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Dell Virtual Desktop Infrastructure (VDI) Services vs Horizon 8 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Virtual Desktop Infras...
Ranking in Virtual Desktop Infrastructure (VDI)
15th
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
3
Ranking in other categories
Hosted Virtual Desktop Services (1st)
Horizon 8
Ranking in Virtual Desktop Infrastructure (VDI)
6th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
117
Ranking in other categories
User Virtualization (1st)
 

Mindshare comparison

As of September 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Dell Virtual Desktop Infrastructure (VDI) Services is 1.2%, up from 0.2% compared to the previous year. The mindshare of Horizon 8 is 6.8%, down from 7.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Horizon 86.8%
Dell Virtual Desktop Infrastructure (VDI) Services1.2%
Other92.0%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SA
IT Lead at a outsourcing company with 51-200 employees
Centralized virtual desktops have boosted secure client access and daily productivity
Dell Virtual Desktop Infrastructure (VDI) Services is hosted centrally in data centers where I log in to the virtual desktop interface to work on client applications. I get access to all client applications on a daily basis, including application permissions and working access, all related to client applications with the help of a VPN network. Dell Virtual Desktop Infrastructure (VDI) Services has had a huge impact on getting connected to a customer's application. It provides seamless access to the client's network, and with the help of a VPN, I connect to the client system and take a remote session to work on daily tasks. It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable. It has been able to grow with our needs.
SF
Architect at Softcat plc
Architects have improved desktop environments and now optimize operations for diverse clients
From my perspective, there is significant room for improvement in Horizon 8. Many customers are actively seeking alternatives to VMware due to recent licensing changes after Broadcom's acquisition, necessitating upgrades or bundles that they often do not require. Given that Omniser builds on VMware technologies, this creates a negative perception, pushing customers to consider different brands or solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Dual E5-2600 v3 Xeons, DDR4 memory and the best storage potential makes the PowerEdge T630 a highly versatile server."
"It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable."
"View not only makes desktop management, storage, and provisioning easier, but also reduces the cost of management as well as automation of routine and storage duties performed by administrators."
"The thin image offers efficiency and stability for the system, which is not always available in other alternatives."
"I use the solution in my company for the area of VDI, consisting of multiple applications and allowing users the flexibility to use the applications on mobile devices."
"The initial setup is pretty straightforward."
"We use VMware Horizon to provide remote access for remote users."
"VMware is a hyper-converged infrastructure model. Therefore, for scaling it you just add more servers to it in the inputs. It's rather straightforward."
"The solution has good performance and functionality. However, if the network connection was poor we noticed a decrease in performance."
"So far, we've been able to secure everything, and we've been able to stand back and say that we're fine and, even with this new hybrid work model, we are secure and back to normal, so to speak."
 

Cons

"The service needs to work on strong integration with the VMware ecosystem and improve vendor support."
"The installation is complex and could be easier. The full installation with testing took a couple of weeks to complete."
"They need to make troubleshooting, diagnostics, and error reporting a little better."
"I would like to see more useful monitoring within users and a more useful help desk."
"The initial setup is not always straightforward. It can be a bit complex, a bit difficult."
"VMware Horizon View can improve by making it easier to use for first-time users. You should learn the whole concept of VMware to be able to use it."
"We are not satisfied with the storage vendor. I would like to see the VDP or other features for backing up the VMs."
"The storage expansion in the product is a bit difficult to manage, especially when I have to modify a storage requirement of a particular area since it comes across as a complex job."
"I would highlight the challenges related to integrating with Microsoft Azure services. Specifically, there are issues with MDM-managed devices and the necessity for MDM-managed compliant devices. In the non-persistent horizon model, there's a delay before each new desktop becomes compliant. Users can access these desktops before fully onboard into the MDM solution."
 

Pricing and Cost Advice

Information not available
"The license is very costly, as well as the renewal cost."
"The price of the solution is affordable. However, there are extra fees for support."
"The license for this product is paid on a monthly basis."
"The license cost has increased significantly, so we’re helping some customers with Azure VMware desktop solutions to save on licensing."
"The pricing can be relatively competitive, but sometimes you have to go back to VMware and ask for additional discounts. You can make it competitive If you're prepared to put in the work. The list prices and standard discounts may not be competitive, but if you push hard enough, you can get the price to where you need it to be."
"VMware Horizon View's licensing cost is not expensive."
"VMware Horizon only has one license, which is a license to run desktops."
"I rate the product cost a six on a scale of one to ten, where one is high price, and ten is low price."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
10%
Construction Company
9%
Outsourcing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise23
Large Enterprise45
 

Questions from the Community

What needs improvement with Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services can be improved by integrating more features with AI and incorporating an AI bot. Additionally, it should have strong integration with the VMware ...
What is your primary use case for Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services functions as a peripheral for virtual desktop infrastructure that I use similarly with Citrix Virtual Desktop apps to work in a customer environme...
What advice do you have for others considering Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services works on multifactor authentication to authenticate each user according to their MFA access, which secures registered users and gives permission t...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What is your experience regarding pricing and costs for VMware User Environment Manager?
Regarding the pricing aspect of Horizon 8, I find it currently quite acceptable. After VMware was bought by Broadcom, the pricing was ridiculous, but now that Onmises has VMware Horizon 8, the pric...
What is your primary use case for VMware User Environment Manager?
I have experience with products from Horizon 8, and I am currently working with Omniser version. I have been working with Horizon 8 from Omniser for nearly two years now. I am currently working in ...
 

Also Known As

Dell Hosted Virtual Desktop Services
VMware Horizon, VMware Horizon View, Mware Dynamic Environment Manager
 

Overview

 

Sample Customers

Royal Opera House, University of the Sciences, Noritz America, University of the Incarnate Word (UIW), Fulton County
LCMC Health
Find out what your peers are saying about Dell Virtual Desktop Infrastructure (VDI) Services vs. Horizon 8 and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.