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Dell Data Protection - Endpoint Security Suite [EOL] vs Heimdal Endpoint Security comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Dell Data Protection - Endp...
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Heimdal Endpoint Security
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Endpoint Protection Platform (EPP) (38th), Anti-Malware Tools (26th), Threat Intelligence Platforms (TIP) (26th), Endpoint Detection and Response (EDR) (41st), Domain Name System (DNS) Security (13th), Ransomware Protection (12th)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Mohammad Shahabuddin Anwar - PeerSpot reviewer
Health Care Integration Engineer at RamSoft
Confident backups have enabled reliable rollbacks and supported multi-cloud growth
Central management is one of the main use cases of Dell Data Protection - Endpoint Security Suite [EOL]. Comprehensive workload coverage in Dell Data Protection - Endpoint Security Suite [EOL] helps us back up our data. Dell Data Protection - Endpoint Security Suite [EOL] has positively impacted our organization because we were able to test and implement changes confidently, knowing that if something goes wrong, we can roll back the changes. This confidence in our recovery capabilities helped us grow and conduct more research and development. Dell Data Protection - Endpoint Security Suite [EOL] offers very fast recovery time capabilities.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup isn't too bad."
"The level of security I get for my endpoints and servers is extremely valuable."
"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"Cortex XDR features advanced threat detection capabilities."
"Cortex XDR by Palo Alto Networks has helped us a lot with securing the whole environment and the whole IT structure, giving us full knowledge of what is happening on the client and enabling us to take action right away from a single point for managing security operations on the hosts."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"I have found the solution to be very easy in respect of the integration and configurable."
"Has great threat detection capabilities."
"It is a stable solution. Our company faces no problems with the backup system…The initial setup wasn't complex."
"The most valuable features of the solution are its speed, backup speed, and restore speed."
"Dell Data Protection has a decent service and integrates well with users' active directories."
"It is a stable solution."
"The security engine is effective at catching potential threats."
"There's a really they have a really nice way to test it first. Before you adopt it. And so I would suggest trying to they they create a test site for you, and they give you a link to it, and you can basically try out all the features on your own for I think we did it for a month."
"Dell Data Protection - Endpoint Security Suite [EOL] has positively impacted our organization because we were able to test and implement changes confidently, knowing that if something goes wrong, we can roll back the changes."
"Technical support is excellent."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
 

Cons

"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"This product has not improved my organization - in fact, we are in the process of moving back to another product as a result of Cortex's horrible impact on system performance."
"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."
"When it comes to core analysis, and security analysis, Cortex needs to provide more information."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"The solution should add unwanted malicious hash values to a block list so that whenever the action is triggered, it will automatically prevent the malicious content."
"The GUI could be improved. It's a little bit cumbersome. It could be more user-friendly."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"Whenever we talk about reporting, I have a chance to look at the reporting, and in my opinion, it's not user-friendly."
"The solution could be more user-friendly."
"I consider the product pretty expensive, so from an improvement perspective, I would like the pricing to be better."
"The restore feed needs improvement."
"The backup speed and deduplication are the most valuable features."
"Deployment complexity is higher in Dell Data Protection - Endpoint Security Suite [EOL], and the user interface could be improved significantly."
"The solution’s user interface should be made more user-friendly."
"Implementation in a beta environment is necessary before rollout to the larger community."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
 

Pricing and Cost Advice

"It has a yearly renewal."
"It's about $55 per license on a yearly basis."
"Our customers have expressed that the price is high."
"It is "expensive" and flexible."
"Compared to CrowdStrike, Cortex XDR is an expensive solution."
"The price was fine."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"The solution is expensive. It's pricing is on a yearly-basis."
"You'll need to pay more than the product's original price for the support."
"It is more expensive than one of its competitors."
"It is an expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
No data available
Comms Service Provider
17%
Construction Company
16%
Computer Software Company
6%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
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What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
DDP, ESS
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
MEIZU, TBG West, Ackerman Charter School District, Church of the Highlands
Brother, Symbion, CPH West
Find out what your peers are saying about SentinelOne, Microsoft, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: October 2026.
920,769 professionals have used our research since 2012.