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CyberArk Privileged Access Manager vs SolarWinds Passportal comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
2nd
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
217
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
SolarWinds Passportal
Ranking in Enterprise Password Managers
26th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Enterprise Password Managers category, the mindshare of CyberArk Privileged Access Manager is 7.5%, down from 9.4% compared to the previous year. The mindshare of SolarWinds Passportal is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Lasantha Wijesinghe - PeerSpot reviewer
We have visibility and control through real-time user behavior analytics
It took us some time to realize its benefits because there was a learning curve for us. It took us about a year to get our heads around this product and start effectively using it. It is a journey. It takes at least five years for any company to make this product very useful and reach maturity. It is not only the product's fault. The company needs to have a vision, and the company culture needs to go with it. Senior leadership needs to support the vision. You need to have lots of ingredients for success. If everything is in place, you will see success after one year. In the first year, it is a struggle for everybody. My company was bought by a bigger company, and they were very new to privileged access management. Everybody was struggling. The advice I would give is to have a good vision for privileged access management. You need dedicated teams, senior management support, and proper company policies and standards before implementing the solution. Start building knowledge slowly and avoid jumping into the deep end without preparation. I would rate CyberArk Privileged Access Manager a nine out of ten.
JW
With its extension, I can quickly access login information without opening a new browser window
Passportal's stability is okay. However, it goes down a little too often for me to recommend it to somebody else. I can only remember one or two outages with IT Glue. With Passportal, it gets frustrating when you need to reset a password for a client, and you have to put their global admin address in there because what you're doing requires admin privileges. But you can't get in there because Passportal isn't working, and the password might be a 48-character password. If it's down for five minutes, 10 minutes, 20 minutes — that's too long. It's a real inconvenience. It doesn't happen all the time, but I've been at this job two months, and it's probably happened three or four times. I don't like this. I'm used to having it right at my fingertips. I need access now. With the influx of tickets coming in and time management, it needs to be like that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The password rotation and cyber gateway have been quite useful."
"Service count rotation is probably one of my favorite features... The ability to automatically rotate any password I need to really helps with the entire enterprise strategy that we're pushing right now."
"The most valuable feature of CyberArk Privileged Access Manager is privileged threat analytics."
"The ability to develop and deploy applications with no stored secrets is very valuable."
"Increased our insight into how privileged accounts are being used and distributed within our footprint."
"The most valuable feature is that it always provides flexibility, password quality and one-time user check-in and check-out."
"The most valuable feature is that it is flexible. It has many connectors. that have done well, the EPV and SSH sessions are all being recorded and everything works fine."
"If properly set up, CyberArk Enterprise Password Vault has good stability, and is a very solid tool. It can run by itself. Its most valuable features are auto password recycling and PSM."
"Passportal is very stable."
"I like Passportal's extensions. You can click the particular company you want and go through all the passwords and usernames associated with that company or the specific webpage you're on or their server or whatever. It's a whole lot faster."
 

Cons

"I think having a distributed architecture would certainly help this solution."
"It should be easier to install. It is a comprehensive product, which makes it difficult to install. You need to have their consulting services in order to get it all installed and set up correctly because there is so much going on. It would be nice if there were an easier way to do the installation without professional services. I suspect they get a fair amount of their money from professional services. So, there is not a huge incentive."
"Online help needs to be looked into with live agent support."
"It could be more user-friendly. Sometimes I encounter issues, and I do not know what the issue is."
"When something comes out, it's generally airtight and works as advertised. However, sometimes they are a little bit slow to keep up with what's coming out. In 2017, for example, they released support for Windows Server 2016, which had been out for a year or so."
"New functionalities and discovered bugs take longer to patch. We would greatly appreciate quicker development of security patches and bug corrections."
"I would like to see improvement in the custom connector for integration with different devices."
"Maintaining the product is challenging. Upgrades require a lot of resources, as it impacts the entire organization. For example, upgrading components like the Privileged Session Manager (PSM) and the vault is time-consuming and difficult. In the long term, I would like to see these processes simplified, especially for on-premise installations."
"It goes down a little too often for me to recommend it to somebody else."
"In the future, I would like the ability to have diagrams, such as those created by Visio, available directly in Passportal."
 

Pricing and Cost Advice

"Pricing and licensing depend on the environment."
"The SaaS version of CyberArk Enterprise Password Vault is very expensive, but the on-premises version is relative, e.g. depending on the size of the environment, it can be a bit pricey, but it's relatively okay compared to the others."
"The price of CyberArk Privileged Access Manager is expensive. There are no other fees other than the standard licensing fees."
"The price of the solution is reasonable."
"I do not have any opinions to add about the pricing of the product."
"CyberArk is one of the best PAM solutions and one of the most expensive, but it works better than the others, so the pricing is fair."
"If you are looking at implementing this solution, buy the training and go to it."
"CyberArk Enterprise Password Vault is a very expensive product."
"We pay the license fee monthly and the price is reasonable."
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Top Industries

By visitors reading reviews
Educational Organization
34%
Financial Services Firm
12%
Computer Software Company
11%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
InfraNet Solutions, Securus Systems, Nehring Technologies, Doberman Technologies, Show Tech IT Solutions, CRC Data Technologies, Logically
Find out what your peers are saying about CyberArk Privileged Access Manager vs. SolarWinds Passportal and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.