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Commvault Cloud vs Veeam Backup for AWS comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.
Sentiment score
6.1
Veeam Backup for AWS offers ROI with downtime reduction, data protection, cost savings, but pricing concerns exist for low usage.
We experience a good return on investment with Veeam Backup for AWS as we use it to back up more than one hundred servers, which has been very beneficial.
IT Lead at Meditab Software, Inc.
easy data recovery
Senior Software Engineer at Ford Motor Company
It is also a very valuable tool because it has the ability to back up to multiple locations easily, ensuring recovery with minimum downtime and automation of jobs to save time and cost.
Senior Dotnet Developer at Infosys
 

Customer Service

Sentiment score
7.2
Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.
Sentiment score
7.9
Veeam Backup for AWS is praised for excellent, proactive customer support, with high responsiveness and availability ensuring user satisfaction.
The number of people who know Commvault Cloud is lesser compared to Veeam.
Managing Director at ITS Technology Solution Pvt. Ltd.
At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.
Cloud Solution Architect at Tata Consultancy
Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.
Support Engineer at a media company with 1,001-5,000 employees
support was prompt to ask questions and provided updates to fix the problem quickly.
President at Megasetec
The customer support for Veeam Backup for AWS is excellent, unparalleled, top-notch, and best-in-class.
Senior Frontend Developer at HCL Technologies
I rate the technical support highly because they always help us and fix any issues we encounter.
IT Lead at Meditab Software, Inc.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.
Sentiment score
8.4
Veeam Backup for AWS is highly rated for its scalability, cost-effectiveness, and efficient handling of large, diverse datasets.
It has helped us back up huge data, and it is easy to retrieve or restore, making it very scalable.
Data Engineer at Genpact - Headstrong
Veeam Backup for AWS's scalability is impressive, as it is scalable and handles all the data in my organization securely.
Regional Sales Manager at Novartis
It is able to handle any data, whether huge or small, very effectively.
Senior Software Engineer at Ford Motor Company
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.
Sentiment score
8.9
Veeam Backup for AWS is praised for exceptional stability and reliability with efficient support, ensuring dependable performance across environments.
I have not faced any downtimes with Commvault Cloud.
Managing Director at ITS Technology Solution Pvt. Ltd.
Commvault Cloud is highly stable, and I would rate it a ten out of ten.
CEO at a computer software company with 51-200 employees
The reliability and stability of Veeam Backup for AWS are commendable.
IT Lead at Meditab Software, Inc.
Veeam Backup for AWS is very stable, fast, and reliable.
Regional Sales Manager at Novartis
I have noticed no crashing or downtime.
Senior Dotnet Developer at Infosys
 

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.
Veeam Backup for AWS needs enhancements in reporting, integration, security, cost management, and OS compatibility to boost user satisfaction.
I would like to see AI capabilities in Commvault Cloud.
Cloud Solution Architect at Tata Consultancy
I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.
CEO at a computer software company with 51-200 employees
The product would benefit from adding more security features and improving compatibility with other operating systems like IBM AIX.
President at Megasetec
People must be aware of the costs associated with Veeam Backup for AWS and try to manage them. Be aware of it because this is a sudden cost and a surprising cost - what I would say is a hidden cost.
Lead Architect at a comms service provider with 10,001+ employees
I would like to see features such as live replication that should allow immediate restoration with minimal time and minimal configuration.
IT Lead at Meditab Software, Inc.
 

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.
Veeam Backup for AWS is valued for affordability, ease of setup, features, and proactive support, despite licensing cost concerns.
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
CEO at a computer software company with 51-200 employees
very cost-effective and affordable
Senior Software Engineer at Ford Motor Company
Veeam Backup for AWS licensing costs are high.
President at Megasetec
My experience with pricing, setup cost, and licensing for Veeam Backup for AWS was good because the setup cost is low.
Head Cloud Services (Infra & Systems) at Anvek
 

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.
Veeam Backup for AWS offers reliable, fast backups with security, cost management, and easy AWS integration, enhancing disaster recovery.
We can back up unlimited TBs due to our per node license.
Support Engineer at a media company with 1,001-5,000 employees
Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.
CEO at a computer software company with 51-200 employees
The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.
Cloud Solution Architect at Tata Consultancy
The features of Veeam Backup for AWS are very easy to use, quick to deploy, offer faster recovery, top-notch security, easy to manage, and cost-effective.
Senior Frontend Developer at HCL Technologies
Veeam Backup for AWS helps us to protect our data from accidental deletion and store data offsite in AWS, so in case a disaster happens in our data center, we can retrieve the data from AWS.
IT Lead at Meditab Software, Inc.
Veeam Backup for AWS has positively impacted my organization by reducing downtime and data losses, ensuring compliance and risk mitigation, achieving cost savings of approximately 60 to 70 percent, providing ease of use and deployment, offering comprehensive backup and recovery features, and ensuring scalable performance has been high.
Data Engineer at Genpact - Headstrong
 

Categories and Ranking

Commvault Cloud
Ranking in Cloud Backup
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (4th), eDiscovery (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (7th)
Veeam Backup for AWS
Ranking in Cloud Backup
15th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
Gegax Robert - PeerSpot reviewer
Senior Software Engineer at Ford Motor Company
Seamless backups have transformed data protection and now safeguard critical workloads
The best features Veeam Backup for AWS offers are that it is fast and reliable, easy to use, creates image backups of PostgreSQL, allows upgrading full functions using the AWS plugin package, and enables using a single console to manage data protection and recovery. Veeam Backup for AWS has positively impacted my organization by solving the challenges of managing backup in complex AWS environments. Its features such as data deduplication and compression offered at a good price are very cost-effective. Backups are also very powerful and easy when using Veeam Backup for AWS software. Since using Veeam Backup for AWS, I have seen specific outcomes such as reduced downtime and data loss by 80% from 60%, along with compliance and risk mitigation and cost savings since it is very easy and cost-effective.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Government
5%
Computer Software Company
17%
Manufacturing Company
10%
Outsourcing Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
What is your experience regarding pricing and costs for Veeam Backup for AWS?
My experience with pricing, setup cost, and licensing is that the cost is very effective and affordable. Settings become easy after you go through the learning curve, and everything falls into plac...
What needs improvement with Veeam Backup for AWS?
Veeam Backup for AWS should provide a hybrid solution, and the user interface needs to be more user-friendly. The initial setup was a bit complex, especially for non-technical users.I believe a hyb...
What is your primary use case for Veeam Backup for AWS?
I have been using Veeam Backup for AWS since 2018 and it is one of the best backup solutions available. The software is easy to implement, support, and especially recover information when needed. T...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Information Not Available
Find out what your peers are saying about Commvault Cloud vs. Veeam Backup for AWS and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.