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Darktrace vs Heimdal Email Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Darktrace
Ranking in Email Security
9th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
84
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (2nd), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), Cloud Security Posture Management (CSPM) (11th), Cloud-Native Application Protection Platforms (CNAPP) (9th), Attack Surface Management (ASM) (4th), AI-Powered Cybersecurity Platforms (4th), AI Observability (9th)
Heimdal Email Security
Ranking in Email Security
66th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
Fraud Detection and Prevention (61st)
 

Mindshare comparison

As of February 2026, in the Email Security category, the mindshare of Darktrace is 2.2%, down from 2.9% compared to the previous year. The mindshare of Heimdal Email Security is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Market Share Distribution
ProductMarket Share (%)
Darktrace2.2%
Heimdal Email Security0.3%
Other97.5%
Email Security
 

Featured Reviews

AM
Technical Consultant - Unix Platform Services at BITS AND BYTE IT CONSULTING PVT LTD
Consistent threat hunting and anomaly detection deliver valuable insights for network security management
In terms of improvement for Darktrace, pricing is the main concern. Pricing bothers me and this is one of the major factors when choosing a solution. When we get feedback from customers, that's the only felt need. When we factor in Darktrace, we do it only limited. We put it on where the perimeters and connections are, but still, some gray areas are left out, especially if we have multiple branches. We need Darktrace on each branch to get the data out, and I suggest having some kind of a centralized product that gets data from multiple sources to aggregate and provide the data.
Melvin Ong - PeerSpot reviewer
Country Manager at PT Symcaw Solutions Indonesia
Straightforward to set up, reliable, and offers good functionality
We primarily use the solution for email security and general email management.  It's improved our productivity.  The solution works well overall. The functionality is very good.  The setup process is easy.  It is stable and reliable. It's scalable.  I don't have any specific areas that need…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Darktrace is the AI that detects abnormal network activity."
"Its most valuable feature is its ability to identify malicious connected IPs from outside and the attacks that get through to the inside."
"I have found the automation and AI features to be valuable. If someone were to come in to the office at midnight and log in, Darktrace would flag it."
"I highly recommend the overall solution to other users and rate it as nine out of ten."
"We allow customers to access our Wi-Fi as guests, and some of them were going to restricted sites. Darktrace showed us what they were doing so we could block them."
"Its AI technology supports cybersecurity by learning my environment and accurately responding to threats."
"Regarding the autonomous response feature, I appreciate how it functions within the platform."
"We liked their approach to identifying intrusions or network anomalies using AI."
"It is stable and reliable."
 

Cons

"I think there is some MSSP missing."
"The interface is too mathematical and it should be simplified."
"It's quite expensive to have."
"There aren't so many third-party vendor platforms natively integrated with the platform."
"I did not use the AI features because they should make it more user-friendly which would be a benefit. Additionally, the solution could integrate with more SIEM or SOAR tools."
"Needs to improve its collaboration with local partners."
"I would like to see some additional enhancements."
"The management dashboards and the meter dashboards should be more user-friendly and simple to use for easy management."
"The solution could be less expensive."
 

Pricing and Cost Advice

"The price of the solution is not cheap. It is not a one-time purchase, there is a subscription that needs to be paid every one to five years depending on your choice. It is expensive but you can reduce the price by only using the services that you want."
"The solution is about $6,000 per quarter."
"The cost of the solution is expensive for smaller businesses. They will not be able to afford it or might not need this type of security solution."
"They are too expensive compared with other vendors."
"The cost of the solution can be reduced to make it more appealing to customers."
"The pricing is subscription-based and it is high."
"The price of Darktrace is high and could be reduced. We pay approximately $30,000 to $54,000 annually."
"The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise19
Large Enterprise29
No data available
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
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Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
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Also Known As

No data available
MailSentry
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Brother, Symbion, CPH West
Find out what your peers are saying about Microsoft, Proofpoint, Check Point Software Technologies and others in Email Security. Updated: January 2026.
881,707 professionals have used our research since 2012.