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CrowdStrike Falcon vs SentinelOne Singularity Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
CrowdStrike Falcon boosts efficiency and cost savings while enhancing security and performance without increasing system slowdown.
Sentiment score
7.5
SentinelOne Singularity Identity offered high return on investment with enhanced protection, efficiency, and time savings, justifying higher costs.
 

Customer Service

Sentiment score
7.1
CrowdStrike Falcon’s support is praised for responsiveness, but some report slow responses and inconsistency, especially on weekends.
Sentiment score
7.8
SentinelOne Singularity Identity provides responsive customer service with higher tiers offering 24/7 support and prioritizing user success.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
The technical support from CrowdStrike Falcon is good.
They have been responsive to our needs as integrators and those of the client.
 

Scalability Issues

Sentiment score
7.9
CrowdStrike Falcon's scalability and cloud-based architecture support rapid deployment and seamless expansion for diverse business security needs.
Sentiment score
8.3
SentinelOne Singularity Identity is praised for scalability, despite occasional integration and deployment challenges, often rated nine or ten.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
Its scalability is good.
When it comes to scalability, it is entirely based on premium models according to demand.
 

Stability Issues

Sentiment score
8.2
CrowdStrike Falcon offers stable, reliable performance across environments, managing endpoints effectively despite minor update challenges and connectivity issues.
Sentiment score
8.5
SentinelOne Singularity Identity is highly stable with minimal CPU usage, excellent performance, and effective support for installation issues.
We are following N-1 versions across our environment, which is stable.
I have never seen instability in the CrowdStrike tool.
I find CrowdStrike to be stable; there are no issues, although there was one instance when we had an outage for updating the Falcon Agent.
 

Room For Improvement

CrowdStrike Falcon users seek better third-party integration, intuitive UI, threat detection, support, pricing, and forensic tools.
SentinelOne Singularity Identity needs better management, enhanced features, user-friendly policies, improved support, and competitive pricing.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
There is a clear roadmap for improvements, including enhancing capabilities with AI and seamless functionality in an MSP model for deeper visibility across multiple agencies.
 

Setup Cost

CrowdStrike Falcon provides robust security at premium pricing, with flexible licensing but may be costly for some businesses.
SentinelOne Singularity Identity offers competitive pricing, valued integration, and customizable licensing, though pricing transparency is key for executive approval.
The licensing cost and setup costs are affordable.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
 

Valuable Features

CrowdStrike Falcon provides advanced, efficient threat protection with AI capabilities, ease of management, and comprehensive detection and prevention features.
SentinelOne Singularity Identity offers AI-driven threat detection, rapid response, and efficient security management with minimal system impact.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
CrowdStrike has improved our incident response capabilities.
With visibility into endpoint telemetry, SentinelOne does provide useful information to find threat actors and empowers those who are in the business of threat hunting.
 

Categories and Ranking

CrowdStrike Falcon
Ranking in Identity Threat Detection and Response (ITDR)
3rd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
128
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (2nd), Threat Intelligence Platforms (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), AI-Powered Cybersecurity Platforms (1st)
SentinelOne Singularity Ide...
Ranking in Identity Threat Detection and Response (ITDR)
4th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
21
Ranking in other categories
Vulnerability Management (11th), Advanced Threat Protection (ATP) (7th), Threat Deception Platforms (2nd)
 

Mindshare comparison

As of May 2025, in the Identity Threat Detection and Response (ITDR) category, the mindshare of CrowdStrike Falcon is 14.7%, up from 9.8% compared to the previous year. The mindshare of SentinelOne Singularity Identity is 3.8%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Threat Detection and Response (ITDR)
 

Featured Reviews

Chintan-Vyas - PeerSpot reviewer
Easy to set up with good behavior-based analysis but needs a single-click recovery option
Most organizations are currently looking for a scheduled scan to meet their compliance needs. Other players like Symantec and Trend Micro, FireEye, et cetera, are still providing the signature-based regular scheduled scans also, which is not available in CrowdStrike. That is one parameter that we feel should be there in CrowdStrike. CrowdStrike is only working on the dynamic or the files under execution. CrowdStrike is not scanning the static files. The product could be more accurate in terms of performance. We'd like to have a single-click recovery option. With some machines getting corrupted by malware, we need an easy way to start with a blank slate if things happen. That one feature should be there in the EDR.
Roftiel Constantine - PeerSpot reviewer
Provides proactive threat remediation, reduces alert volume, and enhances incident response capabilities
During our pre-purchase evaluation of SentinelOne's EDR capabilities three years ago, we were consistently impressed by the positive relationships customers reported having with SentinelOne's engineers, sales teams, and customer success managers. These strong relationships, evident in the customers' unsolicited feedback, highlighted the "soft skills" and intangible qualities that SentinelOne possessed. This positive customer experience has been mirrored in our own interactions with them. Their responsiveness to our needs, particularly when addressing a couple of challenges we faced, has been excellent. They proactively scheduled weekly meetings to demonstrate their commitment to resolving our issues, a customer-centric approach I admire. SentinelOne's dedication to customer service, including their rapid technology updates and responsiveness to our suggestions, has been crucial to our success in protecting our organization. Their ability to quickly incorporate our needs into new releases is truly impressive and sets them apart. Overall, I highly recommend SentinelOne based on our positive interactions across all levels of their organization.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
17%
Financial Services Firm
13%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
Does SentinelOne have a Virtual Patching functionality?
Yes -- SentinelOne has a Virtual Patching functionality called Virtual Patching and Exploit Shield. This preventive security solution uses behavioral AI to identify and block zero-day attacks and v...
What is your experience regarding pricing and costs for SentinelOne Singularity Identity?
I have no visibility into pricing, setup costs, or licensing as the government handles these aspects directly with SentinelOne. We do the integrating, and they process the payments.
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface
No data available
 

Overview

Find out what your peers are saying about CrowdStrike Falcon vs. SentinelOne Singularity Identity and other solutions. Updated: April 2025.
851,604 professionals have used our research since 2012.