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Microsoft Entra ID vs WSO2 Identity Server comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
277
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Access Management (1st), Microsoft Security Suite (2nd)
WSO2 Identity Server
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
11
Ranking in other categories
Customer Identity and Access Management (CIAM) (13th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. Microsoft Entra ID is designed for Single Sign-On (SSO) and holds a mindshare of 8.7%, down 19.5% compared to last year.
WSO2 Identity Server, on the other hand, focuses on Customer Identity and Access Management (CIAM), holds 2.6% mindshare, up 1.5% since last year.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID8.7%
Okta Platform10.3%
Auth0 Platform6.4%
Other74.6%
Single Sign-On (SSO)
Customer Identity and Access Management (CIAM) Mindshare Distribution
ProductMindshare (%)
WSO2 Identity Server2.6%
Okta Platform14.1%
Auth0 Platform11.9%
Other71.4%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
Ritesh_Shah - PeerSpot reviewer
Senior Solution Architect at Hewlett Packard Enterprise
Utilizing key management and seamless single sign-on integration for enhanced user profile management
WSO2 Identity Server's key management feature stands out as a particularly impactful feature for enhancing security. Additionally, from a user perspective, the self-user portal and user profile management capabilities are highly valuable. It allows users to manage their profiles, change passwords, and offers a self-care portal type of functionality. The single sign-on capability integrates seamlessly with various platforms, including Google, Facebook, LDAP, and Active Directory, which supports rapid product launches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would say that Azure AD's pricing is very reasonable because of the structure and in terms of the solution."
"Microsoft Entra ID has streamlined and centralized our device management and threat response processes."
"Customer service and technical support for Microsoft Entra ID are very good because I open many tickets with the support and get straight answers."
"I use this solution on a daily basis and it's a very functional app that adds an extra layer when it comes to securing the data owned by my company."
"The best thing about Microsoft Entra ID is the ease of setup."
"Microsoft Entra ID is regarded as the best ID management suite for integrating applications using SAML 2.0 for single sign-on."
"From a user experience, it's improved it drastically."
"The features of Microsoft Entra ID benefit my organization by streamlining everything for the customers that use Entra or the whole Microsoft platform."
"I would rate the solution's stability eight or nine out of ten."
"The Identity Server has been able to manage our complete user base with ease - including authorization and authentication."
"We use the solution for customer identity management, authenticating customers coming in through a web portal."
"The feature that I found most valuable was the ecosystem, which is very comprehensive and allowed me to find the components that I wanted to use, including the identity server and the API."
"The product's initial setup phase is easy."
"I am completely satisfied with WSO2 Identity Server and would definitely recommend it to other companies."
"Some of the valuable features of the solution are the easy integration with processes, such as Single Sign-On, and overall WSO2 is straightforward and does not need customization."
"I use this solution to generate keystores and certifications and link these with project development in our company."
 

Cons

"I had some issues with the Azure Active Directory on Windows XP. However, it worked well on Windows 7."
"My understanding is, in the future, they will be able to bring everything into one single platform and they are not there yet."
"I rate Microsoft support four out of 10. Tier 1 and Tier 2 support could be better. It's not timely or professional."
"If any service is down, it can affect a whole region. We would need to wait on a ticket and get word from Microsoft to understand the issues. If it takes longer to resolve the issue on Microsoft's side, all we can do is wait for them to fix it."
"Microsoft support has some room for improvement. I avoid contacting them because it can be time-consuming."
"Better deployment management and visibility functionality would be helpful."
"Usually when people talk about Azure, they talk about cost. I think Microsoft Entra ID is not as expensive as AWS, but cost is usually the main concern."
"At first, it was a bit challenging to come up with a workaround that would get authentication to work."
"I tried the product but I found it very cumbersome, so I no longer use it."
"The price of the product is an area of concern where improvements are required."
"This solution does not have BPM workflows already integrated, we had to integrate the BPM module externally. They do not provide full-featured auditing and certification modules out of the box."
"Sometimes working with the code is difficult because I search for documentation about the code and how to work with the code, which is where I believe they should improve, by providing some documentation on how to work with the code."
"The high availability architecture has to be improved."
"The solution's licensing model could be more flexible, and pricing could be improved."
"The solution could improve its development from a user perspective."
"This solution requires extensive knowledge to be used effectively as certain areas of its use are not user friendly."
 

Pricing and Cost Advice

"Microsoft is so expensive. You know it is expensive when a Fortune 100 company like ours is complaining about the cost. That has been a big thing for me. When I really want to use an Azure service, it is very hard for me to justify the cost, especially with Microsoft support."
"Licensing is easy."
"If you're on Azure, it can be free or it's incorporated, at no extra cost, or it can become extremely complicated."
"I'm not totally aware of the pricing and licensing, but I do know that the pricing and licensing must be quite balanced. We are a pretty old client of Microsoft, and MSA is just one of the services we use from Microsoft. There's a whole Microsoft 365 suite that's implemented as well. I'm sure it is something that is acceptable to both parties."
"I think the pricing is efficient, but the licensing is overly complicated and difficult to understand. There are many tricks in the licensing that weigh against us."
"Licensing costs for Microsoft Entra ID remain a concern, especially with the price increases in 2023."
"Our customers are looking for advanced features and processes for it to be cost-effective for their organizations. They see it as an overpriced product. They are enjoying using Azure Active Directory, but they are looking for better prices."
"Azure AD comes with Office 365, so we are just paying for the Office 365 license."
"We have to take their support, but that is a minimal charge if I'm comparing it to other identity managers."
"At this time we are working with the open-source version."
"I have found the solutions license is priced competitively compared to others."
"I rate the product price an eight out of ten. There is a need to pay more for the extra features provided by the solution."
"WSO2 Identity Server is not an expensive solution."
"They should bring in some good pricing models to host the marketplace."
report
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
Construction Company
15%
Outsourcing Company
14%
Comms Service Provider
12%
Transportation Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business89
Midsize Enterprise42
Large Enterprise162
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
I would rate the pricing of the product as four out of five. The product is definitely good, and I see it as part of the future roadmap for managing all endpoints.
What needs improvement with Azure Active Directory?
I believe instead of putting everything in a single form under Microsoft Entra ID, it would be best for Microsoft to segregate these features. For example, if someone wants to design the Conditiona...
What is your experience regarding pricing and costs for WSO2 Identity Server?
The pricing is currently the same as the API Manager, so it's not surprising. Since we used it primarily for SSO and the self portal, there were no additional pricing concerns.
What needs improvement with WSO2 Identity Server?
Currently, all required features are supported. If new use cases for artificial intelligence arise, it could be beneficial to incorporate those. However, for our current projects, WSO2 Identity Ser...
What is your primary use case for WSO2 Identity Server?
We deployed WSO2 Identity Server to fulfill our single sign-on (SSO) requirements. Whenever we implement the API Manager, instead of using the API Manager's inbuilt key manager, we use WSO2 Identit...
 

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Nutanix, ELM, AlmavivA, BDigital, StubHub, M-creations, MedVision360
Find out what your peers are saying about Okta, Microsoft, Cisco and others in Single Sign-On (SSO). Updated: August 2026.
913,806 professionals have used our research since 2012.