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Cynet vs ESET Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Cynet users report security benefits and operational efficiencies, appreciating automation despite challenges in quantifying exact ROI figures.
Sentiment score
6.6
ESET Endpoint Protection Platform offers high ROI through efficient security on existing hardware, enhancing value and brand trust.
I saw the return on investment with ESET Endpoint Protection Platform within months.
 

Customer Service

Sentiment score
7.4
Cynet's customer service is praised for knowledgeable, 24/7 support, though some note room for improvement in speed and availability.
Sentiment score
7.0
ESET's customer support receives mixed reviews, praised for responsiveness yet criticized for regional inconsistencies and urgent support needs.
Their SOC side support, when a threat is detected, is excellent.
Their technical support can be improved in terms of speed when opening a ticket.
I was very satisfied with their technical support.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
 

Scalability Issues

Sentiment score
7.7
Cynet efficiently scales across organizations, managing 100,000+ endpoints with excellent performance, supporting diverse systems, and quick deployments.
Sentiment score
7.2
ESET Endpoint Protection is highly regarded for scalability, with flexible licensing and easy expansion for various organization sizes.
The solution is highly scalable.
The solution is easy to scale.
Cynet is very scalable.
Their support is phenomenal, offering quick assistance.
In terms of scalability, I can rate it eight or nine out of ten.
 

Stability Issues

Sentiment score
8.3
Cynet is praised for stability and reliability, with high ratings, easy integration, and effective updates addressing minor issues.
Sentiment score
8.2
ESET Endpoint Protection is stable and reliable, though installation can be challenging; user satisfaction remains high.
In terms of stability, I can rate it at nine out of ten.
 

Room For Improvement

Cynet needs better Android support, improved integrations, enhanced automation, and a more user-friendly dashboard and administration console.
ESET needs improved automation, interface, EDR intelligence, integration, scalability, performance, support, documentation, compatibility, licensing, and AI features.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
There have to be more integrations with other firewalls and domain controllers of the network.
Cynet offers enough visibility into our infrastructure, showing all endpoints and other agentless devices.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
ESET Endpoint Protection Platform sometimes makes the computer run slower and takes backup, which affects system performance.
 

Setup Cost

Cynet provides flexible, cost-effective licensing with comprehensive features, often considered a better value than competitors like CrowdStrike.
ESET Endpoint Protection is competitively priced, valued by small businesses, though some find it slightly high compared to competitors.
The price of Cynet is reasonable considering its features and support.
I think the pricing of Cynet is fair and one of the better options in the market.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
 

Valuable Features

Cynet offers user-friendly, advanced protection with real-time monitoring, easy deployment, competitive pricing, and comprehensive threat detection.
ESET Endpoint Protection Platform offers lightweight, comprehensive malware protection with advanced features, intuitive management, and minimal system impact.
Cynet was valuable since it efficiently managed MDR without consuming a lot of resources.
One of the important items is the reporting functionality.
These features manage our infrastructure's cybersecurity effectively.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The primary purpose is to protect computers from viruses and ransomware.
 

Categories and Ranking

Cynet
Ranking in Endpoint Protection Platform (EPP)
18th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
43
Ranking in other categories
Security Information and Event Management (SIEM) (10th), User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (14th), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (5th), Extended Detection and Response (XDR) (8th), Ransomware Protection (4th)
ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
16th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
102
Ranking in other categories
Advanced Threat Protection (ATP) (15th), Anti-Malware Tools (7th)
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cynet is 1.2%, down from 1.2% compared to the previous year. The mindshare of ESET Endpoint Protection Platform is 3.1%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Zubair Ahmad - PeerSpot reviewer
Managed threat detection efficiently with minimal resource usage
We used the solution as a Managed Detection and Response (MDR) service. It detected threats, and the team managing our services took care of it. We did not face any major challenges or attacks, and memory utilization was minimal. It functioned very well Cynet was valuable since it efficiently…
Tarkan GU - PeerSpot reviewer
Protects against threats and helps with ransomeware but needs optimization for lower resource usage
We are using ESET products for our clients, especially for entry-level protection tools. The demand for these tools is primarily coming from our clients, and we sometimes propose them to our clients as well We install the product in a standard way as a product. The primary purpose is to protect…
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
10%
Manufacturing Company
8%
University
6%
Comms Service Provider
14%
Computer Software Company
14%
Manufacturing Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
The price of Cynet is reasonable considering its features and support.
What do you like most about ESET Endpoint Antivirus?
The administration is its most valuable feature as I can see all versions in one place.
What needs improvement with ESET Endpoint Antivirus?
I used Avira previously and ESET lacks certain aspects in comparison to Avira.
 

Also Known As

No data available
Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Find out what your peers are saying about Cynet vs. ESET Endpoint Protection Platform and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.