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CyberArk Privileged Access Manager vs Zoho Vault comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
Zoho Vault
Ranking in Enterprise Password Managers
25th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Enterprise Password Managers category, the mindshare of CyberArk Privileged Access Manager is 6.7%, down from 7.8% compared to the previous year. The mindshare of Zoho Vault is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager6.7%
Zoho Vault1.1%
Other92.2%
Enterprise Password Managers
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
AnandMaurya - PeerSpot reviewer
Sr. Zoho Developer at Absoft IT Solutions Pvt Ltd
Helps to build invoices but needs to improve the issue with bugs
I use the solution to build invoices for tenants or vendors.  The tool has bugs and breaks down at times.  I have been using Zoho Vault for a long time.  I would rate the tool's stability a seven out of ten.  I would rate Zoho Vault's scalability a seven out of ten. My company has 20-30 users…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of CyberArk Privileged Access Manager is the vault. I am satisfied with the interface and the documentation."
"Regardless it's a good solution, it works, and the bank is happy with it."
"The password protection itself is the most important feature. It's something we didn't have before."
"Overall, I feel that this is a good product and I recommend it."
"If any intruder gets inside, they would not be able to move around nor do lateral movements. It minimize any attack problems within our network."
"CyberArk is one of the best PAM solutions and one of the most expensive, but it works better than the others, so the pricing is fair."
"CyberArk is the best out there."
"It is very simple to use."
"I use the solution to build invoices for tenants or vendors."
 

Cons

"CyberArk's license is too expensive. I rate it seven out of 10 for affordability."
"Performance of PIM could be better and intended for usability as well as security."
"New functionalities and discovered bugs take longer to patch. We would greatly appreciate quicker development of security patches and bug corrections."
"There was a situation when one of our presidents had an issue, but I can't recall the specifics."
"New functionalities or discovered bugs take a little longer to patch. We would greatly appreciate quicker development of security patches and bug corrections."
"Sometimes, they are a hindrance, when you know you have been through the issue again, and they want to gather the same log files, start from the basics, and we already know we are past that."
"The initial setup and upgrade process for CyberArk Enterprise Password Vault is complex and can only be done by CyberArk, so this is another area for improvement."
"It's expensive and you're not getting anything new. It's just a control, but in terms of risk, you are covering a big impact on the company."
"The tool has bugs and breaks down at times."
 

Pricing and Cost Advice

"I would rate the cost of CyberArk Privileged Access Manager seven out of ten with ten being the most expensive."
"I would rate CyberArk's pricing a nine out of ten, with one being cheap and ten being expensive. It's one of the most expensive solutions in the market, but it's worth it."
"CyberArk Privileged Access Manager is more expensive than its competitors, such as BeyondTrust, Delinea, and ManageEngine PAM360."
"I would rate the tool’s pricing a six out of ten."
"I hope to learn how the pricing works so that I can understand it better, but I am certain it is not inexpensive."
"With reducing the privileged account access, there has been a huge improvement. They are now bringing more accounts on a little at a time."
"The solution is cost-effective for the features."
"CyberArk has been Gartner's number-one pick for the past ten years, so you can infer that their pricing is higher than everyone else. When you are the best, you will charge appropriately for it."
"Zoho Vault is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Elitser Technologies, Design Develop Realize, Cypress Grove Technologies, Objectives Reached, Live Session, Vizergy, Chapman Business Services, Merrick Towle Communications, TheCloud.org.uk
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), CyberArk and others in Enterprise Password Managers. Updated: May 2026.
893,244 professionals have used our research since 2012.