

Datadog and ManageEngine Log360 compete in the realm of IT monitoring and security management. Datadog appears to have the upper hand due to its extensive analytics and ease of integration, especially for organizations leveraging public cloud environments.
Features: Datadog offers valuable features like hosted solutions eliminating infrastructure management, sharable dashboards, and extensive integrations with platforms like Amazon ECS, RDS, and Docker. ManageEngine Log360 focuses on security and compliance reporting, offering robust security measures and beneficial compliance capabilities for enterprises operating in on-premises or hybrid cloud settings.
Room for Improvement: Datadog could streamline its pricing model and improve interface usability. It also needs to enhance application-level insights and ensure consistency across APIs and documentation. ManageEngine Log360 might improve its alerting capabilities, integrate with modern cloud-native tools, and address user feedback regarding limited log retention times and server data movement challenges.
Ease of Deployment and Customer Service: Datadog stands out with flexible deployment across cloud environments and excellent customer support, though service consistency varies. ManageEngine Log360 supports primarily on-premises and hybrid clouds, with customer service that receives mixed reviews regarding promptness for complex issues.
Pricing and ROI: Datadog's pricing, while flexible, could lead to high costs and surprises without careful management. Despite its cost, Datadog offers high ROI through simplified monitoring. ManageEngine Log360 provides a more cost-effective solution for smaller organizations, especially those prioritizing security, though on a more limited scale compared to Datadog.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
We have also seen fewer escalations for minor issues because alerts help us catch problems earlier, which indirectly reduces downtime and improves overall efficiency.
If unauthorized personnel attempt to add logs, the monitoring informs the administrator, enabling them to act promptly, leading to savings in both time and money for the company.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
The solutions they provide are valuable.
The support provided by ManageEngine Log360 is fantastic.
Datadog's scalability has been great as it has been able to grow with our needs.
Since it is a SaaS platform, we did not have to worry about backend scaling.
We have not faced any major performance issues from the platform side; it handles increased metrics and monitoring loads smoothly.
The technical support from ManageEngine is very good.
Metrics collection and alerting have been consistent in day-to-day use.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Datadog seems stable in my experience without any downtime or reliability issues.
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
We want to be able to customize the cost part, and we would appreciate more granular access control.
Having more transparent and granular cost control features would make it easier to manage usage.
Without needing to purchase an add-on module, ManageEngine Log360 should include more in-depth reporting capabilities in the current module.
Log360 currently cannot gather information from Intune logs or cloud-integrated systems.
ManageEngine Log360 uses PostgreSQL as its own database but does not automatically parse and allow creation of alarms the way it does in MS SQL.
The setup cost for Datadog is more than $100.
Pricing is mainly based on data ingestion, such as logs, metrics, and traces, and it can increase quickly if everything is enabled by default.
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
The price is suitable from a perspective of different pricing options.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
All mandatory regulatory compliance reports are available with the integrated system, and companies can easily customize reports without coding to meet their policy or reporting requirements.
ManageEngine Log360 could integrate with all systems, making it possible to integrate everything to the central location, which made it a useful and necessary tool.
ManageEngine Log360 was selected because AlienVault was moving strictly away from on-premises to the cloud, and an on-premises solution was required.
| Product | Mindshare (%) |
|---|---|
| Datadog | 4.0% |
| ManageEngine Log360 | 1.4% |
| Other | 94.6% |


| Company Size | Count |
|---|---|
| Small Business | 82 |
| Midsize Enterprise | 47 |
| Large Enterprise | 100 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.
Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.
What are Datadog's Key Features?In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.
ManageEngine Log360 offers comprehensive log management and security alerting, integrating advanced analytics for threat detection and compliance reporting. Scalable for on-premise and hybrid deployments, it facilitates incident response with seamless system integration and user-friendly monitoring.
ManageEngine Log360 enhances visibility across IT infrastructures by aggregating logs from Active Directory, file servers, and network devices, aiding in security incident detection with User Behavior Analytics and threat identification tools. Its modular approach supports compliance in vital sectors such as aerospace, contributing significantly to centralized monitoring and anomaly detection. By reducing manual log examination, Log360 aligns with both security and operational goals across diverse environments, though areas like integration with Active Directory and interface improvements are avenues for advancement. Streamlining data retention and expanding automation are priorities for its evolution, ensuring effective incident management with reduced administrative burdens.
What are the key features of ManageEngine Log360?In sectors like aerospace, Log360 supports compliance demands by integrating log management for enhanced security and regulatory reporting. Its adaptability to on-premises and hybrid structures makes it valuable for technology-driven environments, where security and efficiency are paramount.
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