Try our new research platform with insights from 80,000+ expert users

Darktrace vs Heimdal Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (9th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (9th)
Heimdal Email Security
Ranking in Email Security
66th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Fraud Detection and Prevention (61st)
 

Mindshare comparison

As of February 2026, in the Email Security category, the mindshare of Darktrace is 2.2%, down from 2.9% compared to the previous year. The mindshare of Heimdal Email Security is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Darktrace2.2%
Heimdal Email Security0.3%
Other97.5%
Email Security
 

Featured Reviews

AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Straightforward to set up, reliable, and offers good functionality
We primarily use the solution for email security and general email management.  It's improved our productivity.  The solution works well overall. The functionality is very good.  The setup process is easy.  It is stable and reliable. It's scalable.  I don't have any specific areas that need…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Darktrace's most valuable features are its dashboards and its ability to summarize huge amounts of information about threats and suspicious traffic."
"The most valuable feature is that it gives us visibility of rogue traffic that is on the network."
"The platform has many modules, and each module examines a different situation in the behavior."
"The scalability of Darktrace is very high."
"The technical support from Darktrace is very good, including support from their resellers."
"The models, triggers, and alerts are customizable."
"Ability to see events and exactly what traffic or website the device had tried to connect to that raised the alert or issue."
"We liked their approach to identifying intrusions or network anomalies using AI."
"It is stable and reliable."
 

Cons

"There are still some issues with the network capturing or blocking traffic even after implementing exceptions."
"Darktrace should have more automation and integrations with other security monitoring tools."
"The cost is a bit on the higher side."
"We'd like threat hunting, and we'd like to see a global solution that can automate vulnerability scans. I know it is something they are working on."
"The level of tracking within the network from the transmission level up to the machine level can use improvement."
"The solution could be easier to use."
"The management dashboards and the meter dashboards should be more user-friendly and simple to use for easy management."
"I would like to see some additional enhancements."
"The solution could be less expensive."
 

Pricing and Cost Advice

"I'm unfamiliar with the exact cost, but we have a yearly license and had to pay for Darktrace's services before the deployment. The product is very expensive, so some organizations can't afford to pay the total amount directly, meaning they often seek a partner or pay in installments, which increases the price more."
"It was $3,600 a month or $2,000 plus or so. I am not sure. Its licensing is pretty simple."
"All of the other modules, such as the licensing modules, are on par. It's one for one."
"The pricing is quite high, estimated at around $350,000 per year."
"Darktrace is quite an expensive solution."
"The tool's pricing is costly."
"Darktrace is pricey, but the price is reasonable for what the solution does, and it's comparable to other products."
"When it comes to large installations, it can be expensive, but for small accounts it's fine."
Information not available
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
881,707 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise19
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
Ask a question
Earn 20 points
 

Also Known As

No data available
MailSentry
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Brother, Symbion, CPH West
Find out what your peers are saying about Microsoft, Proofpoint, Check Point Software Technologies and others in Email Security. Updated: January 2026.
881,707 professionals have used our research since 2012.