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CyberArk Privileged Access Manager vs Zoho Vault comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Zoho Vault
Ranking in Enterprise Password Managers
25th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Enterprise Password Managers category, the mindshare of CyberArk Privileged Access Manager is 6.7%, down from 7.4% compared to the previous year. The mindshare of Zoho Vault is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager6.7%
Zoho Vault1.0%
Other92.3%
Enterprise Password Managers
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
AnandMaurya - PeerSpot reviewer
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Helps to build invoices but needs to improve the issue with bugs
I use the solution to build invoices for tenants or vendors.  The tool has bugs and breaks down at times.  I have been using Zoho Vault for a long time.  I would rate the tool's stability a seven out of ten.  I would rate Zoho Vault's scalability a seven out of ten. My company has 20-30 users…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has the ability to scale out. We have scaled out quite a bit with our product and use of it to get to multiple locations and businesses, so it has the breadth to do that."
"Password Vault's main advantage is its scalability. We constantly see huge enterprises implementing something like this, and the privileged session management is an excellent piece. You can kind of watch videos of whatever an admin has done."
"It is a single tool that isolates possible kinds of malware. You get lateral movement blocking and auditing information, e.g., you know who is doing what. You are getting protections from the service as well as a useful environment. All your admins can easily go in and out of your company while accessing your servers in a secure way, even if they are working abroad."
"It is a leading solution and one of the best SaaS solutions in the market."
"CyberArk Privileged Access Manager’s ability to safeguard credentials for our organization is very important because it helps in managing the keys to the kingdom, especially the privileged access for various platforms."
"It is one of the best solutions in the market. Ever since I started using this solution, there has not been any compromise when it comes to our lab."
"The password vault and session monitoring are useful."
"The interface is very simple to use."
"I use the solution to build invoices for tenants or vendors."
 

Cons

"CyberArk Privileged Access Manager could improve the integration with other solutions and ease of use. Additionally, there should be a feature to have remote connections without a VPN."
"There is a learning curve when it comes to planning out the deployment strategy, but once it is defined, it runs itself."
"The web access piece needs improvement. We have version 9.5 or 9.9.5, and now we have to upgrade to version 10."
"It is web-based, but other competitors have apps. We need to get there. It is just smoother to have an app. You don't have all the bugs from having a browser, and people like them better, since you can get to them via mobile."
"CyberArk has to continue to evolve with that threat landscape to make sure that they're still protecting those credentials that are owned by those that have privileged accounts in the firms."
"The product is complex and requires extensive configuration."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"I would like to see better automation in granting access, better tools, more efficient tools, to be able to customize the solution that CyberArk provides."
"The tool has bugs and breaks down at times."
 

Pricing and Cost Advice

"Generally, I don't get involved in the licensing or the purchasing side of it, but I do know that the licenses are expensive."
"It can be an expensive product."
"In comparison to other products on the market, CyberArk is a more costly product."
"CyberArk Privileged Access Manager is more expensive than its competitors, such as BeyondTrust, Delinea, and ManageEngine PAM360."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"I haven't seen the numbers. I know it is not cheap, but I don't know what it is. I would rate it a six out of ten in terms of pricing. It is definitely more expensive than the other product, but it also provides more functionality, and it is modular too. So, we pay for the functionality we're actually going to use, and that's nice."
"Overall, its pricing is really good. The main difference from all the other vendors is that they have one package that covers all the functionality and modules of the basic PAM, except the add-on modules like adware and server protection. It also doesn't include the licenses for domain controller protection or maybe an API call-related feature. For the basic privileged access management, the bundle pricing is really good, but when it comes to an agent-based solution for advanced cyber protection or application identity managers, it is expensive. Services are also very expensive if you hire the services team from CyberArk, but these guys are really good. For a couple of large banking projects, we had an experience with them. The banks wanted to have things quickly and efficiently, so we had to hire them. If we take four weeks, these guys can do everything on a weekend. They charge quite a big sum of money, but they know the system well."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"Zoho Vault is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise40
Large Enterprise173
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Elitser Technologies, Design Develop Realize, Cypress Grove Technologies, Objectives Reached, Live Session, Vizergy, Chapman Business Services, Merrick Towle Communications, TheCloud.org.uk
Find out what your peers are saying about Microsoft, CyberArk, HashiCorp and others in Enterprise Password Managers. Updated: January 2026.
881,733 professionals have used our research since 2012.