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Darktrace vs Heimdal Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (9th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (9th)
Heimdal Email Security
Ranking in Email Security
66th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Fraud Detection and Prevention (61st)
 

Mindshare comparison

As of February 2026, in the Email Security category, the mindshare of Darktrace is 2.2%, down from 2.9% compared to the previous year. The mindshare of Heimdal Email Security is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Darktrace2.2%
Heimdal Email Security0.3%
Other97.5%
Email Security
 

Featured Reviews

AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Straightforward to set up, reliable, and offers good functionality
We primarily use the solution for email security and general email management.  It's improved our productivity.  The solution works well overall. The functionality is very good.  The setup process is easy.  It is stable and reliable. It's scalable.  I don't have any specific areas that need…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the AI and advanced learning tools that distinguish it from other products."
"The product offers us a very good user interface and we've found the network visibility to be very good so far."
"The NDR is good in their solution and they have NTG for email."
"The models, triggers, and alerts are customizable."
"We allow customers to access our Wi-Fi as guests, and some of them were going to restricted sites. Darktrace showed us what they were doing so we could block them."
"It is autonomous. So, it learns. It uses algorithms and AI to learn the common behavioral patterns on the network, and it is able to identify threats based on abnormal patterns."
"The AI-based pattern is the most valuable feature."
"The active threat dashboard is the most valuable feature of this solution."
"It is stable and reliable."
 

Cons

"I think there is some MSSP missing."
"The price point for the product was too high for what our possible use case could be."
"The program is quite expensive."
"The Darktrace Mobile app needs improvement as it's currently limited in functionality, and the learning AI takes a while to adapt to new devices, flagging new users as threats for up to a month before recognizing them as regular network users."
"It can have more integration with orchestration or event management solutions. They can provide more knowledge or research information for analysts for investigating cases and detecting anomalies in networks."
"I'd love them to see maybe covering the cloud a bit more."
"The interface is too mathematical and it should be simplified."
"Darktrace needs to automate the reports of false positives, botnets and everything."
"The solution could be less expensive."
 

Pricing and Cost Advice

"If you consider the features and the cost of market leaders, we are satisfied with the pricing."
"It is a very expensive product."
"Darktrace is pricey, but the price is reasonable for what the solution does, and it's comparable to other products."
"All of the other modules, such as the licensing modules, are on par. It's one for one."
"The cost of the solution is expensive for smaller businesses. They will not be able to afford it or might not need this type of security solution."
"The pricing is a little high compared to the competition."
"The solution is about $6,000 per quarter."
"The pricing is quite high, estimated at around $350,000 per year."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise19
Large Enterprise29
No data available
 

Questions from the Community

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Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
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Also Known As

No data available
MailSentry
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Brother, Symbion, CPH West
Find out what your peers are saying about Microsoft, Proofpoint, Check Point Software Technologies and others in Email Security. Updated: January 2026.
881,707 professionals have used our research since 2012.