requires approximately 40 seconds to do so. From a performance perspective, this is acceptable. We also tried Google reCAPTCHA, and that can also be bypassed. From a security perspective, I would say neither solution is completely secured. Regarding uptime, we have faced a couple of incidents due to Cloudflare in recent years, so I cannot say we receive 100% uptime for our region. We sometimes face challenges, including downtime and other issues. As a result, we are not receiving 100% uptime from Cloudflare's solution. Since most of our customers are in this region, we need alternatives. We need something more competitive than Cloudflare. Unfortunately, in Bangladesh, Cloudflare has three points of presence already, and we cannot find any other solution provider in Bangladesh as an alternative, which presents another challenge. Competitor solutions have more attack signatures, which ensure better security compared to Cloudflare's predefined configurations. Customers do not have options to modify any configuration parameters in Cloudflare, whereas other competitor solutions, such as F5 Distributed Cloud, allow customers to tune configurations according to their requirements. Cloudflare could improve in this area. Additionally, regarding visibility, Cloudflare has static visibility, but they could adopt dynamic graph features for their customers.
RM
Senior Network Security Consultant at a tech vendor with 10,001+ employees
Manages network threats and supports application control with ease
The best advantage of F5 Silverline Managed Services is that it is easy to use. The admin guide they provide is easy to understand and allows for implementation within a few days. The traffic manager and the monitoring tool are valuable as well. The monitoring tab displays GET and POST requests in a readable format, making it accessible even to non-tech-savvy individuals. It offers effective reports and monitoring capabilities.
report
Use our free recommendation engine to learn which Distributed Denial-of-Service (DDoS) Protection solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Comparison Review

it_user68487 - PeerSpot reviewer
Security Expert with 51-200 employees
Nov 6, 2013
CloudFlare vs Incapsula: Web Application Firewall
CloudFlare vs Incapsula: Round 2 Web Application Firewall Comparative Penetration Testing Analysis Report v1.0 Summary This document contains the results of a second comparative penetration test conducted by a team of security specialists at Zero Science Lab against two cloud-based Web…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
19%
Insurance Company
13%
Comms Service Provider
13%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise8
Large Enterprise26
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise8
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GRE tunnels. We have decreased site load times on Mobile 3G from 8 to 1,6 seconds ...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service that offers great redundancy and advanced security with built-in unmetered and ...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
Is Citrix ADC (formerly Netscaler) the best ADC to use and if not why?
For ADC, any ADC can do a good job. But in case if you want to add WAF functionality to the same ADC hardware you have to look for other ADC's like F5, Imperva, Radware, Fortinet, etc.
What is your experience regarding pricing and costs for F5 Silverline Managed Services?
The solution is quite reasonably priced, with costs being lower in comparison to competitors. On a scale where ten is very expensive, I would rate the pricing as three. It offers cost savings and i...
What needs improvement with F5 Silverline Managed Services?
Automating processes could enhance F5 Silverline Managed Services. For example, introducing preemptive support prompts would reduce the manual effort required for creating policies or blocking spec...
 

Also Known As

Cloudflare DNS
F5 Silverline Web Application Firewall, F5 Silverline DDoS Protection
 

Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
City Bank, Ricacorp Properties, Miele, American Systems, Bangladesh Post Office
Find out what your peers are saying about Cloudflare vs. F5 Silverline Managed Services and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.