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Darktrace vs Heimdal Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
8th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
82
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (2nd)
Heimdal Email Security
Ranking in Email Security
62nd
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Fraud Detection and Prevention (72nd)
 

Mindshare comparison

As of August 2025, in the Email Security category, the mindshare of Darktrace is 2.9%, up from 1.8% compared to the previous year. The mindshare of Heimdal Email Security is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Darktrace2.9%
Heimdal Email Security0.2%
Other96.9%
Email Security
 

Featured Reviews

Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Melvin Ong - PeerSpot reviewer
Straightforward to set up, reliable, and offers good functionality
We primarily use the solution for email security and general email management.  It's improved our productivity.  The solution works well overall. The functionality is very good.  The setup process is easy.  It is stable and reliable. It's scalable.  I don't have any specific areas that need…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is helpful and responsive."
"I find the complete portfolio to be excellent."
"The investigative part of Darktrace is valuable, especially the automation features. It allows setting up checks and provides guidance on mitigating situations, which is very useful. There are different modules that you can add to the console for protection."
"The scalability of Darktrace is very high."
"It is very easy to work with Darktrace once you know how it works and the type of permissions that you need to get related to the security over a network. The interface is awesome. I'm sure that you have seen Ironman, and you know Jarvis, the computer of Tony Stark. The interface of Darktrace is very similar, and you can see in 3D, like a hologram, the whole network, traffic, and all the traces inside the network. The interface is awesome, and it provides a lot of information. At least for us, it is very easy to handle this interface, get the reports, and do the interpretation of those reports. Darktrace also provides mobile monitoring. With an app on your mobile phone, you can view the information live, which is very useful for area directors and field engineers. Darktrace can be also correlated with any type of big data solution, such as Splunk."
"We allow customers to access our Wi-Fi as guests, and some of them were going to restricted sites. Darktrace showed us what they were doing so we could block them."
"The technical support from Darktrace is very good, including support from their resellers."
"I am impressed with the product's ability to give insights into network traffic."
"It is stable and reliable."
 

Cons

"It would be good if they can include some endpoint protection for remote workers. Nowadays, most people are working remotely. Therefore, they should include some type of sensors that can be installed on the endpoint in order to directly report the main usage and protect remotely. Phone protection will also be a great feature to add to Darktrace."
"The solution would benefit from automation. Currently, you have to know what you are searching for."
"The pricing needs improvement."
"Getting logs from different sources can be a challenge."
"It could build in integrations for some complementary products, but it has an assistant plugin so this is not really a big deal."
"Darktrace does not have any capabilities to configure."
"I would like to see a feature where the tool ingests information from an anti-malware product that is present at the endpoint."
"Darktrace could expand into EDR (endpoint detection and response) and combine it with its network detection."
"The solution could be less expensive."
 

Pricing and Cost Advice

"It was $3,600 a month or $2,000 plus or so. I am not sure. Its licensing is pretty simple."
"There is an annual license to use Darktrace."
"It is inexpensive considering what it can do and the competition."
"It's an expensive solution."
"This solution is expensive."
"It is a very expensive product."
"The cost is moderate."
"They are too expensive compared with other vendors."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise18
Large Enterprise29
No data available
 

Questions from the Community

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Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
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Comparisons

No data available
 

Also Known As

No data available
MailSentry
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Brother, Symbion, CPH West
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