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CyberArk Privileged Access Manager vs SolarWinds Passportal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
SolarWinds Passportal
Ranking in Enterprise Password Managers
28th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Enterprise Password Managers category, the mindshare of CyberArk Privileged Access Manager is 6.7%, down from 7.4% compared to the previous year. The mindshare of SolarWinds Passportal is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager6.7%
SolarWinds Passportal0.7%
Other92.6%
Enterprise Password Managers
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
JW
Remote Network Support Analyst Level 2 at a tech services company with 11-50 employees
With its extension, I can quickly access login information without opening a new browser window
Passportal's stability is okay. However, it goes down a little too often for me to recommend it to somebody else. I can only remember one or two outages with IT Glue. With Passportal, it gets frustrating when you need to reset a password for a client, and you have to put their global admin address in there because what you're doing requires admin privileges. But you can't get in there because Passportal isn't working, and the password might be a 48-character password. If it's down for five minutes, 10 minutes, 20 minutes — that's too long. It's a real inconvenience. It doesn't happen all the time, but I've been at this job two months, and it's probably happened three or four times. I don't like this. I'm used to having it right at my fingertips. I need access now. With the influx of tickets coming in and time management, it needs to be like that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our privileged accounts are now stored in a more secure location and lateral movement within the network have been lessened."
"All the features of CyberArk are useful for me, but the biggest one is that CyberArk has logs for all the features. That is important when there is a problem. You know where to look and you have the information. In cyber security, the most important aspect is information."
"Ensures accounts are managed according to corporate policies."
"For me, CyberArk Privileged Access Manager's most valuable features are password and session management."
"The AI capabilities, including advanced threat detection features, are very helpful for us. They reduce human effort and errors, allowing us to quickly identify and respond to threats."
"The solution is highly stable."
"The solution is very good for protecting full levels of data privacy."
"Performance-wise, it is excellent."
"I like Passportal's extensions. You can click the particular company you want and go through all the passwords and usernames associated with that company or the specific webpage you're on or their server or whatever. It's a whole lot faster."
"Passportal is very stable."
 

Cons

"One of the main things that could be improved would be filtering accounts on the main page and increasing the functionality of the filters. There are some filters on the side which are very specific, but I feel there could be more."
"We had an issue with the Copy feature... Apparently, in version 10, that Copy feature does not work. You actually have to click Show and then copy the password from within Show and then paste it. We've had a million tickets and we had to figure out a workaround to it."
"The challenge with the product is pricing since it's expensive. It also needs to improve the customization. We encountered some stability issues as well."
"The turnaround time for technical support is lengthy."
"I would like to see more integration with more tools, for more APIs."
"Stability is a huge concern right now. We are on a version which is very unstable. We have to upgrade to stabilize it. It is fine, but the problem is we have to hire CyberArk to do the upgrade. This costs money, and it is their bug."
"We would like to expand the usage of the auto discovery accounts feed, then on our end, tie in the REST API for automation."
"If you are an administrator or architect, then the solution is kind of complicated, as it is mostly focused on the end user. So, they need to also focus on the people who are implementing it."
"In the future, I would like the ability to have diagrams, such as those created by Visio, available directly in Passportal."
"It goes down a little too often for me to recommend it to somebody else."
 

Pricing and Cost Advice

"CyberArk Privileged Access Manager is perceived to be somewhat overpriced compared to similar market products. It is a little bit overvalued. It could come down a little bit for my liking. However, the industry-leading reputation and the quality of service justify the high price point to some extent."
"The solution is very expensive and requires a license. We pay for an enterprise license."
"Pricing is quite high and it could be improved."
"Its price is high. I have also worked with Delinea. CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal."
"The product's licensing is yearly. I would rate the solution's pricing a six out of ten."
"CyberArk Privileged Access Manager is more expensive than its competitors, such as BeyondTrust, Delinea, and ManageEngine PAM360."
"With the current model of licensing, for my use cases, sometimes it's hard to convince the management and get budget approvals for it. It's expensive and you're not getting anything new. It's just a control, but in terms of risk, you are covering a big impact on the company. Improvement in the licensing prices is something I would want to have."
"Quite expensive"
"We pay the license fee monthly and the price is reasonable."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise40
Large Enterprise173
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
InfraNet Solutions, Securus Systems, Nehring Technologies, Doberman Technologies, Show Tech IT Solutions, CRC Data Technologies, Logically
Find out what your peers are saying about CyberArk Privileged Access Manager vs. SolarWinds Passportal and other solutions. Updated: February 2026.
881,757 professionals have used our research since 2012.