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Cybereason Endpoint Detection & Response vs ESET EDR/XDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
112
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cybereason Endpoint Detecti...
Ranking in Endpoint Detection and Response (EDR)
29th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
Endpoint Protection Platform (EPP) (35th)
ESET EDR/XDR
Ranking in Endpoint Detection and Response (EDR)
28th
Average Rating
9.0
Reviews Sentiment
4.7
Number of Reviews
4
Ranking in other categories
Authentication Systems (20th), Extended Detection and Response (XDR) (23rd)
 

Mindshare comparison

As of June 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of Cybereason Endpoint Detection & Response is 1.2%, up from 0.9% compared to the previous year. The mindshare of ESET EDR/XDR is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.5%
ESET EDR/XDR1.1%
Cybereason Endpoint Detection & Response1.2%
Other94.2%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Ivan Burke - PeerSpot reviewer
Head of Research Development and Innovation at CSIR
Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.
GirdharMishra - PeerSpot reviewer
Program Manager at iONE IT Solutions
Centralized monitoring has improved threat visibility and reduced incident response time
In terms of valuable features in ESET EDR/XDR, we focus on endpoint device management as well as for the firewall team, including our log analysis and monitoring the firewall, which are three significant functions for us. ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact. Regarding the usefulness of ESET EDR/XDR's behavior-based analysis in detecting potential breaches, we have identified some files or configuration files that should remain static, and if any changes occur without proper change management, we are able to identify those changes, including detecting zero-day attacks. The integration of threat intelligence feeds has helped our response strategies, as we are using Oracle OCA-based data analysis, and we have integrated it so that logs are forwarded to our SIEM, allowing us to analyze the data effectively. I evaluate the impact of centralized management on our security operations as very useful because it eliminates the need to log into individual systems to find sources, allowing us to identify all types of risks and vulnerabilities from a single desk.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR features advanced threat detection capabilities."
"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."
"Traps has drastically reduced our endpoint attack surface via advanced detection capabilities, sandboxing of never before seen programs, and by drastically limiting where executables can launch in the first place."
"Traps is quite a stable product. Once it was properly deployed and configured, you have nothing to be worried about."
"It's a nice product that's stable and scalable."
"The product is mostly automated, and we do not have to make decisions, because all the decisions are made by the product itself and we are not required to create any custom policies since the policies that are created are well defined in the product itself."
"The information the dashboard provides is very clear."
"WildFire AI is the best option for this product."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"If one supports the notion that layered security needs to focus on inside out risk instead of trying to securing the perimeter - a very compelling tool for where to focus your infosec/forensic brain power."
"For me, the technical support is good."
"We like that it is a hybrid; it’s flexible, you can really do whatever you need to do, the initial setup is not overly complicated, the solution can scale, and it is stable and reliable."
"The dashboard is very good and you can consider it as an interactive UI."
"Cybereason EDR helps us isolate and mitigate on the fly, which is essential because we're a small team, and we don't always have a spare IT person waiting to work."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The solution is easy to use."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"It is pretty easy to install without any hassles, and ESET EDR_XDR has its own cloud portal where everything is available."
"ESET EDR/XDR has automated threat detection that gives us real-time incident alerts, and it helps us proactively receive and work on incidents that could have an impact."
 

Cons

"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."
"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"The solution lags to the real-time scenarios here and there."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"The tool needs to be improved in terms of integration and interface."
"There is also no recovery feature; if some endpoint is under attack there must be the possibility of recovering it or restoring it to a normal state."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"The technical support will need to be improved."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
"It initially took some time to deploy."
"Technical support needs to improve."
"There can be problems with the EDI."
"The reporting feature needs improvement."
"Cybereason does not have sandbox functionality."
"The solution could improve how it scours each website."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
"The memory and CPU footprint can affect performance. It sometimes slows down the CPU performance."
 

Pricing and Cost Advice

"The cost depends on your chosen license type, like Pro or other licenses."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"It has reasonable pricing for the use cases it provides to the company."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"I don't like that they have different types of licenses."
"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."
"I don't have any issues with the pricing. We are satisfied with the price."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"In terms of cost, this is a good choice for our needs."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"The pricing is manageable."
"In terms of pricing, it's a good solution."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"I do not have experience with the licensing of the product."
"This product is somewhat expensive and should be cheaper."
"I rate the solution’s pricing a six or seven out of ten.."
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Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
15%
Comms Service Provider
13%
Manufacturing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise52
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise12
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection & Response is mostly for incident response.
What needs improvement with Cybereason Endpoint Detection & Response?
When it comes to advanced threats, it sometimes helps me with finding them and hunting them down with threat detectio...
What advice do you have for others considering Cybereason Endpoint Detection & Response?
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR compone...
What is your experience regarding pricing and costs for ESET EDR/XDR?
I find the price of ESET EDR/XDR to be competitive to the market, which is a reasonable aspect for us.
What needs improvement with ESET EDR/XDR?
I just deploy and forget it, so I don't get into much detail about improvements. The major setback we face with ESET ...
What advice do you have for others considering ESET EDR/XDR?
We might get good pricing one year, and then the next year there could be significant pricing issues. Integration wit...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Cybereason EDR, Cybereason Deep Detect & Respond
ESET Secure Authentication
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Mitsubishi Motors, Canon
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. ESET EDR/XDR and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.