Try our new research platform with insights from 80,000+ expert users

CyberArk Privileged Access Manager vs Fortra's Powertech Identity & Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
228
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Fortra's Powertech Identity...
Ranking in Privileged Access Management (PAM)
41st
Average Rating
5.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 15.8%, down from 21.4% compared to the previous year. The mindshare of Fortra's Powertech Identity & Access Manager is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager15.8%
Fortra's Powertech Identity & Access Manager0.5%
Other83.7%
Privileged Access Management (PAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
reviewer910470 - PeerSpot reviewer
Inexperienced support for old product, but good flexibility for use case customization
HelpSystems Powertech is scalable if you throw more servers at it. Then you can distribute the load, which is a Microsoft SQL Server backend, and as long as you allocate enough resources to those things, then it is scalable. That's good enough. It would be an entire organization that uses it. So at a hospital for example, a healthcare system, a bank, and it would be the entire workforce on it. I haven't see a lot of customer's specific use cases, but it is for the whole workforce, everyone. The CEO of the company to the janitor. In terms of maintaining it, that requires application administrators or system administrators. There is a manual process to update the product, at least with the on-premise version.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is very simple to use."
"Service count rotation is probably one of my favorite features... The ability to automatically rotate any password I need to really helps with the entire enterprise strategy that we're pushing right now."
"It is a scalable product."
"I appreciate CyberArk's real-time capabilities. I can secure critical sessions, such as SSH or database sessions. As a security professional, I have real-time visibility into ongoing sessions. If anything suspicious occurs, I can terminate or freeze the session, which is part of user behavior analytics."
"I would recommend CyberArk Privileged Access Manager because it is a leading solution for privileged access management."
"The most valuable feature of CyberArk Privileged Access Manager is the vault. I am satisfied with the interface and the documentation."
"Increased our insight into how privileged accounts are being used and distributed within our footprint."
"It allows users to self-provision access to the accounts that they need."
"HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
 

Cons

"The usual workload is sometimes delayed by the solution."
"Regarding technical support from CyberArk, while L2 and L3 teams are effective, L1 support requires improvement due to longer response times in critical situations."
"There were a lot of manual steps in the initial setup which could have been automated. I read the 10.4 release that was sent out about a month or two ago, and I saw the steps required for upgrade have been reduced by about 90%. That was a big thing for me, but I still haven't seen that yet because we have not upgrade past 9.9.5."
"Regarding pricing for CyberArk Privileged Access Manager, it is quite costly, with premium pricing, making it more suitable for mid-to-large enterprises rather than small businesses and startups."
"Integration with the ticketing system should allow any number of fields to be used for validation before allowing a user to be evaluated and able to access a server."
"If CyberArk wants people to pay for cloud services, they need to make the cloud services much more real-time."
"There is room for improvement, particularly with Vendor PAM."
"The initial setup of CyberArk is a challenge if you do not have prior experience with it."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
 

Pricing and Cost Advice

"I'm aware that the organization had purchased licensing for almost all of CyberArk's solutions including licensing for PTA, EPM, and the Application Identity Manager. But when it comes to PSM, this is one of the components where there's an additional charge for any extra PSMs that you want to deploy. I believe that there's some rider where the vendor has a bit of leeway to, at times, charge a premium on whatever additional services you may require above the board."
"It costs us around $200 per user."
"From a client perspective, CyberArk's pricing is fair but there is a significant increase each year. They should limit the price increase because this could potentially drive customers to other partners. Price changes should be at defined intervals. There should not be sudden jumps."
"It is in line with its competitors, but all such solutions cost too much money."
"I rate the tool's pricing an eight out of ten."
"Since CyberArk is at the top of the Gartner list, the cost is indeed on the higher side, but customers must discern which entities are essential to purchase. They should weigh the cost against the quality received."
"CyberArk Enterprise Password Vault is a very expensive product."
"There are additional features added to our CyberArk Privileged Access Manager license. For example, features that allow us to integrate into various kinds of platforms."
Information not available
report
Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
868,759 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise171
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
Regarding costs, CyberArk Privileged Access Manager is not a cheap product; hence, many companies struggle with its high licensing cost. While it's valuable, it comes with a high price tag, making ...
Ask a question
Earn 20 points
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
HelpSystems Powertech Identity & Access Manager, Powertech Identity & Access Manager, BoKS, BoKS ServerControl, Fox Technologies ApplicationControl, ApplicationControl
 

Overview

 

Sample Customers

Rockwell Automation
Integris Health
Find out what your peers are saying about CyberArk, Delinea, WALLIX and others in Privileged Access Management (PAM). Updated: September 2025.
868,759 professionals have used our research since 2012.