Sophos EPP Suite and Cynet are two competitive endpoint protection solutions. Cynet seems to have the upper hand due to its richer feature set, although Sophos EPP Suite is noted for its superior customer support.
Features: Sophos EPP Suite offers comprehensive threat detection capabilities, effective endpoint management, and straightforward deployment. Cynet provides advanced automation, broader security functionalities, and robust endpoint response capabilities.
Room for Improvement: Sophos EPP Suite could benefit from more intuitive configuration, enhanced integration capabilities, and improved reporting tools. Cynet users need better reporting tools, more frequent threat intelligence updates, and enhanced customer service response times.
Ease of Deployment and Customer Service: Sophos EPP Suite is praised for straightforward deployment and responsive customer service. Cynet is easy to deploy but receives mixed feedback on support, with some users noting slower response times.
Pricing and ROI: Sophos EPP Suite users feel the pricing is reasonable, providing good ROI. Cynet, although more expensive, is deemed worth the investment due to its feature set, delivering better long-term value.
Their SOC side support, when a threat is detected, is excellent.
I was very satisfied with their technical support.
Their technical support can be improved in terms of speed when opening a ticket.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
The solution is highly scalable.
The solution is easy to scale.
Cynet is very scalable.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
There have to be more integrations with other firewalls and domain controllers of the network.
Cynet offers enough visibility into our infrastructure, showing all endpoints and other agentless devices.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
I think the pricing of Cynet is fair and one of the better options in the market.
The price of Cynet is reasonable considering its features and support.
The cost is reasonable and cheaper than other alternatives.
One of the important items is the reporting functionality.
Cynet was valuable since it efficiently managed MDR without consuming a lot of resources.
The valuable aspects of Cynet are its EDR and XDR components, which are available at a reasonable price point.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
With the reseller management, I can manage multiple clients without having to log in to each client.
Cynet provides endpoint protection, threat detection, and response. It helps companies secure files, devices, and networks from zero-day threats, reducing the need for extensive support staff through its continuous monitoring, antivirus, and anti-malware functionalities.
Cynet offers comprehensive security features, including EDR, NGAV, and MDR, suitable for cloud, on-premises, and hybrid environments. Organizations benefit from its 24/7 SOC services, seamless integration with other cybersecurity systems, and intuitive graphical interface. Features like autonomous malware blocking, scalability, detailed network user behavior analysis, and rapid policy deployment ensure robust security operations.
What are Cynet's most valuable features?Cynet is implemented across industries like finance, healthcare, and retail due to its comprehensive cybersecurity capabilities. Organizations in these sectors benefit from detailed network user behavior analysis, data aggregation, automation, and incident response, ensuring robust protection for critical infrastructure and sensitive data.
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