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Commvault Cloud vs Dell PowerProtect DP (IDPA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
2.7
Dell PowerProtect DP offers cost efficiency, malware protection, and reliable features, providing users a beneficial return on investment.
I see it as both time-saving and money-saving.
Senior System Engineer at Tenece Professional services
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
8.4
Dell PowerProtect DP support is highly rated, with improved logistics, though some communication and scheduling challenges remain.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
If I were to rate customer service from zero to ten points, I would give it ten out of ten.
Senior System Engineer at Tenece Professional services
To improve support and reach a ten, I believe that the process may need to be enhanced, as it is essential for customers to understand their contracts and have clear expectations when opening cases for support.
Pre Sales Manager at a tech services company with 51-200 employees
On the one or two occasions where we needed to engage with Dell support, they've been most helpful.
Senior Systems Engineer at NTT DATA
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
5.5
Dell PowerProtect DP is highly scalable, easily upgraded, supports large datasets but may require hardware updates at capacity.
Scalability is great here, and it achieves this without downtime.
Senior System Engineer at Tenece Professional services
The product offers flexibility for scalability, making it user-friendly and adaptable to different performance requirements.
Consultant at Key Information Technology L.L.C.
I find the scalability of the product to be good and scalable as a family with the need for proper engagement in the sizing stage based on customer requirements.
Pre Sales Manager at a tech services company with 51-200 employees
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
8.3
Dell PowerProtect DP is stable, reliable, with seamless scalability, minor network issues, and strong support, rated highly by users.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
None of the customers has experienced any downtime.
Senior System Engineer at Tenece Professional services
Dell PowerProtect DP (IDPA) is a stable solution because it's a mature product.
Senior Systems Engineer at NTT DATA
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Dell PowerProtect DP is costly with setup challenges, needing better security features, AI tools, and improved integration options.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
Dell PowerProtect DP (IDPA) requires more updates and innovations in AI-powered cyber resilience.
Consultant at Key Information Technology L.L.C.
The centralized DP Central is effective from an operational perspective for managing policies.
Pre Sales Manager at a tech services company with 51-200 employees
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Avamar.
Lead Architect at a comms service provider with 10,001+ employees
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
Dell PowerProtect DP provides flexible, capacity-based licensing with competitive pricing, offering discounts for partners and simplifying purchases with monthly billing.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
Pricing is competitive with other software vendors.
Consultant at Key Information Technology L.L.C.
The only disadvantage I can see with Dell PowerProtect DP (IDPA) is the cost.
Senior System Engineer at Tenece Professional services
The pricing of Dell PowerProtect DP (IDPA) is competitive compared to its peers in the market.
Senior Systems Engineer at NTT DATA
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Dell PowerProtect DP offers easy management, high deduplication, scalability, hybrid cloud, and fast recovery in a comprehensive platform.
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
AI integration enhances backup operations by analyzing data and ensuring malware protection.
Consultant at Key Information Technology L.L.C.
Dell PowerProtect DP (IDPA) has a scalable architecture, offering flexibility, so you can always scale the capacity to meet any increased demands.
Senior Systems Engineer at NTT DATA
The concept of pre-integrated solutions was very nice, allowing a customer to have a single dashboard to manage everything, which includes backups for desktops, laptops, enterprise applications, virtual and physical servers, along with comprehensive cloud-based backup capabilities.
Pre Sales Manager at a tech services company with 51-200 employees
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
eDiscovery (3rd), Cloud Backup (4th), Disaster Recovery as a Service (4th), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
Dell PowerProtect DP (IDPA)
Ranking in Backup and Recovery
36th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 3.6%, down from 7.5% compared to the previous year. The mindshare of Dell PowerProtect DP (IDPA) is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Commvault Cloud3.6%
Dell PowerProtect DP (IDPA)0.7%
Other95.7%
Backup and Recovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
LANRE OGUNDARE - PeerSpot reviewer
Senior System Engineer at Tenece Professional services
Centralized backups have simplified daily management and improved recovery for our customers
The only disadvantage I can see with Dell PowerProtect DP (IDPA) is the cost. In terms of the usage and also the management aspect of it, it has been great and fantastic. The solution is quite expensive in this regard. That is what most of the customers say. The solution is quite expensive, but when it comes to manageability or interaction with the solution, it is great. If tomorrow brings the next release of Dell PowerProtect DP (IDPA), I would like to see some additional features included and some new functionalities. At the moment, the solution is great, so I do not know if there will be any additional functionality for the solution, but I would not mind. For now, it is acceptable. Apart from price, I would say there are no other issues or areas for improvement other than cost. Only price could be slightly less.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
5%
Construction Company
11%
Government
9%
Financial Services Firm
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise7
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
What is your experience regarding pricing and costs for Dell PowerProtect DP (IDPA)?
The pricing of Dell PowerProtect DP (IDPA) is competitive compared to its peers in the market, and while it can always come down, I still think it's a fair price.
What needs improvement with Dell PowerProtect DP (IDPA)?
You cannot integrate with any other third-party solution or your Data Domain since it is very tightly coupled and has limited licenses with respect to capacity that are integrated directly with Ava...
What is your primary use case for Dell PowerProtect DP (IDPA)?
We implemented Dell PowerProtect DP (IDPA) for one of our biggest enterprise customers across their 30 sites. The customer had hyperconverged infrastructure and was looking for a completely isolate...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Dell EMC IDPA, Dell IDPA, EMC IDPA
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Under Armour, Christian Brothers University, Presidio
Find out what your peers are saying about Commvault Cloud vs. Dell PowerProtect DP (IDPA) and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.