Try our new research platform with insights from 80,000+ expert users

CyberArk Privileged Access Manager vs WSO2 Identity Server comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
228
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
WSO2 Identity Server
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Customer Identity and Access Management (CIAM) (12th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. CyberArk Privileged Access Manager is designed for Privileged Access Management (PAM) and holds a mindshare of 15.8%, down 21.4% compared to last year.
WSO2 Identity Server, on the other hand, focuses on Customer Identity and Access Management (CIAM), holds 1.5% mindshare, down 3.5% since last year.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager15.8%
WALLIX Bastion7.2%
Delinea Secret Server7.1%
Other69.9%
Privileged Access Management (PAM)
Customer Identity and Access Management (CIAM) Market Share Distribution
ProductMarket Share (%)
WSO2 Identity Server1.5%
Auth019.4%
Ping Identity Platform11.8%
Other67.3%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Ritesh_Shah - PeerSpot reviewer
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's secure and reliable. I especially appreciate that it's locked down and only allows access to authorized components."
"The access control feature and privilege and role-based assignment are outstanding."
"The interface is very simple to use."
"CyberArk PAM can be easily automated."
"I find value in notifications from CyberArk when passwords fail verification and have other issues."
"Technical support has been very responsive in navigating challenges. It is very easy to open a ticket."
"CyberArk Privileged Access Manager is excellent for meeting compliance and regulatory requirements."
"Increased our insight into how privileged accounts are being used and distributed within our footprint."
"The single sign-on procedure itself, as well as the ability to connect to external user sources such as Microsoft Active Directory and LDAP servers, are the solution's most valuable features."
"It's very easy to implement everything."
"I would rate the solution's stability eight or nine out of ten."
"Comprehensive ecosystem."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On. Overall WSO2 is straightforward and does not need customization."
"We use the solution for customer identity management, authenticating customers coming in through a web portal."
"The product's initial setup phase is easy."
"The solution gets the job done, and we don't have to do the main configuration."
 

Cons

"Its pricing is a big challenge here. When it started, the product came in at a very low cost. Now, they are the leaders in the market, so the cost has grown and is quite huge."
"One area for improvement is the plug-in development challenge. Although CyberArk provides a plug-in generator utility, it does not fully meet our needs, particularly for web-based applications. The plug-in generator currently works only for Telnet and SSH connections. We cannot generate a plug-in for web-based applications."
"The lead product has a slow process. There are some reports and requirements from CyberArk which are not readily available as an applicable solution. We have made consistent management requests in the logs."
"The authentication port is available in CyberArk Alero but not Fortinet products."
"The tool’s pricing and scalability can be better."
"In CyberArk Privileged Access Manager, the UI has room for improvement, as does the dashboard reporting, which could be made better or easier to use."
"I would like to see better automation in granting access, better tools, more efficient tools, to be able to customize the solution that CyberArk provides."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"The solution's licensing model could be more flexible, and pricing could be improved."
"There needs to be a good support model and easy-to-understand documentation."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
"I found the initial setup to be very complex."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"The price of the product is an area of concern where improvements are required."
"The solution seems to be pretty outdated."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
 

Pricing and Cost Advice

"The solution is costly but we get what we pay for."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"The price of this solution is quite reasonable."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"This solution is expensive."
"It can be an expensive product."
"I'm aware that the organization had purchased licensing for almost all of CyberArk's solutions including licensing for PTA, EPM, and the Application Identity Manager. But when it comes to PSM, this is one of the components where there's an additional charge for any extra PSMs that you want to deploy. I believe that there's some rider where the vendor has a bit of leeway to, at times, charge a premium on whatever additional services you may require above the board."
"Since CyberArk is at the top of the Gartner list, the cost is indeed on the higher side, but customers must discern which entities are essential to purchase. They should weigh the cost against the quality received."
"WSO2 Identity Server is not an expensive solution."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
"They should bring in some good pricing models to host the marketplace."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
"At this time we are working with the open-source version."
"I have found the solutions license is priced competitively compared to others."
report
Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
868,787 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
9%
Government
6%
Financial Services Firm
11%
Comms Service Provider
9%
Computer Software Company
9%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise171
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
Regarding costs, CyberArk Privileged Access Manager is not a cheap product; hence, many companies struggle with its high licensing cost. While it's valuable, it comes with a high price tag, making ...
What do you like most about WSO2 Identity Server?
The product provides easy integration between API manager and IT server components.
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about CyberArk Privileged Access Manager vs. WSO2 Identity Server and other solutions. Updated: January 2023.
868,787 professionals have used our research since 2012.