No more typing reviews! Try our Samantha, our new voice AI agent.

Dell Virtual Desktop Infrastructure (VDI) Services vs Horizon 8 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Virtual Desktop Infras...
Ranking in Virtual Desktop Infrastructure (VDI)
14th
Average Rating
8.0
Reviews Sentiment
2.2
Number of Reviews
3
Ranking in other categories
Hosted Virtual Desktop Services (1st)
Horizon 8
Ranking in Virtual Desktop Infrastructure (VDI)
4th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
117
Ranking in other categories
User Virtualization (1st)
 

Mindshare comparison

As of June 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Dell Virtual Desktop Infrastructure (VDI) Services is 1.0%, up from 0.1% compared to the previous year. The mindshare of Horizon 8 is 6.8%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Horizon 86.8%
Dell Virtual Desktop Infrastructure (VDI) Services1.0%
Other92.2%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SA
IT Lead at a outsourcing company with 51-200 employees
Centralized virtual desktops have boosted secure client access and daily productivity
Dell Virtual Desktop Infrastructure (VDI) Services is hosted centrally in data centers where I log in to the virtual desktop interface to work on client applications. I get access to all client applications on a daily basis, including application permissions and working access, all related to client applications with the help of a VPN network. Dell Virtual Desktop Infrastructure (VDI) Services has had a huge impact on getting connected to a customer's application. It provides seamless access to the client's network, and with the help of a VPN, I connect to the client system and take a remote session to work on daily tasks. It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable. It has been able to grow with our needs.
SF
Architect at Softcat plc
Architects have improved desktop environments and now optimize operations for diverse clients
From my perspective, there is significant room for improvement in Horizon 8. Many customers are actively seeking alternatives to VMware due to recent licensing changes after Broadcom's acquisition, necessitating upgrades or bundles that they often do not require. Given that Omniser builds on VMware technologies, this creates a negative perception, pushing customers to consider different brands or solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has increased productivity significantly, and Dell Virtual Desktop Infrastructure (VDI) Services is stable and scalable."
"Dual E5-2600 v3 Xeons, DDR4 memory and the best storage potential makes the PowerEdge T630 a highly versatile server."
"VMware is very helpful for customized platforms that offer auto-promotion and auto-deprovision."
"The most valuable feature of VMware Horizon 7 is its ease of use."
"Ability to log in from anywhere and from a variety of devices."
"I appreciate how simple and straightforward the operation of VMware Horizon View is."
"With Horizon, the difference is more on the simplicity of the user experience and the speed and delivery of the application."
"The initial setup is very simple."
"The most valuable features of VMware Horizon View technology is easier to use and is user-friendly with the customers."
"The free version of the solution is great; it's perfect if you have to build lab environments."
 

Cons

"The service needs to work on strong integration with the VMware ecosystem and improve vendor support."
"The one thing that could be improved would be to implement more robust audio redirections."
"Deployment is not very easy, because there are many implications with the underlying infrastructure (which must be used only as a VDI infrastructure) and Active Directory GPO, which cannot be directly handled by View Administrator."
"We would like to see better performance with the product."
"I would like to see more useful monitoring within users and a more useful help desk."
"This solution is expensive."
"There is room for a more cost-effective pricing structure, as it could be more affordable."
"The solution is quite expensive. They should work to lower the costs if possible."
"I had a few challenges when using VMware's View that included support for desktops that are offline and services at the terminal as well as their management."
 

Pricing and Cost Advice

Information not available
"Customers pay a licensing fee."
"It falls on the more expensive end in terms of cost."
"There are different editions available at different cost points."
"Horizon 7 is cheaper than some competitors, like Citrix, because it includes solutions for the server side, the VDI side, and the hypervisor side."
"VMware Horizon View is an expensive product. My company needs to opt for a subscription-based pricing model when it comes to the licensing costs attached to the product."
"The license could be cheaper."
"I rate the solution's pricing a five out of ten."
"VMware Horizon View pricing is high compared to other solutions. I rate it two out of ten. Its licensing costs are monthly."
report
Use our free recommendation engine to learn which Virtual Desktop Infrastructure (VDI) solutions are best for your needs.
900,747 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Manufacturing Company
12%
Financial Services Firm
11%
Construction Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise23
Large Enterprise45
 

Questions from the Community

What needs improvement with Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services can be improved by integrating more features with AI and incorporating an AI bot. Additionally, it should have strong integration with the VMware ...
What is your primary use case for Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services functions as a peripheral for virtual desktop infrastructure that I use similarly with Citrix Virtual Desktop apps to work in a customer environme...
What advice do you have for others considering Dell Virtual Desktop Infrastructure (VDI) Services?
Dell Virtual Desktop Infrastructure (VDI) Services works on multifactor authentication to authenticate each user according to their MFA access, which secures registered users and gives permission t...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What is your experience regarding pricing and costs for VMware Horizon 7?
We paid a lot of money for software that is not really fully operational out of the box. We had to have patches from VMware to get it into production. Hence, we lost a lot of time implementing the ...
What needs improvement with VMware Horizon 7?
The solution should provide easy configuration.
 

Also Known As

Dell Hosted Virtual Desktop Services
VMware Horizon, VMware Horizon View, Mware Dynamic Environment Manager
 

Overview

 

Sample Customers

Royal Opera House, University of the Sciences, Noritz America, University of the Incarnate Word (UIW), Fulton County
LCMC Health
Find out what your peers are saying about Dell Virtual Desktop Infrastructure (VDI) Services vs. Horizon 8 and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.