Dameware Remote Support and Microsoft Intune are competing products in remote management solutions. Microsoft Intune has the upper hand due to its versatile endpoint management capabilities.
Features: Dameware focuses on remote desktop control, user-friendly diagnostic tools, and network management, ensuring simplicity for localized IT tasks. Microsoft Intune offers cloud-based endpoint management, integrates extensively with Microsoft 365, and provides strong security, which is ideal for organizations with diverse device landscapes.
Ease of Deployment and Customer Service: Dameware provides a straightforward on-premises setup with efficient localized support, though it may lack scalability for larger organizations. Intune, using a cloud-based model, ensures seamless deployment across varied devices, robust technical support, and comprehensive online resources, supporting scalable integration for complex IT needs.
Pricing and ROI: Dameware presents a lower setup cost and quick ROI, appealing to budget-conscious buyers. Its traditional licensing suits small to medium-sized enterprises. Microsoft Intune, with a higher initial setup cost, is valued for its extensive features and integration, justifying the expense for larger corporations aiming for enhanced management and security.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 9.3% |
| Dameware Remote Support | 1.2% |
| Other | 89.5% |
| Company Size | Count |
|---|---|
| Small Business | 121 |
| Midsize Enterprise | 47 |
| Large Enterprise | 154 |
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
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